Superb service, P&O Ferries

Superb service, P&O Ferries

Author
Discussion

Nigel Worc's

Original Poster:

8,121 posts

189 months

Friday 25th November 2011
quotequote all
Hello chaps.

I have just returned from doing a quick service call in Vandaam .... Holland.

P&O ferries have apparently been trialling a new type of "anytime" ticket.

I sailed from Dover to calais (and obviously back again), and it is always tricky trying to guess how the job will go, over the years I've spent hours losing time, or paying extra to travel back earlier/later.

A normal crossing would have cost me £50, for £100 they gave me this anytime ticket, which as the name suggests meant I could do as I wish, like an old BA club class airline ticket.

This offer finishes on Dec 15th, and you can get the same thing from Eurotunnel, but they wanted £300.

I've emailed P&O customer service to say how good I thought it was, I just thought I'd share with you lot in case it's of any use to anyone.

Nigel Worc's

Original Poster:

8,121 posts

189 months

Friday 25th November 2011
quotequote all
Rude-boy said:
It is a very good service if you can't pin down your return time to within a couple of house either side of the time you are booked for.

The only issue, although less than with the Eurotrash version, is that by the time you have returned at the time you intended a couple of times you have spent the cost of the extra one way ticket for the time you are late...

Bit like with the beam benders. 10 Trips and you have paid for the 90Euro fine and the set you keep in the boot JIC you ever get picked up on it.
I don't need beam benders, a lot of modernish cars don't (mines a ten year old beemer, every beemer I've ever owned doesn't need them).

The difference between £50 for a normal crossing, and £100 for this type is very swallowable.

£50 compared to £300 isn't, in my opinion.

Sevice calls are a nightmare to pin down time wise.

Nigel Worc's

Original Poster:

8,121 posts

189 months

Friday 25th November 2011
quotequote all
mnkiboy said:
I remember being on holiday in Kent the other year, and me and the girlfriend had planned to take a P&O ferry from Dover to Calais for the day. Checked the prices the week before and it was £24 each for a return ticket as foot passengers.

So on a nice sunny day, we take the train from Maidstone to Dover, turn up at the ticket desk, only to be told the tickets have changed price today. It's now £102 each. Then it dawned on us that the volcanic ash clouds were currently grounding air traffic, so P&O had decided to milk foot passengers for as much money as they could.
Strangely, the cost for cars hadn't gone up as much. We were told that if we took the train back and got in the car, we could take up to 9 people for £50!
My girlfriend wrote a letter to customer services and they replied saying that basically they could charge what they want, when they want.
I won't use P&O now (though they do have a rather large share of the market, so i'm not sure I can keep this up forever!).
That's steep ..... I've never been a foot passenger.

I go over twice a year to get my tobacco, I've never paid more than £30 return for the car and up to nine passengers !

Nigel Worc's

Original Poster:

8,121 posts

189 months

Friday 25th November 2011
quotequote all
GTIR said:
scratchchin

They are hot those Dutchy girls. yes
Gosh ..... I'll say ! LOL

Nigel Worc's

Original Poster:

8,121 posts

189 months

Friday 25th November 2011
quotequote all
mnkiboy said:
I couldn't be bothered with the hassle of insuring the car for a day trip.
You don't mean that do you, or was it a very long time ago ?

I can't remember the last time my insurance didn't cover europe fully comp ..... I thought it had to now ?

Nigel Worc's

Original Poster:

8,121 posts

189 months

Friday 25th November 2011
quotequote all
I've never ever had a "green card" !

Nigel Worc's

Original Poster:

8,121 posts

189 months

Friday 25th November 2011
quotequote all
mnkiboy said:
This was only in 2009. I had to add european cover in 2008 when I last drove over there. I think.
Either way I didn't want the hassle of the car, as we just wanted a day out in Calais which is walking distance from the port.
Fairy nuff, I do at least six trips a year, I'm usually insured with the same company (RSA), so maybe they just know that about me, and I think it's just normal now.