I honestly don't believe it....

[Mr E]

I get the supermarket to deliver my shopping to me (as do many people).

This can involve industrial quantities of alcohol. Never have they asked for any form of ID.

Do the delivery staff ask for ID if someone who appears to be under 18 lives at the house. *After* selling you the goods?

[delays]

Frankeh said:

mouseymousey said:

delays said:

Basket only tills? Not in my store, as only 10% of the customers seemed to be able to scrape together the necessary cognitive ability to read the big sign hanging above the till saying "basket only". My favourite tack was picking up a product that the customer - who had sauntered up with a trolley and then unloaded the damn lot before I had a chance to politely point out their mistake - and asking them to read the label. Then pointing at the sign, asking "so what does that say?".

If you spoke to me like that in a shop I'd have your job.

I would just stick up my middle finger and ask them what that said.

I apologise for my attitude appearing somewhat chippy - and upon reflection it's unjustified. In fact, the majority of the customers were fine, and banterous, and at the end of the day I was paid to serve them regardless, so again, and apology is owed. I can only make excuses as to the length of my shifts, yadder, yadder, but they're just excuses. Re-reading the post makes does convey a horrific attitude, and I can fully accept the reprimands from fellow PHers. Sincerest apologies.

But the fact stands that the ID laws carry severe punishments for breaking the rules; severe enough that if you don't have full knowledge of what you can and cannot sell, and to whom and when, then "no sale" is the answer.

Edited by delays on Wednesday 16th September 10:49

[HRG.]

delays said:

Frankeh said:

mouseymousey said:

delays said:

Basket only tills? Not in my store, as only 10% of the customers seemed to be able to scrape together the necessary cognitive ability to read the big sign hanging above the till saying "basket only". My favourite tack was picking up a product that the customer - who had sauntered up with a trolley and then unloaded the damn lot before I had a chance to politely point out their mistake - and asking them to read the label. Then pointing at the sign, asking "so what does that say?".

If you spoke to me like that in a shop I'd have your job.

I would just stick up my middle finger and ask them what that said.

That was my usual reply from customers.

It hurt.

But the fact stands that the ID laws carry severe punishments for breaking the rules; severe enough that if you don't have full knowledge of what you can and cannot sell, and to whom and when, then "no sale" is the answer.

Ironic till based username there...

[FNG]

Frankeh said:

deevlash said:

quite a lot of the checkout operators will be students etc, the countries future lawyers and leaders of enterprise.

More will be our future checkout operators supermarket managers though.

EFA

[rypt]

deevlash said:

A manager will never override a checkout operators decision.

Also, if they do get entrapped by trading standards using a kid to go in and buy booze undercover they get a £20k fine, a criminal record and will almost certainly lose their job. In the situation where youre refused alcohol, its the state that has created the situation where its easier to refuse the sale than risk the consequences. Admittedly Tescos application of the policy seems somewhat moronic but ho hum.

There is no ID anyone under 25 law. Repeat after me, there is no ID under 25 or ID everyone law.
The law only states you must not sell to underage people - how you achieve that is up to the store, so complaining about the store policy is the correct thing to do - and by holding up the whole checkout it makes your complaint be dealt with quicker

[rypt]

Moonhawk said:

deevlash said:

The actual law, in scotland merely states that if you believe the booze is being bought for consumption by a minor you must refuse sale.

The same applies in England. Whilst working in a shop many years ago, I refused sale on this basis on quite a few occasions.

Edited by Moonhawk on Wednesday 16th September 09:19

THAT IS NOT THE LAW.
SHOW ME THE LEGISLATION THAT SAYS YOU MUST REFUSE SALE.

THE LEGISLATION MERELY STATES THAT YOU MUST NOT SELL ALCOHOL TO AN UNDER 18 PERSON OR IF YOU BELIEVE THE PERSON IS BUYING IN ON BEHALF OF AN UNDER 18 PERSON.

That second part does not include parents giving their kids a sip at home, not does it include underage people drinking booze in private either.

[Frankeh]

I remember some french kids stopped me while I was walking past an off license.
They asked me if I could go inside and buy them some alcohol as it was their friends birthday tomorrow and they needed it for a party.
I asked how old he would be, and he stated 18.
I said come back tomorrow with some ID and you'll be fine.

I also pointed out that while I look older than them, I would still get ID'd. And I didn't have my ID on me.

And yes. They did all this directly outside the offy while the owner stared at them.

Edited by Frankeh on Wednesday 16th September 11:25

[longblackcoat]

XTR2Turbo said:

[quote=longblackcoatA regular problem is that the price per kilo or litre is calculated incorrectly. Sometimes by a little, sometimes by a lot.

Really !!

Are you sure this is not just rounding on the weight they print vs the weight used for the price calculation?

I assure you, I'm entirely serious.

Just for a laugh, work out the cost per ml or g of something, then compare it to the stated comparison price. Usually it's accurate-ish, but it's frequently WAY out.

An example from Tesco a few months ago: some parmesan in a block was c.£15.00 per kg, and was labelled accurately. Next to it were some 60g tubs of pre-grated parmesan which were at about £1.45, but labelled as being £13.50/kg. Logic suggested that this was daft - the grated and packaged product would obviously be more expensive. And, when you do the sum, it comes to £24/kg.

So, as I wanted some parmesan anyway, I bought a load of tubs. After pointing out to the checkout bod that the pricing was wrong, they got the manager....and I walked away with a free kg of cheese. Since then I've done the same with wine, hot chocolate, beef, chicken...a whole load of stuff. The only place that seems to get it right is the fresh fish/meat counter. Now that I've noticed this inaccurate labelling I've started to look for it actively, and I can usually spot a mistake with very little effort. Of course, I'm only looking at the products I'm interested in - there'll be whole load of other gems on the shelves.

If they charge correctly, I'm happy to pay the price. If not, I'll take full advantage.

[FNG]

That does rather sound like the labelling being tailored so that you buy the more expensive variant.

In which case they deserve to lose out more than they manage to fool people.

[TEKNOPUG]

longblackcoat said:

I assure you, I'm entirely serious.

Just for a laugh, work out the cost per ml or g of something, then compare it to the stated comparison price. Usually it's accurate-ish, but it's frequently WAY out.

An example from Tesco a few months ago: some parmesan in a block was c.£15.00 per kg, and was labelled accurately. Next to it were some 60g tubs of pre-grated parmesan which were at about £1.45, but labelled as being £13.50/kg. Logic suggested that this was daft - the grated and packaged product would obviously be more expensive. And, when you do the sum, it comes to £24/kg.

So, as I wanted some parmesan anyway, I bought a load of tubs. After pointing out to the checkout bod that the pricing was wrong, they got the manager....and I walked away with a free kg of cheese. Since then I've done the same with wine, hot chocolate, beef, chicken...a whole load of stuff. The only place that seems to get it right is the fresh fish/meat counter. Now that I've noticed this inaccurate labelling I've started to look for it actively, and I can usually spot a mistake with very little effort. Of course, I'm only looking at the products I'm interested in - there'll be whole load of other gems on the shelves.

If they charge correctly, I'm happy to pay the price. If not, I'll take full advantage.

Surely the manager just says that the £1.45 label is correct and the £13.50 per KG is wrong??

Edited by TEKNOPUG on Wednesday 16th September 14:11

[Alfa numeric]

delays said:

sorry

Blimey is that a first- someone on the internet has actually admitted they're wrong! Credit to you sir!

[Bing o]

TEKNOPUG said:

longblackcoat said:

I assure you, I'm entirely serious.

Just for a laugh, work out the cost per ml or g of something, then compare it to the stated comparison price. Usually it's accurate-ish, but it's frequently WAY out.

An example from Tesco a few months ago: some parmesan in a block was c.£15.00 per kg, and was labelled accurately. Next to it were some 60g tubs of pre-grated parmesan which were at about £1.45, but labelled as being £13.50/kg. Logic suggested that this was daft - the grated and packaged product would obviously be more expensive. And, when you do the sum, it comes to £24/kg.

So, as I wanted some parmesan anyway, I bought a load of tubs. After pointing out to the checkout bod that the pricing was wrong, they got the manager....and I walked away with a free kg of cheese. Since then I've done the same with wine, hot chocolate, beef, chicken...a whole load of stuff. The only place that seems to get it right is the fresh fish/meat counter. Now that I've noticed this inaccurate labelling I've started to look for it actively, and I can usually spot a mistake with very little effort. Of course, I'm only looking at the products I'm interested in - there'll be whole load of other gems on the shelves.

If they charge correctly, I'm happy to pay the price. If not, I'll take full advantage.

Surely the manager just says that the £1.45 label is correct and the £13.50 per KG is wrong??

Edited by TEKNOPUG on Wednesday 16th September 14:11

Is this not an invitation to treat style scenario?

[TEKNOPUG]

Bing o said:

Is this not an invitation to treat style scenario?

Que?

[Marf]

http://en.wikipedia.org/wiki/Invitation_to_treat

[longblackcoat]

Bing o said:

TEKNOPUG said:

longblackcoat said:

I assure you, I'm entirely serious.

Just for a laugh, work out the cost per ml or g of something, then compare it to the stated comparison price. Usually it's accurate-ish, but it's frequently WAY out.

An example from Tesco a few months ago: some parmesan in a block was c.£15.00 per kg, and was labelled accurately. Next to it were some 60g tubs of pre-grated parmesan which were at about £1.45, but labelled as being £13.50/kg. Logic suggested that this was daft - the grated and packaged product would obviously be more expensive. And, when you do the sum, it comes to £24/kg.

So, as I wanted some parmesan anyway, I bought a load of tubs. After pointing out to the checkout bod that the pricing was wrong, they got the manager....and I walked away with a free kg of cheese. Since then I've done the same with wine, hot chocolate, beef, chicken...a whole load of stuff. The only place that seems to get it right is the fresh fish/meat counter. Now that I've noticed this inaccurate labelling I've started to look for it actively, and I can usually spot a mistake with very little effort. Of course, I'm only looking at the products I'm interested in - there'll be whole load of other gems on the shelves.

If they charge correctly, I'm happy to pay the price. If not, I'll take full advantage.

Surely the manager just says that the £1.45 label is correct and the £13.50 per KG is wrong??

Edited by TEKNOPUG on Wednesday 16th September 14:11

Is this not an invitation to treat style scenario?

Look at the Tesco policy at the Customer service desk when you're next in there. It'll say the following:


"And if things don't add up ~ In the unlikely event you are charged a higher price than on the shelf or the product we will refund your money and you can keep the product"

So compare the price on the pack with the shelf edge label price per kilo and where there is a difference the lowest price must be charged. Everyone's got a mobile, so we can all use the calculator to check very easily.

I got the following from the DTI website:

"The Consumer Protection Act 1987 makes it an offence for a trader to give a consumer misleading price indications. In the first instance speak to the trader about the differing prices, if you are not satisfied with the response, contact your local authority trading standards department who enforce the Act and who could bring a prosecution against the trader."

In other words, they've got to charge you the lower of the item price or the comparison price. It's not an invitation to treat, it's not at their discretion, it's simply a matter of law.

Edited by longblackcoat on Wednesday 16th September 17:58

Edited by longblackcoat on Wednesday 16th September 18:00

[jamesson]

Off topic, but why do so many people call the supermarket in question Tesco's or Tescos?

If you are someone who calls it either of those, why?

[Raify]

jamesson said:

Off topic, but why do so many people call the supermarket in question Tesco's or Tescos?

If you are someone who calls it either of those, why?

Some example sentences:

I supply Tesco with grape
Tesco Chepstow depot stole £3,400 worth of fresh fruit in the last few months
I had a Tesco's trolley the other day that ran straight
Tesco's bags split.

It's a contraction of T.E. Stockwell and Coen isn't it? The company is Tesco.

No real rhymne or reason, sometimes it sounds better with S, eg:

You all go to Tescos, where you buy your best clothes, la, la, la, la, la, la.

[deevlash]

rypt said:

Moonhawk said:

deevlash said:

The actual law, in scotland merely states that if you believe the booze is being bought for consumption by a minor you must refuse sale.

The same applies in England. Whilst working in a shop many years ago, I refused sale on this basis on quite a few occasions.

Edited by Moonhawk on Wednesday 16th September 09:19

THAT IS NOT THE LAW.
SHOW ME THE LEGISLATION THAT SAYS YOU MUST REFUSE SALE.

THE LEGISLATION MERELY STATES THAT YOU MUST NOT SELL ALCOHOL TO AN UNDER 18 PERSON OR IF YOU BELIEVE THE PERSON IS BUYING IN ON BEHALF OF AN UNDER 18 PERSON.

That second part does not include parents giving their kids a sip at home, not does it include underage people drinking booze in private either.

Scottish Personal Licence rules Section 15.4
An offence is committed by a person who knowingly buys or attempts to buy alcohol either on behalf of a child or young person, or for consumption on licensed premises by a child or young person.

There is one exception, that is if the young person (16 or 17) is having it with a meal provided on the relevant premises.

Licensing objectives 1.1

Protecting children from harm

Licensing objectives are of primary importance.


Theres more but Im going out now so I dont have time to enlighten you further Im afraid.

[otolith]

deevlash said:

rypt said:

That second part does not include parents giving their kids a sip at home, not does it include underage people drinking booze in private either.

Scottish Personal Licence rules Section 15.4
An offence is committed by a person who knowingly buys or attempts to buy alcohol either on behalf of a child or young person, or for consumption on licensed premises by a child or young person.

The rules relating to consumption in a public place or licensed premises are different to those relating to consumption in the home.

Summary of the rules relating to alcohol and children here:

http://www.direct.gov.uk/en/Parents/Yourchildsheal...

government said:

Under five years old

It is illegal to give an alcoholic drink to a child under five except under medical supervision in an emergency.

Under 16s

Children under 16 can go anywhere in a pub as long as they are supervised by an adult, but cannot have any alcoholic drinks.

However, some premises may be subject to licensing conditions preventing them from entering, such as pubs which have experienced problems with underage drinking.
16 or 17 years old

Young people aged 16 or 17 can drink beer, wine or cider with a meal if it is bought by an adult and they are accompanied by an adult. It is illegal for this age group to drink spirits in pubs even with a meal.

In Scotland, 16 and 17 year olds can buy beer, wine or cider so long as it's served with a meal and consumed in an area used solely for eating meals.

Under 18 years old

It is against the law for anyone under 18 to buy alcohol in a pub, off-licence, supermarket, or other outlet, or for anyone to buy alcohol for someone under 18 to consume in a pub or a public place.

Some towns and cities have local by-laws banning drinking alcohol in public.

Government advice on giving alcohol to under 18s in the home here:

http://www.direct.gov.uk/en/Parents/Yourchildsheal...

government said:

What parents of older children can do

It's more difficult to know when to let teenagers drink. There is no 'right' age, but advice from the government's Chief Medical Officer is that young people under 15 should not drink at all. Once your child has started drinking, help them learn to do it safely:

* encourage your child to stick to lower-strength brands and not to drink too quickly, explain the dangers of 'spiking' drinks
* try not to over-react if your child drinks against your wishes, or drinks too much ('too much' is up to you as a parent); explain how you feel and encourage them to talk about why it happened
* agree rules on parties and be around if your child has a party at home
* remove temptations, such as your own stock of drink (especially spirits) and provide starchy food (eg bread, pasta, rice) so they won't be drinking on an empty stomach
* make sure your child has a way of getting home safely at night

[deevlash]

different country, different rules.