Car rental companies, anyone decent out there?
Discussion
tomtom said:
Thanks tomtom. Looks like £40 for an annual policy. Slight hesitation is that their policy does not mention anything about theft... They get excellent rating also!G
These policies cover the excess that you pay to the hire company in the event of a loss (or the other stuff they cover). Loss includes theft, but check the wording of the rental agreement if you're unsure.
Also remember that if you're found to be negligent then the hire company may pursue you for the entire cost of the car...
Also remember that if you're found to be negligent then the hire company may pursue you for the entire cost of the car...
Orchid1 said:
We were in Italy a few weeks ago and hired a car with Europcar and they were fine. All the other (cheaper) companies had huge queues at them whereas we got taken straight away. Only minor issue was we booked a Fiat 500 and they tried to give us a Toyota Aygo but we refused and they relented and gave us a brand new 500.
On the way home at a petrol station just outside the airport my partner managed to crash into the plinth holding the petrol pumps and made the front tyre explode cue me jumping out and immediately dragging the spare tyre out the boot to change it over so we didn't miss our flight (it was like a formula one pit stop). When we dropped the car back they took pictures of the damage and only charged us a £75 admin fee.
Interesting, I had similar incident with Europcar, but it left a bit of a sour taste...On the way home at a petrol station just outside the airport my partner managed to crash into the plinth holding the petrol pumps and made the front tyre explode cue me jumping out and immediately dragging the spare tyre out the boot to change it over so we didn't miss our flight (it was like a formula one pit stop). When we dropped the car back they took pictures of the damage and only charged us a £75 admin fee.
Hit a pothole on a mountain road, puncturing the tyre. Returned it to Malaga airport and they obviously noted the space saver. Spoke to the woman at the desk who stated it would probably be a EUR25 puncture charge. Eventually got a receipt out of her for the damage report, which she was very reluctant to give.
Eventually got a charge of about £150 on my card. Queried it, then queried it a bit more and eventually dragged an invoice out of them for £76 tyre and £76 'admin fee' for 'unreported damage'. After some more challenging including sending in my receipts etc they eventually just refunded the whole lot. Very fishy...
tomtom said:
It's interesting that none of the excess insurers I've used will touch Green Motion. I'll just leave that fact hanging there without comment...tomtom said:
Questor is a good shout. I had to claim for my excess from the Europcar debacle and it was a fairly simple process, no quibbles once all of the info was uploaded. dxg said:
tomtom said:
It's interesting that none of the excess insurers I've used will touch Green Motion. I'll just leave that fact hanging there without comment...avoid Green Motion
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