Discussion
I know that there is a Ryan Air thread but I thought this crowd of pillocks deserved one of their own.
I've just finished booking my wife on a return trip to Edinburgh from Southampton using Flybe, who have a monopoly on this route.
Overall price: £157.96 return, which I consider a reasonable price for the ticket. Where I do get bloody annoyed at Flybe, and all the other cut price sky pirates as well, is their treatment of customers as idiots.
We start off with a low fare to which we have to add taxes. So far so good. Then we have to add £6 per flight to select a seat. Now these have already been selected for you and as far as I can see if you want to change them then that costs another £5 per flight on top of the £6. It also seems that you can't opt out of the booking process and do it at check-in.
Next we have to pay for baggage at £11 per piece per flight. Insurance we don't want and anyway it doesn't cover anything, but you still have to jump through the hoop and it's very easy to agree to it and not realise. Ditto with the car hire section. But the real pi$$ boiler is right at the end when they charge you £10 or £11 for the use of a Debit or Credit card. Visa Electron seems to be free. WTF sort of arrangement is that.
I would like to be treated as an adult and told the all up price and be offered a DISCOUNT if I do not want to check in a bag.
I came very close to cancelling the whole ticket, but it's still a small price to pay for ten days peace, and besides, my wife needs to have a wheelchair from Check-in to the plane etc and they don't dare yet charge for that!! And we won't tell them for a bit.
I've just finished booking my wife on a return trip to Edinburgh from Southampton using Flybe, who have a monopoly on this route.
Overall price: £157.96 return, which I consider a reasonable price for the ticket. Where I do get bloody annoyed at Flybe, and all the other cut price sky pirates as well, is their treatment of customers as idiots.
We start off with a low fare to which we have to add taxes. So far so good. Then we have to add £6 per flight to select a seat. Now these have already been selected for you and as far as I can see if you want to change them then that costs another £5 per flight on top of the £6. It also seems that you can't opt out of the booking process and do it at check-in.
Next we have to pay for baggage at £11 per piece per flight. Insurance we don't want and anyway it doesn't cover anything, but you still have to jump through the hoop and it's very easy to agree to it and not realise. Ditto with the car hire section. But the real pi$$ boiler is right at the end when they charge you £10 or £11 for the use of a Debit or Credit card. Visa Electron seems to be free. WTF sort of arrangement is that.
I would like to be treated as an adult and told the all up price and be offered a DISCOUNT if I do not want to check in a bag.
I came very close to cancelling the whole ticket, but it's still a small price to pay for ten days peace, and besides, my wife needs to have a wheelchair from Check-in to the plane etc and they don't dare yet charge for that!! And we won't tell them for a bit.
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