Damage to driveway. Car dealer admitted fault. What to do?
Discussion
Firstly, thanks for all of the comments and advice - really appreciated.
I cannot find a pic at the mo - will see if can upload one tomorrow. However, they've admitted liability (we have in writing) and so I assume they think it's bad enough that it needs fixing. It just feels that they are offering an inferior answer, which appears many of you agree with.
@ Collectingbrass - thanks - good point on the DPC. However, we have brick paving around the tarmac up to the house.
The concern is around adding at least 30mm to the top and how that is going to work with drainage (our drive is on a slope already) and also how the new tarmac joins up to the bricks! Basically we are concerned the overlay will start to create some form of slight "hill" in the middle sloping down at all sides to the brickwork so the tarmac and brick paving is level. Because obviously they cannot add 30mm across the whole surface otherwise there will be a step between the bricks and the tarmac.
@ColinM50 - loss adjuster is a good idea actually. We are obviously getting some traction so far but if we don't get a satisfactory
Perhaps a suggestion we will get someone involved (that would cost them more money) would persuade them to negotiate and up the offer to something more sensible?
On insurance - we've never had to claim before, and whilst we are not against this, we are worried we've left it to long on the basis we were starting to get somewhere with the dealer, then manufacturer and now their insurers??
I cannot find a pic at the mo - will see if can upload one tomorrow. However, they've admitted liability (we have in writing) and so I assume they think it's bad enough that it needs fixing. It just feels that they are offering an inferior answer, which appears many of you agree with.
@ Collectingbrass - thanks - good point on the DPC. However, we have brick paving around the tarmac up to the house.
The concern is around adding at least 30mm to the top and how that is going to work with drainage (our drive is on a slope already) and also how the new tarmac joins up to the bricks! Basically we are concerned the overlay will start to create some form of slight "hill" in the middle sloping down at all sides to the brickwork so the tarmac and brick paving is level. Because obviously they cannot add 30mm across the whole surface otherwise there will be a step between the bricks and the tarmac.
@ColinM50 - loss adjuster is a good idea actually. We are obviously getting some traction so far but if we don't get a satisfactory
Perhaps a suggestion we will get someone involved (that would cost them more money) would persuade them to negotiate and up the offer to something more sensible?
On insurance - we've never had to claim before, and whilst we are not against this, we are worried we've left it to long on the basis we were starting to get somewhere with the dealer, then manufacturer and now their insurers??
Sorry for jumping on an old post, but i been going through the internet for some advise and this is the first thing i've come across that's similar to what i'm currently experiencing.
My parents purchased a car from Evans Halshaw, and within the first couple of days there was oil dumped all over their drive way (block paving), so a point where it's stained so badly even Evans Halshaw said they're not going to be able to clean it and asked us to get quotes for a repair. We had 3 companies quote, and all said the same thing. If you take old blocks out and put new blocks in on separate patchs all over the driveway it will stand out like a sore thumb and look like a patchwork quilt. My argument to them is that they should be putting it back to it's original standard, and although the driveway has been laid for around 8-10 years, it looked perfect before with no oil on, so why should they have to settle for a driveway that looks mismatched for years while the new blocks are weathered.
Any advice would be great, thanks
My parents purchased a car from Evans Halshaw, and within the first couple of days there was oil dumped all over their drive way (block paving), so a point where it's stained so badly even Evans Halshaw said they're not going to be able to clean it and asked us to get quotes for a repair. We had 3 companies quote, and all said the same thing. If you take old blocks out and put new blocks in on separate patchs all over the driveway it will stand out like a sore thumb and look like a patchwork quilt. My argument to them is that they should be putting it back to it's original standard, and although the driveway has been laid for around 8-10 years, it looked perfect before with no oil on, so why should they have to settle for a driveway that looks mismatched for years while the new blocks are weathered.
Any advice would be great, thanks
grinty789 said:
Sorry for jumping on an old post, but i been going through the internet for some advise and this is the first thing i've come across that's similar to what i'm currently experiencing.
My parents purchased a car from Evans Halshaw, and within the first couple of days there was oil dumped all over their drive way (block paving), so a point where it's stained so badly even Evans Halshaw said they're not going to be able to clean it and asked us to get quotes for a repair. We had 3 companies quote, and all said the same thing. If you take old blocks out and put new blocks in on separate patchs all over the driveway it will stand out like a sore thumb and look like a patchwork quilt. My argument to them is that they should be putting it back to it's original standard, and although the driveway has been laid for around 8-10 years, it looked perfect before with no oil on, so why should they have to settle for a driveway that looks mismatched for years while the new blocks are weathered.
Any advice would be great, thanks
So you expect them to replace what is basically an old haggered driveway?My parents purchased a car from Evans Halshaw, and within the first couple of days there was oil dumped all over their drive way (block paving), so a point where it's stained so badly even Evans Halshaw said they're not going to be able to clean it and asked us to get quotes for a repair. We had 3 companies quote, and all said the same thing. If you take old blocks out and put new blocks in on separate patchs all over the driveway it will stand out like a sore thumb and look like a patchwork quilt. My argument to them is that they should be putting it back to it's original standard, and although the driveway has been laid for around 8-10 years, it looked perfect before with no oil on, so why should they have to settle for a driveway that looks mismatched for years while the new blocks are weathered.
Any advice would be great, thanks
I would have a word with a friendly contractor.
Get them to add say 20% on so your costs are minimised and then put the EH contribution towards a new driveway of your own design / choice.
Any more than that would be taking the piss TBH.
grinty789 said:
My parents purchased a car from Evans Halshaw, and within the first couple of days there was oil dumped all over their drive way (block paving), so a point where it's stained so badly even Evans Halshaw said they're not going to be able to clean it and asked us to get quotes for a repair. We had 3 companies quote, and all said the same thing.
<raises eyebrows>Let's see some pics of how bad it is that after just a few days it's beyond a bloody good once-over with Jizer or similar, then a pressurewash.
xjay1337 said:
So you expect them to replace what is basically an old haggered driveway?
I would have a word with a friendly contractor.
Get them to add say 20% on so your costs are minimised and then put the EH contribution towards a new driveway of your own design / choice.
Any more than that would be taking the piss TBH.
It's not an "old haggered driveway". The driveway has always been maintained and kept up to a brilliant standard. We were more than happy to have Evans Halshaw pay for the driveway to be cleaned, that was never the problem. The main problem here is that they said they won't clean the driveway, and would just replace the damaged blocks. After asking a few different local companies (and EH doing the same), all have said the same thing in that the driveway oil damage is too extensive to simply clean and would require a repair. I have stated to them on multiple occasions that it's fine for them to just change the damaged blocks, as long as the rest of the driveway is cleaned to try and match the new and old blocks as much as possible, and they're refusing to do that. I would have a word with a friendly contractor.
Get them to add say 20% on so your costs are minimised and then put the EH contribution towards a new driveway of your own design / choice.
Any more than that would be taking the piss TBH.
TooMany2cvs said:
<raises eyebrows>
Let's see some pics of how bad it is that after just a few days it's beyond a bloody good once-over with Jizer or similar, then a pressurewash.
I'll get the pics off of my home laptop once home from work, however it wasn't our opinion that it can't be cleaned, it was the opinion of Evans Halshaw themselves, and 3 local companies to me. Let's see some pics of how bad it is that after just a few days it's beyond a bloody good once-over with Jizer or similar, then a pressurewash.
grinty789 said:
TooMany2cvs said:
<raises eyebrows>
Let's see some pics of how bad it is that after just a few days it's beyond a bloody good once-over with Jizer or similar, then a pressurewash.
I'll get the pics off of my home laptop once home from work, however it wasn't our opinion that it can't be cleaned, it was the opinion of Evans Halshaw themselves, and 3 local companies to me. Let's see some pics of how bad it is that after just a few days it's beyond a bloody good once-over with Jizer or similar, then a pressurewash.
Collectingbrass said:
Civil Engineer here
1. .............Diesel is a solvent when it comes to tarmac and if it is diesel that has leaked the overlay solution is incorrect, the whole damaged patch will have to come out. I had a diesel tanker drip for at least a week on a motorway refurb once and by the time we had finished the hole was 7m long and the full tarmac depth had had to come out in places .................
Not sure on this so please correct me if I'm wrong ...1. .............Diesel is a solvent when it comes to tarmac and if it is diesel that has leaked the overlay solution is incorrect, the whole damaged patch will have to come out. I had a diesel tanker drip for at least a week on a motorway refurb once and by the time we had finished the hole was 7m long and the full tarmac depth had had to come out in places .................
Diesel is a solvent for bitmac ... that's why motorway hard shoulders are surfaced with tarmac so that any diesel spillage on the hard shoulder from standing lorries doesn't melt the surface
Edited by RATATTAK on Monday 6th November 18:50
RATATTAK said:
Not sure on this so please correct me if I'm wrong ...
Diesel is a solvent for bitmac ... that's why motorway hard shoulders are surfaced with tarmac so that any diesel spillage on the hard shoulder from standing lorries doesn't melt the surface
I think you've got a terminology problem here. Bitmac and tarmac are the same thing, ie aggregate coated in bitumen. We stopped using tar in the 1970s (but kept the tarmac name for the product) because although it does resist diesel attack it's rather carcinogenic. Hardshoulder surfacing is is the same as carriageway surfacing and isn't fuel resistant. However the emergency refuge areas on managed motorways are surfaced with a fuel resisting tarmac made using a chemical additive. Diesel is a solvent for bitmac ... that's why motorway hard shoulders are surfaced with tarmac so that any diesel spillage on the hard shoulder from standing lorries doesn't melt the surface
Edited by RATATTAK on Monday 6th November 18:50
Vlad the Imp said:
I think you've got a terminology problem here. Bitmac and tarmac are the same thing, ie aggregate coated in bitumen. We stopped using tar in the 1970s (but kept the tarmac name for the product) because although it does resist diesel attack it's rather carcinogenic. Hardshoulder surfacing is is the same as carriageway surfacing and isn't fuel resistant. However the emergency refuge areas on managed motorways are surfaced with a fuel resisting tarmac made using a chemical additive.
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