Octopus energy company. Anyone use 'em?

Octopus energy company. Anyone use 'em?

Author
Discussion

21st Century Man

41,098 posts

250 months

Thursday 27th April 2023
quotequote all
At least you can call or email. Scottish Power make it more than clear that your call is not wanted if you're a regular customer, only calls from special customers are allowed. There is no email contact. You have to use chat and each response takes about 30 minutes. Just exchanging a few sentences took me several hours. I will be moving to Octopus when the current SP screw up is resolved.

pingu393

8,054 posts

207 months

Thursday 27th April 2023
quotequote all
I've just worked what my actual monthly average amounts and cost estimates...

Octopus Flexible would be £185pcm
Octopus Tracker only would be £114pcm
Octopus Tracker plus solar plus battery is £65 (21 years v Tracker, 10 years v Flexible)

My conclusion is if you can't get on Tracker, it's worth your while investigating getting solar and a battery. If you can get on Tracker, save the expense of solar and a battery.

Mikey G

4,738 posts

242 months

Wednesday 3rd May 2023
quotequote all
Anyone on Tracker checked their gas price today? I think there is an error or something yikes

CheesecakeRunner

3,952 posts

93 months

Wednesday 3rd May 2023
quotequote all
I think there’s issues somewhere. Octo-Aid app won’t show me gas rates at all, the Octopus app won’t show me consumption or my tariffs, and the MySmartEnergy website is show 14.69p which I think is a default rate they use. I reckon part of the Octopus API is down.

Silverage

2,058 posts

132 months

Wednesday 3rd May 2023
quotequote all
Oh yes - I see what you mean. Looks like a decimal point in the wrong place to me.

TheLurker

1,376 posts

198 months

Wednesday 3rd May 2023
quotequote all
I'm not on tracker, but the app is playing up for me. Shows no gas usage for the last couple of days and only 4p electricity yesterday.

Trustmeimadoctor

12,763 posts

157 months

Wednesday 3rd May 2023
quotequote all
I'm quite happy with 0p per kWh wink

Mikey G

4,738 posts

242 months

Wednesday 3rd May 2023
quotequote all
Good job I turned my heating off a few days ago hehe May have to change my lunch plans to a microwave meal rofl

Mikey G

4,738 posts

242 months

Wednesday 3rd May 2023
quotequote all
Trustmeimadoctor said:
I'm quite happy with 0p per kWh wink
I wish..



Dave J

886 posts

268 months

Wednesday 3rd May 2023
quotequote all
Looks like a glitch on the app.

My account states that Todays Octopus Tracker costs Gas £4.18

Looks like someone with fat fingers has a sticky 111111 key


KTF

9,851 posts

152 months

Wednesday 3rd May 2023
quotequote all
My Octopus dashboard is not showing a cost for gas, mysmartenergy website is saying 6p a unit for gas (v1 tracker) and the Octopus tariff page is showing 4.63p.

Out of all of them the tariff page looks to be the most correct so I am going with that number for today.

Trustmeimadoctor

12,763 posts

157 months

Wednesday 3rd May 2023
quotequote all



Edited by Trustmeimadoctor on Wednesday 3rd May 09:35

Mikey G

4,738 posts

242 months

Wednesday 3rd May 2023
quotequote all
Looks like its been corrected, panic over, I can now stick to my original cooking plans for later hehe

4.51p for me now.

Zoon

6,727 posts

123 months

Wednesday 3rd May 2023
quotequote all
pingu393 said:
I've just worked what my actual monthly average amounts and cost estimates...

Octopus Flexible would be £185pcm
Octopus Tracker only would be £114pcm
Octopus Tracker plus solar plus battery is £65 (21 years v Tracker, 10 years v Flexible)

My conclusion is if you can't get on Tracker, it's worth your while investigating getting solar and a battery. If you can get on Tracker, save the expense of solar and a battery.
Have you compared Agile? It's the cheapest for me and doesn't require a six month waiting list.

Bannock

5,077 posts

32 months

Wednesday 3rd May 2023
quotequote all
You know what's most annoying about Agile? They publish tomorrow's rates at 4pm, which is always the time of day when the prices for that day are going up for peak period. Why is this annoying? Well, the cheapest periods always seem to be 12-4pm, and 12-5am. But often the overnight rate is higher than the 12-4pm rate was the previous day. So, if I've got a load of washing to do I either want to do it in the afternoons or over night. And I don't know if the next night's rates are going to be lower than this afternoon's low rates until the low afternoon rates have disappeared.

A minor point, but an annoyance nonetheless.

Zoon

6,727 posts

123 months

Wednesday 3rd May 2023
quotequote all
Bannock said:
You know what's most annoying about Agile? They publish tomorrow's rates at 4pm, which is always the time of day when the prices for that day are going up for peak period. Why is this annoying? Well, the cheapest periods always seem to be 12-4pm, and 12-5am. But often the overnight rate is higher than the 12-4pm rate was the previous day. So, if I've got a load of washing to do I either want to do it in the afternoons or over night. And I don't know if the next night's rates are going to be lower than this afternoon's low rates until the low afternoon rates have disappeared.

A minor point, but an annoyance nonetheless.
If this helps look at https://www.carbonintensity.org.uk/

This predicts the next 72hours, so the lower the number the cheaper Agile will be that day.
Tomorrow looks to be a cracker.

Bannock

5,077 posts

32 months

Friday 5th May 2023
quotequote all
Zoon said:
Bannock said:
You know what's most annoying about Agile? They publish tomorrow's rates at 4pm, which is always the time of day when the prices for that day are going up for peak period. Why is this annoying? Well, the cheapest periods always seem to be 12-4pm, and 12-5am. But often the overnight rate is higher than the 12-4pm rate was the previous day. So, if I've got a load of washing to do I either want to do it in the afternoons or over night. And I don't know if the next night's rates are going to be lower than this afternoon's low rates until the low afternoon rates have disappeared.

A minor point, but an annoyance nonetheless.
If this helps look at https://www.carbonintensity.org.uk/

This predicts the next 72hours, so the lower the number the cheaper Agile will be that day.
Tomorrow looks to be a cracker.
Looks like you were right, thanks for the tip.

Yesterday I saw some slots starting with a 13, today I'm seeing some starting with a 12 (pence per kwh). That's the lowest I've seen yet. I think I'm miles ahead so far compared to the standard variable and Go rates which they offered me a month ago. Well happy. Will be happier when the prices fall further of course.

Evanivitch

20,560 posts

124 months

Friday 5th May 2023
quotequote all
Looks like Octopus have fixed their issue with Kia on Intelligent Octopus. Just in time!

Zoon

6,727 posts

123 months

Friday 5th May 2023
quotequote all
Bannock said:
Zoon said:
Bannock said:
You know what's most annoying about Agile? They publish tomorrow's rates at 4pm, which is always the time of day when the prices for that day are going up for peak period. Why is this annoying? Well, the cheapest periods always seem to be 12-4pm, and 12-5am. But often the overnight rate is higher than the 12-4pm rate was the previous day. So, if I've got a load of washing to do I either want to do it in the afternoons or over night. And I don't know if the next night's rates are going to be lower than this afternoon's low rates until the low afternoon rates have disappeared.

A minor point, but an annoyance nonetheless.
If this helps look at https://www.carbonintensity.org.uk/

This predicts the next 72hours, so the lower the number the cheaper Agile will be that day.
Tomorrow looks to be a cracker.
Looks like you were right, thanks for the tip.

Yesterday I saw some slots starting with a 13, today I'm seeing some starting with a 12 (pence per kwh). That's the lowest I've seen yet. I think I'm miles ahead so far compared to the standard variable and Go rates which they offered me a month ago. Well happy. Will be happier when the prices fall further of course.
Just wait for the negative prices when you get paid to use electric

Bannock

5,077 posts

32 months

Friday 5th May 2023
quotequote all
Zoon said:
Just wait for the negative prices when you get paid to use electric
Yeeeeeeees, I'm an optimist but I'm not quite prepared to believe that's going to happen! hehe