Claim against well known Warranty Provider UPHELD

Claim against well known Warranty Provider UPHELD

Author
Discussion

Dog Star

16,172 posts

170 months

Thursday 4th April 2019
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Baldchap said:
Given we are now discussing factual events that have been verified by an overseeing body, rather than opinion, why isn't the name of the company allowed to be posted?

Used car buyers have a right to know what this company is like.
PH are dreadful when it comes to standing up for themselves or forum users. Name and shame rules go too far.

A PH thread recently got pulled at the behest of a "sale or return" specialist car dealer in the north - there is documented proof, emails, everything FROM HIM that he has absconded with over 40K of a punters money - no slander, no libel: it's FACT. The chap is a common thief, nothing more. Yet PH side with him and pull the post.

Thankfully 911uk.com have got more spine.

caseys

310 posts

170 months

Thursday 4th April 2019
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As a person who always tries to help people leveraging things like the Sale of Goods Act and the Consumer Rights Act, I'm happy you've kept a level, reasonable head and done everything by the book and got this far.

Hopefully the Ombudsman nails them to the wall if they decide to let it go that way.

Top man.

xjay1337

15,966 posts

120 months

Thursday 4th April 2019
quotequote all
Dog Star said:
PH are dreadful when it comes to standing up for themselves or forum users. Name and shame rules go too far.

A PH thread recently got pulled at the behest of a "sale or return" specialist car dealer in the north - there is documented proof, emails, everything FROM HIM that he has absconded with over 40K of a punters money - no slander, no libel: it's FACT. The chap is a common thief, nothing more. Yet PH side with him and pull the post.

Thankfully 911uk.com have got more spine.
There was one for over £220k !

snake_oil

2,039 posts

77 months

Thursday 4th April 2019
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Which subforum is the 911uk thread in? Can't find it.

ArmaghMan

2,435 posts

182 months

Thursday 4th April 2019
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Well done LF
Been following the original thread.

SHAME ON PH for pulling the thread.

Lord Flasheart

266 posts

112 months

Thursday 4th April 2019
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They didn't pull it, according to Jack Mansfield "its not deleted, its just been moved to a hidden forum so it cant be viewed"

Lol

thebraketester

14,296 posts

140 months

Thursday 4th April 2019
quotequote all
Lord Flasheart said:
They didn't pull it, according to Jack Mansfield "its not deleted, its just been moved to a hidden forum so it cant be viewed"

Lol
HAHA

RemyMartin81D

6,759 posts

207 months

Thursday 4th April 2019
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Great news!

Well done Flash heart woof woof!!

shipley

266 posts

257 months

Thursday 4th April 2019
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This has made my day. I was rolled over by this lot years ago and have warned as many people as possible away from using them.

So pleased for you, and good for you for your perseverance. In my opinion that company should be investigated for malpractice as I’m sure many give up the fight.

Shame on PH for pulling the original thread. This kind of dishonest business practices needs to be called out.

pc.iow

1,879 posts

205 months

Thursday 4th April 2019
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RemyMartin81D said:
Great news!

Well done Flash heart woof woof!!
I'm now going to read all Flash's posts in that characters voice.biggrin

snoopy25

1,873 posts

122 months

Thursday 4th April 2019
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Im not in the position to have a car where i need a warranty on it but if i ever do it wont be from this joke of an outfit!

Really pleased for the OP smile

xjay1337

15,966 posts

120 months

Thursday 4th April 2019
quotequote all
thebraketester said:
Lord Flasheart said:
They didn't pull it, according to Jack Mansfield "its not deleted, its just been moved to a hidden forum so it cant be viewed"

Lol
HAHA
Exactly the type of excuse my Mrs will come out with!!!! biggrin

Am I secrectly gay and going out with Jack?

dsmith1990

1,274 posts

148 months

Thursday 4th April 2019
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Great news LF, I've been checking the blog regularly and was hoping for something positive!

stuart_83

1,019 posts

103 months

Thursday 4th April 2019
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Amazing news!

Just a shame you can't take them for the 6+ months of inconvenience, being unable to use your car.

I think the Ombudsman only allows around £400 of extra costs for "compensation".

At least it all appears to be getting sorted, which is the main thing!

Captain Smerc

3,033 posts

118 months

Thursday 4th April 2019
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readitjudgethumbup

Rewe

1,016 posts

94 months

Thursday 4th April 2019
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Am I right in thinking that the naming and shaming rules are to prevent claims of libel or slander but neither is actually possible if what has been written is factual?

If so, the rules are being misinterpreted now surely?

Can we also argue that if the naming and shaking rules are actually/also to protect advertising revenue that is fine, but it is reasonable to expect some honesty about this (as we generate the clicks that create an additional revenue stream)?

Or a less pompous way of putting it may be to just say that we are all corporate wes!

Jonesy1972

157 posts

81 months

Thursday 4th April 2019
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Fingers crossed this gets finalised, LF. Having followed the thread and had a comment deleted (for some reason?!) I am chuffed for you to have gotten to this stage and close to both you and ‘them’ getting what you both deserve. Well done, chap!

Jonesy

g3org3y

20,681 posts

193 months

Thursday 4th April 2019
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Great news, congrats clap

Condi

17,337 posts

173 months

Thursday 4th April 2019
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Rewe said:
Am I right in thinking that the naming and shaming rules are to prevent claims of libel or slander but neither is actually possible if what has been written is factual?

If so, the rules are being misinterpreted now surely?
You would have thought so.

But we live in a dictatorship either worried about their own shadow or concerned (maybe?) that a future/present advertising customer is being discredited. Either way their reasoning is illogical and downright wrong. Once facts are proven to be facts, and are not conjecture or open to debate then the name and shame policy should be bypassed.

vrtrooper

213 posts

224 months

Thursday 4th April 2019
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Justice at last. Think they shot themselves in the foot big style. I and many others will never buy a warranty.
Would a Daily paper print this case or would they not upset an advertiser? What about the BBC?
Shame the original post was pulled on PH