Ask a car salesman anything...anything at all.

Ask a car salesman anything...anything at all.

TOPIC CLOSED
TOPIC CLOSED
Author
Discussion

daemon

35,946 posts

199 months

Monday 30th October 2017
quotequote all
gl20 said:
techguyone said:
Wow I never even knew they made steelies in those kind of shapes, and with the covers on you would be fooled they were alloys at a casual glance, that's more devious than when they started painting steelies black and putting alloy type covers over the top.
Yep, this has got me paranoid now. First thing I'm going to do when I get back to the station car park is try to prise the surface off my alloy wheels to see if there's a steel one lurking behind it!
On your Boxster? I dont think you've anything to worry about smile

daemon

35,946 posts

199 months

Monday 30th October 2017
quotequote all
When i was trading we used to see them a lot on Zafiras - of course mostly the wheel trims were battered senseless. The positive was you could usually pick up a full brand new set for maybe £80 and it transformed the car smile

talksthetorque

10,815 posts

137 months

Monday 30th October 2017
quotequote all
daemon said:
When i was trading we used to see them a lot on Zafiras - of course mostly the wheel trims were battered senseless. The positive was you could usually pick up a full brand new set for maybe £80 and it transformed the car smile
In a st car with shiny wheels.

What's the worst thing wrong with a car that a customer has pointed out on a test drive that was missed when you got the PX in?

daemon

35,946 posts

199 months

Monday 30th October 2017
quotequote all
talksthetorque said:
In a st car with shiny wheels.
A valet, years MOT and a service and they sold no probs.

Zafiras are decent enough cars if you need that sort of thing. Plenty of room, cheap as chips.

S2r

679 posts

80 months

Monday 30th October 2017
quotequote all
papa3 said:
daemon said:
Have you ever seen any evidence that dealers stockpile cars to artificially keep used car prices high?
Nope.

Stockturn is one of the most important measures of the used car operation. In general terms the faster you can move them on, the more profitable you will be.
So why does/would my local Toyota dealer have about 40 silver Auris' (Auris's ? Aurii ?) crammed onto their forecourt, all without number plates? I think that's what they are as they're all the same but I'm on a dual carriageway approaching a roundabout and the garage is below the road level so I don't have time to have a close look even though they've been there for a few weeks now...

daemon

35,946 posts

199 months

Monday 30th October 2017
quotequote all
S2r said:
papa3 said:
daemon said:
Have you ever seen any evidence that dealers stockpile cars to artificially keep used car prices high?
Nope.

Stockturn is one of the most important measures of the used car operation. In general terms the faster you can move them on, the more profitable you will be.
So why does/would my local Toyota dealer have about 40 silver Auris' (Auris's ? Aurii ?) crammed onto their forecourt, all without number plates? I think that's what they are as they're all the same but I'm on a dual carriageway approaching a roundabout and the garage is below the road level so I don't have time to have a close look even though they've been there for a few weeks now...
New presumably? Various reasons presumbably.

Possibly for an upcoming fleet purchase? bought them as a bulk purchase from Toyota at a specific price and now selling them on? Bought as a pre-reg batch?



Burwood

18,709 posts

248 months

Monday 30th October 2017
quotequote all
Blakewater said:
stiII_I_undomyseatbelts said:
TheLordJohn said:
Same as being judged by people who work for almost minimum wage in a 'high end' fashion/jewellery etc store.
Always cracks me up this.
I think it's paranoia to believe you're being judged. I've been asked this question and it's never occurred to me that I am. I think it's just part of a fairly standard script of seeming to be taking an interest in getting to know you. The salesman probably doesn't care but has to make you think he does.
Then ask me what I did today or am I enjoying my day. Don’t ask me how much I earn. I don’t like it and just want to walk out. I didn’t judge him with his stupid goatie, plastic 2 ft long shoes and shiny pants

Sheepshanks

33,090 posts

121 months

Monday 30th October 2017
quotequote all
S2r said:
So why does/would my local Toyota dealer have about 40 silver Auris' (Auris's ? Aurii ?) crammed onto their forecourt, all without number plates? I think that's what they are as they're all the same but I'm on a dual carriageway approaching a roundabout and the garage is below the road level so I don't have time to have a close look even though they've been there for a few weeks now...
They sound like "PAC" (I still don't know what "PAC" stands for) cars I asked about earlier. Bought a Mitsubishi Colt from a little dealer who'd bought 30 of them, and a Golf from a dealer group who had loads of the same model.

I would imagine dealers get leaned on to take cars in batches like this.

Butter Face

30,522 posts

162 months

Monday 30th October 2017
quotequote all
It’s not PAC, it’s just pack. As in a ‘pack of’ cars. We have to commit to a certain number, normally a certain model/spec/engine and then we get a % or lump sum amount to enable us to register or sell the cars.

Sheepshanks

33,090 posts

121 months

Monday 30th October 2017
quotequote all
Butter Face said:
It’s not PAC, it’s just pack. As in a ‘pack of’ cars. We have to commit to a certain number, normally a certain model/spec/engine and then we get a % or lump sum amount to enable us to register or sell the cars.
I've seen references to PAC a couple of times - I have a feeling it was written on the order for the Golf, and I'm sure Inchcape used to note it in their ads. Anyway, it's the same as you say.

Fast Bug

11,788 posts

163 months

Monday 30th October 2017
quotequote all
We do it quite often in fleet. The manufacturer bunfles up a lump of stock, usually something they have lots in stock of, or that are getting 'overage' (usually 90 or 180 days in the country) and the dealer agrees to register them all in a time frame (either by month or quarter end) and the manufacturer will give them extra money. If the dealer doesn't sell them, then they'll have to pre reg them and sell them as used.

In the most case the dealer will offer them to rentals companies or lease companies to get shot of them quickly. Lots of pre reg in stock is never a good thing. I had a dealer come very close to goinig pop that I looked after years ago, they had 100 of pre reg cars and vans in stock. Some of them were over a year old eek

papa3

1,420 posts

189 months

Monday 30th October 2017
quotequote all
Sheepshanks said:
I've seen references to PAC a couple of times - I have a feeling it was written on the order for the Golf, and I'm sure Inchcape used to note it in their ads. Anyway, it's the same as you say.
Over the years they have been called a variety of names. Vauxhall had Pack, motors holdings terms, spot sale to name a few. They all work on the same premise.

Manufacturer, "Oh fk, there are 10 days left in the quarter and we're 10,000 units short of the ludicrous figure we promised (insert parent company location)

Dealer, "Oh fk, we are going to miss out stupidly titled "Stretch" target, thereby making all the financially questionable deals we've done utterly pointless"

Enter a "Pack" deal.

Dealer registers £1 million of metal, spends 3 days moving funds from all corners to cover it, claims a huge sum of bonus money on the pack deal and proceeds to distress sell the 100 cars, normally at the expense of natural retail orders, creating a perpetuating market of self registration, false pricing and crap residuals.

It became so much a part of the Vauxhall business model that we were ordering our "pre reg" stock 3 months in advance. Small, tactical pre registration exercises are fine but when large scale self registering becomes the norm it is the beginning of a very dangerous and slippery slope. It only takes one market blip to cause the last batch of pre reg to collide with the next.

As an aside some pre reg deals require the cars to be held by the dealer for a set time before being offered for sale, perhaps the reason for lines of 1 make/model lining forecourts.


Sheepshanks

33,090 posts

121 months

Monday 30th October 2017
quotequote all
papa3 said:
Dealer registers £1 million of metal,
Neither of the deals I did were pre-reg. And both were bought early March with the new registration. My impression is they were more of a factory thing than from the importer.

papa3

1,420 posts

189 months

Monday 30th October 2017
quotequote all
Sheepshanks said:
Neither of the deals I did were pre-reg. And both were bought early March with the new registration. My impression is they were more of a factory thing than from the importer.
Pack deals became such a normal practice that they were available from the outset of a quarter, Peugeot still do this today. If the dealer agreed to a pack of 30 cars they could retail them directly to the customer as new cars, normally excluded from retail campaign terms, but with the remainder of the pack having to be self registered at the end of quarter.

Eyersey1234

2,906 posts

81 months

Tuesday 31st October 2017
quotequote all
Do you ever wonder how any of the cars you sell are getting on?

Blue Oval84

5,278 posts

163 months

Tuesday 31st October 2017
quotequote all
Eyersey1234 said:
Do you ever wonder how any of the cars you sell are getting on?
Former salesman here. There are only a few sales I remember, a nice old couple bought a used Civic and I used to see it regularly but haven't in a while. I remember it because the plate ended HMR, so we'd named the car Homer before they even drove off.

Other one was a Focus RS MK1 when they were still new, the guy buying it went up to his eyeballs in debt to get it, I think he ended up with a 9 year bank loan or something crazy, had insurance to cover about 2,000 miles per year etc. Clearly he was absolutely desperate and I sometimes wonder if he still has it or whether it's ended up run on a shoestring and consequently ruined.

Dan W.

1,196 posts

80 months

Tuesday 31st October 2017
quotequote all
HumanDoing said:
What's the most deluded customer offer you've ever had to deal with, e.g. someone coming in thinking they can get in a BMW M4 for £100 a month with no deposit or something like that and do you get training on how to tactfully steer them on to something they might actually be able to afford?
The one I can never understand and always seem to get are the ones wanting to go to a more expensive car than they have with no deposit and want to keep the same payments.....

When you explain to them how on earth is that going to happen ? they just say well you guys must are desperate to sell cars aren't you...... no we are not lol

Edited by Dan W. on Tuesday 31st October 13:45

HTP99

22,706 posts

142 months

Tuesday 31st October 2017
quotequote all
Dan W. said:
HumanDoing said:
What's the most deluded customer offer you've ever had to deal with, e.g. someone coming in thinking they can get in a BMW M4 for £100 a month with no deposit or something like that and do you get training on how to tactfully steer them on to something they might actually be able to afford?
The one I can never understand and always seem to get are the ones wanting to go to a more expensive car than they have with no deposit and want to keep the same payments.....

When you explain to them how on how is that going to happen ? they just said well you guys must are desperate to sell cars aren't you...... no we are not lol
Yep I come across this occasionally, it's also been mentioned a page or so back.

They want a car which is many £thousands more than their current one, they are usually £3-£4k in negative and yet they want monthlies which are less than what they are paying at the moment plus they don't have any deposit.

They tell you what they want to achieve, all with a straight face, I genuinely believe they think it is possible and they aren't trying it on to see where they can get to and has beeen alluded to above, some think you can do it and should be willing to do it because you need to sell cars and have a target to achieve.

Butter Face

30,522 posts

162 months

Tuesday 31st October 2017
quotequote all
anonymous said:
[redacted]
Saw them this morning also, wow. They look like someone has cocked up hehe

Either that or a large fleet order!

Dan W.

1,196 posts

80 months

Tuesday 31st October 2017
quotequote all
HTP99 said:
Yep I come across this occasionally, it's also been mentioned a page or so back.

They want a car which is many £thousands more than their current one, they are usually £3-£4k in negative and yet they want monthlies which are less than what they are paying at the moment plus they don't have any deposit.

They tell you what they want to achieve, all with a straight face, I genuinely believe they think it is possible and they aren't trying it on to see where they can get to and has beeen alluded to above, some think you can do it and should be willing to do it because you need to sell cars and have a target to achieve.
I Honestly think sometimes they just piss us about to kill time
TOPIC CLOSED
TOPIC CLOSED