Deeply impressive home delivery service
Discussion
Chaps,
Home delivery services are grumbled about on here regularly. And rightly so in my opinion.
I have just however had the opposite experience.
Bought an item (car part) from a German supplier. They posted it on Thursday afternoon, and gave me a tracking number for their delivery company - DPD Deutschland. This tracking number seems to mean that the location of the item can be checked precisely - the date and time it arrived at each depot on the route, with the full address of the depot.
I checked the website this morning to find that it had arrived in London at 0642 this morning. I therefore expected it to be delivered to my house tomorrow ... however I have just checked the website again to discover that it had been updated again. "08.11.2010 12:06 Zustellung an: SINGH AT 49" ("Left with SINGH AT 49") - my next-door neighbours.
I can't get that level of service detail from ANY of the UK delivery companies. And certainly not at that cost - two working day shipping from Germany to the UK for EUR16 (about £14.50p).
I am deeply impressed.
Oli.
Home delivery services are grumbled about on here regularly. And rightly so in my opinion.
I have just however had the opposite experience.
Bought an item (car part) from a German supplier. They posted it on Thursday afternoon, and gave me a tracking number for their delivery company - DPD Deutschland. This tracking number seems to mean that the location of the item can be checked precisely - the date and time it arrived at each depot on the route, with the full address of the depot.
I checked the website this morning to find that it had arrived in London at 0642 this morning. I therefore expected it to be delivered to my house tomorrow ... however I have just checked the website again to discover that it had been updated again. "08.11.2010 12:06 Zustellung an: SINGH AT 49" ("Left with SINGH AT 49") - my next-door neighbours.
I can't get that level of service detail from ANY of the UK delivery companies. And certainly not at that cost - two working day shipping from Germany to the UK for EUR16 (about £14.50p).
I am deeply impressed.
Oli.
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