Ash cloud and Alitalia - anyone getting anywhere?
Discussion
Hi,
We;ve finnaly had a compensation offer from Alitalia but for a small amount. Apparantly this is becuase of "policy". Ie it is not our policy to pay for more than 2 nights (we were stuck 5) or alternative transport (we got a ferry). So, by implication, after 2 days your on your own.
Should I take it? What arguments could I put to them?
Ta
We;ve finnaly had a compensation offer from Alitalia but for a small amount. Apparantly this is becuase of "policy". Ie it is not our policy to pay for more than 2 nights (we were stuck 5) or alternative transport (we got a ferry). So, by implication, after 2 days your on your own.
Should I take it? What arguments could I put to them?
Ta
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