Ask a car salesman anything...anything at all (Vol. 2).

Ask a car salesman anything...anything at all (Vol. 2).

Author
Discussion

carparkno1

1,434 posts

160 months

Friday 3rd September 2021
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randomeddy said:
New one on AT. Says available now.
I've put enquiries in on a few (probably that one as well!) but dealers either can't sell or it's already gone. I'll have a look again at lunch thank you!

spreadsheet monkey

4,545 posts

229 months

Friday 3rd September 2021
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For the salespeople on here, how is the new "71" registration period going?

Still high levels of demand?

Fast Bug

11,827 posts

163 months

Friday 3rd September 2021
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Lots of demand, nothing to sell. I've got 53 going out this month which is about half of what I would usually do for September

Eyersey1234

2,912 posts

81 months

Friday 3rd September 2021
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Have the manufacturers adjusted targets due to the lack of new stock?

The Rotrex Kid

30,639 posts

162 months

Friday 3rd September 2021
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Eyersey1234 said:
Have the manufacturers adjusted targets due to the lack of new stock?
IME yes they have

We have done this month/quarter so just doing some extra!

Fast Bug

11,827 posts

163 months

Friday 3rd September 2021
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Eyersey1234 said:
Have the manufacturers adjusted targets due to the lack of new stock?
Not yet, I understand its on the cards in Q4 though

e-honda

9,032 posts

148 months

Friday 3rd September 2021
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Fast Bug said:
Lots of demand, nothing to sell. I've got 53 going out this month which is about half of what I would usually do for September
Is that normal for a dealership of a reasonable size?
Seems quite low to think a dealership could get by on 100 cars on a busy month although depending what sort of cars.

Dan W.

1,196 posts

80 months

Friday 3rd September 2021
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spreadsheet monkey said:
For the salespeople on here, how is the new "71" registration period going?

Still high levels of demand?
very high demand just cannot supply the cars.

Pretty much every enquiry on a new car goes the same, It could be 6 months before it arrives and no i cant value your part exchange right now we would have to value it at the time of delivery if you are prepared to wait.




Sheepshanks

33,194 posts

121 months

Friday 3rd September 2021
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Dan W. said:
Pretty much every enquiry on a new car goes the same, It could be 6 months before it arrives and no i cant value your part exchange right now we would have to value it at the time of delivery if you are prepared to wait.
How are people generally reacting to this? I'm in my 60's and have bought many new cars for myself and family. The longest I've ever waited was 3.5 weeks and that was at the height of the WLTP shortages - and the dealer loaned us a courtesy car as the one we were replacing had been written off.

When I got a late mk1 Tiguan for wife there was talk of 3-4mths - local dealer went through a spreadsheet and found one in the exact colour and spec we wanted which was "at port". He said it could be 4-6 wks. 8 days later it was at the dealership and I had to get them to hold it for the new registration.

There's a thing in our business "sell what you got" - there do seem to be cars kicking around, are they not available to all dealers?

I got the Tiguan serviced earlier this week and based on what I've read on here I was expecting the dealership to be like a desert. It wasn't quite as rammed as it normally is, but there were still a lot of cars there (used).

anonymous-user

56 months

Friday 3rd September 2021
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As a salesman do you prefer to avoid selling first year production models? Or not bothered by it?

l354uge

2,900 posts

123 months

Friday 3rd September 2021
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Why can't you lot update your listings when you sell a car?
Getting on my tits now

Dan W.

1,196 posts

80 months

Friday 3rd September 2021
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Sheepshanks said:
Dan W. said:
Pretty much every enquiry on a new car goes the same, It could be 6 months before it arrives and no i cant value your part exchange right now we would have to value it at the time of delivery if you are prepared to wait.
How are people generally reacting to this? I'm in my 60's and have bought many new cars for myself and family. The longest I've ever waited was 3.5 weeks and that was at the height of the WLTP shortages - and the dealer loaned us a courtesy car as the one we were replacing had been written off.

When I got a late mk1 Tiguan for wife there was talk of 3-4mths - local dealer went through a spreadsheet and found one in the exact colour and spec we wanted which was "at port". He said it could be 4-6 wks. 8 days later it was at the dealership and I had to get them to hold it for the new registration.

There's a thing in our business "sell what you got" - there do seem to be cars kicking around, are they not available to all dealers?

I got the Tiguan serviced earlier this week and based on what I've read on here I was expecting the dealership to be like a desert. It wasn't quite as rammed as it normally is, but there were still a lot of cars there (used).
Most customers are shocked and also i think they dont believe us in most cases but then go away do some research and come back saying we understand now * as they rang other dealers and have told the same *

yes we sell every unit suzuki send us that includes cars meant for demos, so at the moment we have 3 cars left to sell in september, 2 swifts and 1 s cross, anything else is next year most likely.

no not available to all dealers, you can ask to swap but dealers are not bothering and keeping what they have.

used cars are saving us right now

Dan W.

1,196 posts

80 months

Friday 3rd September 2021
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Super_G said:
As a salesman do you prefer to avoid selling first year production models? Or not bothered by it?
Not bothered, a car is a car any model is fine


Edited by Dan W. on Friday 3rd September 16:47

anonymous-user

56 months

Friday 3rd September 2021
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l354uge said:
Why can't you lot update your listings when you sell a car?
Getting on my tits now
Basic business sense - prioritise the activities that will make you money. Clearing up ads that aren’t relevant any more does not generate money - so it gets deprioritised behind everything that does generate money.

Not in the trade (so what do I know), and I too have been very angry about it before

Jonny Wishbone

906 posts

48 months

Friday 3rd September 2021
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Before I commence the dance, anybody happen to know what the lead times are currently on a factory order RS3?


carparkno1

1,434 posts

160 months

Friday 3rd September 2021
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I don't mean this to come off as it probably will, but why are finance quotes such a pain to generate correctly. I've had it a couple of times now. Wrong car, wrong spec, everything bundled in despite saying not to etc.

I know some of it can't be helped, but by example I wanted a quote on a specific car, and what I got was a different car and options and money etc. When I pointed this out he said the vin was showing the other car. I said that may be the case but the two clearly are different to the tune of about eight grand.

Did they change it? Nope. How can I use a finance quote that is completely wrong but expected me to commit?

Fast Bug

11,827 posts

163 months

Friday 3rd September 2021
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e-honda said:
Fast Bug said:
Lots of demand, nothing to sell. I've got 53 going out this month which is about half of what I would usually do for September
Is that normal for a dealership of a reasonable size?
Seems quite low to think a dealership could get by on 100 cars on a busy month although depending what sort of cars.
Thats just me, I think we'll do about 85-90 in fleet this month. I'd usually do around 100 on a plate change month, and we'd do approaching 200 units in total.

On an average year we'd sell around 1600 vans. We're lucky as I deal with several converters who (luckily) pre order large numbers and that's seen us through this year as supply has been awful. If we get 1000 build slots this year I'd be surprised in all honesty.

The car showroom can fit circa 35 or so cars in without looking overloaded, I went in to the office yesterday for the first time in 3 or 4 weeks and we had 11 cars in there. And 2 of those are sold units...

L3090

73 posts

141 months

Friday 3rd September 2021
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Jonny Wishbone said:
Before I commence the dance, anybody happen to know what the lead times are currently on a factory order RS3?
Spec depending, anywhere from 3 - 9 months.

Vorsprungs will be longest lead time.

Will know more in the next week or two as production starts and factory communicates more accurate lead times.



Edited by L3090 on Friday 3rd September 21:29

Jonny Wishbone

906 posts

48 months

Friday 3rd September 2021
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L3090 said:
Spec depending, anywhere from 3 - 9 months.

Vorsprungs will be longest lead time.

Will know more in the next week or two as production starts and factory communicates more accurate lead times.



Edited by L3090 on Friday 3rd September 21:29
Not as bad as I was expecting plus the missus doesn’t like blacked out wheels or carbon/black plastic trim so she won’t be going for the Vorsprung anyway.

Thank you.

l354uge

2,900 posts

123 months

Saturday 4th September 2021
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Also, how much of your commission is based on these add ons like protection packs and tyre and gap insurance.

Twice I've had a dealer add them onto the finance quote whilst I was test driving and at no point did they mention they were optional, just that they're there to protect me...(obviously I told my MIL they are very optional and to get them removed)