Door cylinder lock won't come out

[SammyW]

I'm trying to replace the euro cylinder lock on a PVC multipoint front door. I've removed the retaining screw, but am surprised at how short it is (~6mm) so it does't seem to actually reach the cylinder. I've tried turning the key at all angles from both sides and the cylinder won't budge. It's a Mila cylinder in what seems to be a Yale multipoint lock. Has anyone got any ideas?

[mgtony]

Not the correct screw. It should be 40-50mm, about mid height along the cylinder. The one you've undone, is that some sort of cover plate??

[SpamDisco]

SammyW said:

I'm trying to replace the euro cylinder lock on a PVC multipoint front door. I've removed the retaining screw, but am surprised at how short it is (~6mm) so it does't seem to actually reach the cylinder. I've tried turning the key at all angles from both sides and the cylinder won't budge. It's a Mila cylinder in what seems to be a Yale multipoint lock. Has anyone got any ideas?

The small screw might be for a cosmetic plate covering the lock. Pics?

[SammyW]

[SammyW]

Small screw came out of the top hole. Bottom hole had nothing in it and just appears to have a brass plate about 10mm further in.

[mgtony]

Looks like that whole stainless strip will have to come off, the same as if you had to change the lock itself.

[lonny]

I had a similar problem a few weeks ago. It took a lot of jiggling & pushing & pulling the key in the lock to get it loose. I'd say persevere but just be careful not to snap the key.

Not sure if some wd40 or other lube would make it better or worse.

[Magic919]

I'd try key one side and rubber hammer the other. Test on a spare lock to get the key angle about right.

[SpamDisco]

Can you see a allen key bolt in the hole?

http://www.upvc-repair.co.uk/index.php?topic=86.0

[andy43]

mgtony said:

Looks like that whole stainless strip will have to come off, the same as if you had to change the lock itself.

Probably that - lock retaining screw will be much longer, it'll be hidden under the cover plate held on by the 6mm screws.

[mgtony]

SpamDisco said:

Can you see a allen key bolt in the hole?

http://www.upvc-repair.co.uk/index.php?topic=86.0

Even with a torch, I can't see into that small hole! Shine a bit of light in it and see if there is either a hex key or screwhead.

[LooneyTunes]

andy43 said:

mgtony said:

Looks like that whole stainless strip will have to come off, the same as if you had to change the lock itself.

Probably that - lock retaining screw will be much longer, it'll be hidden under the cover plate held on by the 6mm screws.

The bottom hole should have had the long screw in it.

Really can't see why someone would disassemble the door in order to fit the cylinder in the first place: my money's on the screw simply having been omitted, the "brass plate" being the cylinder itself, and the OP perhaps not realising he needs to turn the key slightly in order to withdraw the cylinder.

[dazwalsh]

It would be highly unlikely to have ever worked if the retaining screw wasn't present.

Could it have been glued in by any chance OP? Give it a swift belt of a hammer to see if it shifts.

[dazwalsh]

It would be highly unlikely to have ever worked if the retaining screw wasn't present.

Could it have been glued in by any chance OP? Give it a swift belt of a hammer to see if it shifts.

[k22wes]

There will be a grub screw inside the hole. Get a torch and have a look. Quite common on older doors.

[k22wes]

There will be a grub screw inside the hole. Get a torch and have a look. Quite common on older doors.

[LooneyTunes]

dazwalsh said:

It would be highly unlikely to have ever worked if the retaining screw wasn't present.

Not necessarily. I've had a couple of doors where the cylinder has been a sufficiently snug fit that you could have got away without the screw (albeit there would have been a security implication).

That isn't to say you advice to give it a tap isn't sound.

[SammyW]

All sorted. Turns out the screw I removed was a red herring. It was the hole underneath which, if the door handle is pushed upwards to move the brass plate, reveals an allen headed grub screw set deep into the door (had to get a torch out). Came out easily, as did the cylinder. Thanks for your help.

[GC8]

Im having a similar problem and found this thread through Google. I have removed the correct screw (in actual fact, it wasnt fitted, but the correct retaining screw can be inserted and will locate in the existing cylinder), but the cylinder is still fastened securely in place.

Has anyone ever seen a grub screw mounted in the female Euro cylinder shaped receiver in the door lock assembly? This is on the outside and visible only when the furniture is removed.

[dancus]

It’s definitely a grub screw you need to remove. A Yale mechanism if I recall. Once it’s out loosen or remove the handles and pull the cylinder whilst jiggling it with the key turned to 1 o’clock or 11 o’clock

What cylinder are fitting?