Things that annoy you beyond reason...(Vol 4)
Discussion
Cotty said:
Me "hi is there a problem with XYS system as its not working"
IT " have you tried switching it off and on again"
Me "not yet as I thought I would check if its a known fault that is being worked on"
IT "please switch off and on again"
10 mins later after rebooting
Me "nope still a problem"
IT "yes there is a known fault with that system affecting many users"
f
king asshole why ask me restart you tosser when you fking knew there was a problem.
Me "ok fine ill try it again later"
We had a bloke who worked from home and had all sorts of issues with BT/Openreach and just randomly kicking him off the internet. IT " have you tried switching it off and on again"
Me "not yet as I thought I would check if its a known fault that is being worked on"
IT "please switch off and on again"
10 mins later after rebooting
Me "nope still a problem"
IT "yes there is a known fault with that system affecting many users"
f
king asshole why ask me restart you tosser when you fking knew there was a problem.Me "ok fine ill try it again later"
After about seven engineer visits from BT and four months of them not charging him for Broadband, after replacing all the cabling and sockets in his house, he had to visit a couple of customer sites, as the field guys were really busy.
He goes to the first place, and he can't get on the internet. Finds out it's BT who run the show at this customer too, and they all have a good moan about how crap BT are.
Goes to the next customer and not only can he not get on the internet, but everyone else gets thrown off it as well.
Turns his laptop off and all is well again
The 2 reasons they tell you to turn off your computer is
a) it might fix your problem
b) your computer might be the cause of the problem.
Why didn't you turn it off and on again before calling?
talksthetorque said:
We had a bloke who worked from home and had all sorts of issues with BT/Openreach and just randomly kicking him off the internet.
After about seven engineer visits from BT and four months of them not charging him for Broadband, after replacing all the cabling and sockets in his house, he had to visit a couple of customer sites, as the field guys were really busy.
He goes to the first place, and he can't get on the internet. Finds out it's BT who run the show at this customer too, and they all have a good moan about how crap BT are.
Goes to the next customer and not only can he not get on the internet, but everyone else gets thrown off it as well.
Turns his laptop off and all is well again
The 2 reasons they tell you to turn off your computer is
a) it might fix your problem
b) your computer might be the cause of the problem.
Why didn't you turn it off and on again before calling?
did he never turn his computer off in all of that time?After about seven engineer visits from BT and four months of them not charging him for Broadband, after replacing all the cabling and sockets in his house, he had to visit a couple of customer sites, as the field guys were really busy.
He goes to the first place, and he can't get on the internet. Finds out it's BT who run the show at this customer too, and they all have a good moan about how crap BT are.
Goes to the next customer and not only can he not get on the internet, but everyone else gets thrown off it as well.
Turns his laptop off and all is well again
The 2 reasons they tell you to turn off your computer is
a) it might fix your problem
b) your computer might be the cause of the problem.
Why didn't you turn it off and on again before calling?
talksthetorque said:
Why didn't you turn it off and on again before calling?
Because often its a problem effecting multiple users and they are already working on the problem so rebooting wouldn't have any effect, otherwise they would ask the hundreds of people who use that system to re-boot.Also if I rebooted every time something went wrong I would not get any work done. How about they get the systems working then stop breaking them, this seems an alien concept to them.
Cotty said:
talksthetorque said:
Why didn't you turn it off and on again before calling?
Because often its a problem effecting multiple users and they are already working on the problem so rebooting wouldn't have any effect, otherwise they would ask the hundreds of people who use that system to re-boot.Also if I rebooted every time something went wrong I would not get any work done. How about they get the systems working then stop breaking them, this seems an alien concept to them.
talksthetorque said:
After about seven engineer visits from BT and four months
Ted2 said:
Cotty said:
talksthetorque said:
Why didn't you turn it off and on again before calling?
Because often its a problem effecting multiple users and they are already working on the problem so rebooting wouldn't have any effect, otherwise they would ask the hundreds of people who use that system to re-boot.Also if I rebooted every time something went wrong I would not get any work done. How about they get the systems working then stop breaking them, this seems an alien concept to them.
talksthetorque said:
After about seven engineer visits from BT and four months
I said the problem with [i] my colleague [/] disappeared when he turned his laptop OFF.
He had a hardware problem, my point was that he was blaming everyone else when it was his laptop at fault.
It wasn't Cotty who said about four months with his problem. I've no idea how often Cotty turns his laptop off and on, apart from when he does it reluctantly under the guidance of the IT Gurus/chimps.
talksthetorque said:
Ted2 said:
Cotty said:
talksthetorque said:
Why didn't you turn it off and on again before calling?
Because often its a problem effecting multiple users and they are already working on the problem so rebooting wouldn't have any effect, otherwise they would ask the hundreds of people who use that system to re-boot.Also if I rebooted every time something went wrong I would not get any work done. How about they get the systems working then stop breaking them, this seems an alien concept to them.
talksthetorque said:
After about seven engineer visits from BT and four months
I said the problem with [i] my colleague [/] disappeared when he turned his laptop OFF.
He had a hardware problem, my point was that he was blaming everyone else when it was his laptop at fault.
It wasn't Cotty who said about four months with his problem. I've no idea how often Cotty turns his laptop off and on, apart from when he does it reluctantly under the guidance of the IT Gurus/chimps.
I was responding to Cotty, referring to your work mate who apparently didn't turn off his lappy for 4 months. That was your post, not his!Ted2 said:
It's you that needs the reading glasses! I was responding to Cotty, referring to your work mate who apparently didn't turn off his lappy for 4 months. That was your post, not his!
Where did I say he didn't turn his laptop off for four months? I was responding to Cotty, referring to your work mate who apparently didn't turn off his lappy for 4 months. That was your post, not his!I said the solution was to turn it off, not off and on again.
Even when he turned the laptop back on again, the problem returned. it was a hardware issue.
Things that annoy you beyond reason: When other people don't interpret my poorly written posts correctly
talksthetorque said:
Where did I say he didn't turn his laptop off for four months?
talksthetorque said:
We had a bloke who worked from home and had all sorts of issues with BT/Openreach and just randomly kicking him off the internet.
After about seven engineer visits from BT and four months of them not charging him for Broadband
Unless I'm missing something, he wasn't being charged for 4 months because.... his internet wasn't working on his laptop and BT believed it to be a fault at their end. As you stated that all it required was shutting down and restarting to "fix" it, that implies that he hasn't turned it off for 4 months because if he had then his internet would've been working, shirley? After about seven engineer visits from BT and four months of them not charging him for Broadband
Ted2 said:
Unless I'm missing something, he wasn't being charged for 4 months because.... his internet wasn't working on his laptop and BT believed it to be a fault at their end. As you stated that all it required was shutting down and restarting to "fix" it, that implies that he hasn't turned it off for 4 months because if he had then his internet would've been working, shirley?
You're missing something, I've said three times that the issue was cured by turning his laptop off.I never said off and on again.
Ted2 said:
Unless I'm missing something, he wasn't being charged for 4 months because.... his internet wasn't working on his laptop and BT believed it to be a fault at their end. As you stated that all it required was shutting down and restarting to "fix" it, that implies that he hasn't turned it off for 4 months because if he had then his internet would've been working, shirley?
Nope - just that whenever his laptop was off he was unable to see that his internet was working, because his laptop was off...OK I am bailing out of this one as I'm clearly too thick to understand how turning his laptop off magically fixes the internet for everyone else.
talksthetorque said:
We had a bloke who worked from home and had all sorts of issues with BT/Openreach and just randomly kicking him off the internet.
After about seven engineer visits from BT and four months of them not charging him for Broadband, after replacing all the cabling and sockets in his house, he had to visit a couple of customer sites, as the field guys were really busy.
He goes to the first place, and he can't get on the internet. Finds out it's BT who run the show at this customer too, and they all have a good moan about how crap BT are.
Goes to the next customer and not only can he not get on the internet, but everyone else gets thrown off it as well.
Turns his laptop off and all is well again
After about seven engineer visits from BT and four months of them not charging him for Broadband, after replacing all the cabling and sockets in his house, he had to visit a couple of customer sites, as the field guys were really busy.
He goes to the first place, and he can't get on the internet. Finds out it's BT who run the show at this customer too, and they all have a good moan about how crap BT are.
Goes to the next customer and not only can he not get on the internet, but everyone else gets thrown off it as well.
Turns his laptop off and all is well again
MartG said:
Ted2 said:
OK I am bailing out of this one as I'm clearly too thick to understand how turning his laptop off magically fixes the internet for everyone else.
LAN port on his laptop continually streaming garbage onto the network and flooding it ?Gassing Station | The Lounge | Top of Page | What's New | My Stuff