'Your'protein

[ApexJimi]

Anyone else had problems with them in terms of delivery / communication?

[ApexJimi]

Is this a recent thing?

Placed an order on 03/07, a week later, order status still at "in process" so I raised a ticket and they responded (12/07) saying the parcel is now in a van for delivery.

Still zero sign of it, and raised another ticket last week which has yet to be answered.


(sigh)

[ApexJimi]

Lord, I was trying to avoid the name & shame rules

[ApexJimi]

To be fair, this is my second order - my first order was completed with no problems whatsoever.

[ApexJimi]

Just to update this, I got an email yesterday confirming my order has been dispatched. I got an email two weeks ago saying the same thing, so I'm not holding my breath.

Shame really, they've got some good products but based on this experience, I don't think I'll be using them again

[ApexJimi]

That's actually a good point Danny, I didn't consider that. Although, doing some digging, it does appear there has been delivery & communications issues in the past too.

Assuming this actually turns up, I'll give them another shot.