Who's going skiing and where 2020

Who's going skiing and where 2020

Author
Discussion

lemmingjames

7,481 posts

206 months

Thursday 19th March 2020
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Could have been him, they said they raised £2.6m for charity. (he had his helmet on and so you could just see the lower jaw etc.)

But yes i could have asked him loads of questions but as he was skiing with his friend, i thought it would have been rude to ignore him so chatted to him as well.

I did jokingly say about him being an explorer type (as we got onto how long they had been doing it for), his friend laughed and he said, yeah something like that then mentioned his trek

S100HP

12,788 posts

169 months

Thursday 19th March 2020
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craig1912 said:
Had an email from skifrance.co.uk telling us to contact our travel insurer for a refund. I thought as an ABTA member they could have been a little more helpful. They can’t have passed all our money onto the hotel/ transfer provider and lift operator so are effectively keeping that and getting us to claim under our travel insurer. They then say try your credit card company who say try your travel insurer who say............
Appreciate it’s difficult times but to be fobbed off in an email isn’t good enough
You'll get your money back when they fold. This has decimated travel. My whole company have been made redundant today. 11 of us without a job shortly.

Tui dropping staff to 50% wages https://www.dailymail.co.uk/news/article-8131869/T...

Edited by S100HP on Thursday 19th March 19:40

Carbon Sasquatch

4,736 posts

66 months

Thursday 19th March 2020
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S100HP said:
My whole company have been made redundant today. 11 of us without a job shortly.
Wow - that kind of brings it home - I hope you manage to find something else soon


S100HP said:
You'll get your money back when they fold.
I'm not sure ABTA are geared up for systematic failure - it's going to need some serious government help

OscarIndia

1,133 posts

174 months

Friday 20th March 2020
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S100HP said:
craig1912 said:
Had an email from skifrance.co.uk telling us to contact our travel insurer for a refund. I thought as an ABTA member they could have been a little more helpful. They can’t have passed all our money onto the hotel/ transfer provider and lift operator so are effectively keeping that and getting us to claim under our travel insurer. They then say try your credit card company who say try your travel insurer who say............
Appreciate it’s difficult times but to be fobbed off in an email isn’t good enough
You'll get your money back when they fold. This has decimated travel. My whole company have been made redundant today. 11 of us without a job shortly.

Tui dropping staff to 50% wages https://www.dailymail.co.uk/news/article-8131869/T...

Edited by S100HP on Thursday 19th March 19:40
I used to work for these guys in Meribel Mottaret back in 1992!

DuncsGTi

1,153 posts

181 months

Friday 20th March 2020
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Completely off topic but where can I pick up ski touring gear at a decent price?

With the season ending early, surely there are some bargains out there.

I'm after a pair of hybrid boots, skis, preferably tech bindings, and skins

Bill

53,174 posts

257 months

Friday 20th March 2020
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I got some bargains on Ekosport last summer, but everyone is stuffed now so who knows where the best bargains will be?

Carbon Sasquatch

4,736 posts

66 months

Friday 20th March 2020
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All the shops in resort are locked up at the moment so you might have to wait a few weeks

EddieSteadyGo

12,308 posts

205 months

Friday 20th March 2020
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I've received an email from our travel insurance company saying any trips booked after the 18th March won't be covered if they are disrupted by coronavirus.

So that means with accommodation for example being booked for next season I'll need to ask for specific reassurance from the property owner that they would refund if CV causes future issues (or bear the risk myself).

Marcellus

7,130 posts

221 months

Friday 20th March 2020
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Carbon Sasquatch said:
All the shops in resort are locked up at the moment so you might have to wait a few weeks
Even then they might not be as they were given dispensation for a sale by the prefecture in the 36 hours before closure and they might not be given another.

chemistry

2,210 posts

111 months

Sunday 29th March 2020
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chemistry said:
WindyCommon said:
Almost everyone flying EasyJet...?

Other airlines seem to be managing ok, but EasyJet have hit cancel pretty much across the board. Strange that...
Anyone know if we can claim compensation for these cancelled/delayed EasyJet flights? I know that under EC261 travellers are entitled to €250 for short haul flights cancelled with less than seven days notice and (if rerouted) landing more than 2 hours after the original arrival time.

However, I realise that EasyJet will state that there's an exemption in EC261 if "The cancellation is due to extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken, including but not limited to air traffic control, weather..." but I don't think that applies in my case. Specifically, my flight EZY6149 from Bristol was cancelled at 8.30pm on Friday and yet on Saturday AND Sunday (when it was originally scheduled to depart, at 6.55am this morning) there were actually plenty of flights leaving from the same airport (EasyJet was effectively the only airline that cancelled). No problems with arrivals into Geneva either (including EasyJet flights that originated elsewhere) . Consequently I'd argue that the cancellation of my flight could have been avoided since, had EasyJet taken the same "reasonable measures" as all the other airlines flying out of Bristol, our flight could have departed as planned.

Furthermore, the subsequent complete failure of EasyJet's rebooking system (both on the phone, website and app) on Friday and Saturday meant that they did not get us on the first available alternative flights (regardless of airline and fare) either, as the are obligated to do.

As a result, I've submitted my compensation claim and am curious to know if others, especially those who were flying with EasyJet, have done the same. Since I'm stuck at home and not skiing as planned, I may as well...grumpy
If anyone is still (was ever!) following this...I have complained to easyJet and, after a couple of letters back and forth (entirely generic on their part), they said they believe extraordinary conditions apply. They also said that in the event I disagreed, I must contact AADR, which I did.

I've now been through the process with AADR. I sent in a detailed/evidenced complaint. easyJet have then responded (again, with a completely generic reply which simply quotes swathes of law and makes virtually no reference to the specifics of my complaint). Notably, the easyJet reply is so 'cut and paste' that part of their defence for cancelling my February flight is that they had to ensure that they have "...sufficient day-to-day resources available to manage normal levels of disruption in peak summer periods.". Finally, I have responded to easyJet's statement and now the matter rests with AADR to adjudicate.

Whilst I (now) feel slightly bad complaining given the difficulties airlines are currently experiencing, I am also conscious that at the time easyJet treated me and my family pretty badly (in my opinion), wasting a huge amount of time and leaving us out of pocket. I fully appreciate that flights have to be cancelled, but 1) blaming the extraordinary circumstances (weather) when virtually all other flights (including easyJet's) operated normally and 2) having your customer service system (phones, web, live chat, app) close or crash completely, so we couldn't make alternative arrangements, isn't on.

We'll see what happens from here.

Has anyone else complained?

The_Doc

4,945 posts

222 months

Sunday 29th March 2020
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nope,

still struggling to get back the purchase price of the tickets. I'm not chasing them for compensation on top of this. I want them to be there in 4+ months when this is over, in fact I have 5 other flights from August 2020 onwards with them.

Carbon Sasquatch

4,736 posts

66 months

Sunday 29th March 2020
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When was your original (cancelled) flight ?

They maybe did you a favour by not leaving you stranded....

I think EJ have generally been good throughout this - I've booked up for next winter (through to Feb) so I too hope they stay in business.

shunt

979 posts

227 months

Sunday 29th March 2020
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Inghams refunded me for the Gurgl trip, good on em, hope they're still around when this is done. We'd said we would not be going early season again, but after this ststorm we'll be back in November, December, January, February & March, just like the good old days.

jammy-git

29,778 posts

214 months

Sunday 29th March 2020
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If anyone feels even slightly bad for claiming refunds from the likes of Easyjet, know that they've gone ahead with paying out £174m to shareholders despite asking for a government bailout.

TNJ

413 posts

164 months

Sunday 29th March 2020
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I am still waiting to hear from my ski chalet holiday company - we were due to go in two weeks time to the Alps. The holiday company had sent a holding message a couple of weeks ago saying they are concentrating on repatriating clients and will then be in touch with all other customers. Nothing further since so I do not have a formal cancellation so feel like I am in limbo and cannot either get a refund or claim on holiday insurance or credit card.

Hopefully I will be able to get my money back - for a family of four it was not an insignificant amount. I haven’t chased them as they asked customers not to and I am mindful that they are probably in a terrible commercial situation, but some updates would have been appreciated.

S100HP

12,788 posts

169 months

Sunday 29th March 2020
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TNJ said:
I am still waiting to hear from my ski chalet holiday company - we were due to go in two weeks time to the Alps. The holiday company had sent a holding message a couple of weeks ago saying they are concentrating on repatriating clients and will then be in touch with all other customers. Nothing further since so I do not have a formal cancellation so feel like I am in limbo and cannot either get a refund or claim on holiday insurance or credit card.

Hopefully I will be able to get my money back - for a family of four it was not an insignificant amount. I haven’t chased them as they asked customers not to and I am mindful that they are probably in a terrible commercial situation, but some updates would have been appreciated.
Any hints on which company? We've done similar, but have recently directed people of the next steps. Just want to make sure you've not missed if it's us.

TNJ

413 posts

164 months

Sunday 29th March 2020
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I do not want to fall foul of the name and shame rules - especially as this is a company we have travelled with several times before and have been really happy with.

They are based in Chichester I think

TNJ

413 posts

164 months

Sunday 29th March 2020
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[quote=TNJ]I do not want to fall foul of the name and shame rules - especially as this is a company we have travelled with several times before and have been really happy with.

They are based in Brighton

Mr E

21,794 posts

261 months

Monday 30th March 2020
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With the same operator, holiday for 10

I imagine they’re trying to work out how to stay in business. I’m expecting some for of backed credit note to be honest. Leaving them to get on with it, it’s not my largest concern right now.

NRS

22,318 posts

203 months

Monday 30th March 2020
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lemmingjames said:
Forgot to mention that was chatting to elderly gentleman in a gondola who had some stories to tell;
Apparently Tesla's dont really do ice + road tyres as the one they was travelling in had a moment and put them into the armco on a mountain road
Road tyres = summer tyres? Otherwise seems odd - they're everywhere in Norway, and there's no general issues with driving in snow/ice with them...