The best drivel to come out of a dealers mouth.

[anothernameitist]

^ I've not an issue with GAP selling, needs to be done.

But once I say no, I want that to be the end.

[xRIEx]

Sheepshanks said:

Butter Face said:

If the dealer sells GAP at all, they are legally bound to explain it to you and offer it to you. The FCA have eh Treating Customers Fairly rules which mean that all customers must be made aware of the products available (you can buy GAP if you're laying cash) you also have to be given plenty of time to make an informed decision also.

Genuine question - are you mixing up "legally bound" and "rules"?

Are you trying to separate them too much that the importance is lost?

There is not a legal, statutory instrument that states "GAP insurance must be explained to all customers" but there is a statutory instrument that states if you provide financial services, you must conform to the rules and regulations of the Financial Conduct Authority (yes, the rules and regs are so open to interpretation it's painful). However, a service provider must be able to evidence that they have understood a client's wants and needs (how do they know if a client wants a product if they don't ask? How does a client know they need a product if they don't know what it covers?) and they must show that they treat customers fairly (as Butter Face has stated) which can mean several things.

[anonymous-user]

av185 said:

More contradictions and most bizarre that you were the 'lightweight beard' drooling over a 911 at your OPC (not APC btw).

Presumably looking to purchase a 911 for, as you so eloquently put it, 'willy waving down the pub'....

Regarding the performance confusion, have you ever driven/owned a GT3RS, GT2 or Turbo S? Thought not.

Yes, it was a lucky escape. Pretty happy with my choices; whilst I'm sure a fast 911 would be very rapid point to point it doesn't interest me that much. After various fast (and faster) things I've decided that being a 'lightweight beard' is actually the most interesting way to get from A to B.

[julian64]

Starfighter said:

I also had a guy tell me that ABS worked every time you use the brakes and it shortens stopping distances in any conditions. He wouldn't believe me when I tried to tell him it does neither.

I think I probably agree with him. With the possible exception of loose gravel or thick snow where you want a locked wheel to become a plough rather than a wheel. I'm struggling to think of a single scenario where I wouldn't want ABS for safety. Funs another matter.

[mikemike08]

skahigh said:

When I bought my new bike this week the sales guy told me he was legally required to offer me gap insurance.

Why some dealers insist on this sort of nonsense and the back and forth to the office for this or that which takes twenty minutes at a time I don't understand, I nearly walked out they kept me waiting so long for a test ride.

My local triumph dealer on the other hand is the complete opposite, basically just chuck you the keys and say have fun. This really makes me want to buy another bike from them, no bullst.

I would 100% buy gap insurance on a bike

[thatsprettyshady]

93DW said:

Sheepshanks said:

AIUI they're duty bound to ask you, but if you say "no" then there's no need to explain it further.

Our FCA Compliance officer (who doesnt care if I sell 1 Gap policy or 100 Gap Policies per month) has always said that it must be explained to everyone to make sure they're making an informed decision. Although you'd be amazed how many people tell you they don't want GAP before they even know what it is!

Carphone warehouse do the same thing with phones, they offer insurance and if you decline you have to sign to say you've been told. This applies even if you pay cash for the phone out right with no contract.

Regarding GAP etc - I think the big wind up is you arrive at the dealership to pick up your new car having waited god knows how long and you just want to get out and drive it, but you're forced to have the half hour meeting in the business managers office where you're offered GAP, tyre/paint insurance etc.

ps off I want to enjoy my new car.

[HustleRussell]

julian64 said:

Starfighter said:

I also had a guy tell me that ABS worked every time you use the brakes and it shortens stopping distances in any conditions. He wouldn't believe me when I tried to tell him it does neither.

I think I probably agree with him. With the possible exception of loose gravel or thick snow where you want a locked wheel to become a plough rather than a wheel. I'm struggling to think of a single scenario where I wouldn't want ABS for safety. Funs another matter.

But ABS doesn't work every time you use the brakes, it only starts to have an effect when you are under-rotating a tyre (which the vast majority of people never do / only in exceptional circumstances). Driving normally, ABS is doing nothing and your stopping distance would be the same without it all else being equal.

[julian64]

HustleRussell said:

julian64 said:

Starfighter said:

I also had a guy tell me that ABS worked every time you use the brakes and it shortens stopping distances in any conditions. He wouldn't believe me when I tried to tell him it does neither.

I think I probably agree with him. With the possible exception of loose gravel or thick snow where you want a locked wheel to become a plough rather than a wheel. I'm struggling to think of a single scenario where I wouldn't want ABS for safety. Funs another matter.

But ABS doesn't work every time you use the brakes, it only starts to have an effect when you are under-rotating a tyre (which the vast majority of people never do / only in exceptional circumstances). Driving normally, ABS is doing nothing and your stopping distance would be the same without it all else being equal.

Not actually the point I was querying, but I guess its simple semantics. ABS IS OPERATING all the time because it is monitoring your wheel rotational speeds and therefore is in operation looking for wheel slip when you are braking.

I was querying the posters rebuff of the fact that it doesn't help in pretty mush all driving conditions. Sorry if my post wasn't more obvious.

[POORCARDEALER]

GAP is a good product if bought at the right price

[MattMF1]

Starfighter said:

Had a guy try to explain common rail diesel injection to me. I let him get totally lost before I told him I am on a design team for this technology.

I also had a guy tell me that ABS worked every time you use the brakes and it shortens stopping distances in any conditions. He wouldn't believe me when I tried to tell him it does neither.

Really? Just to make yourself feel better?

No one really thinks your clever for it, it just makes you look like a dick

[thatsprettyshady]

I miss the cringe thread.

[TheLuke]

thatsprettyshady said:

I miss the cringe thread.

Thats the biggest loss this forum since 300bhp/ton left.

[Jezzerh]

thatsprettyshady said:

I miss the cringe thread.

I think this is it.

[DanielSan]

I viewed an Impreza P1 a while ago, had a quick look round the car before asking for the keys as you do, asking a few questions regarding history/owners. I eventually asked possibly the most important question with the P1, 'has it had an engine rebuild yet?'

The reply - 'no but it's had a remap..'

[maffski]

Can the guys that sell cars make sense of this for me?

TL;DR - Dealer refused to sell me a car without finance.


I tried to buy a car on Monday - 65 plate Sandero, agreed to pay full price, no part ex and no finance. After about two hours their finance guy comes over and tries to cajole me into taking the finance (apparently he's going out of his way to 'help me'). Gradually becoming more aggressive and then tells me he won't allow me to buy the car without finance.

I assumed he'd eventually give up and let me buy the car, but after about 10 minutes I just had to give up - apologised to the salesman that his time had been wasted due to the finance guy and left.

He claimed that the car was advertised at 'below it's value on our books' so he had to have the finance commission. Given it was a 1 year old pre-reg and that it's replacement 6 month old pre-reg was sat around the back of the lot I'd have thought they'd be happy to sell it.

Plus the finance seemed dodgy, they kept calling it '0% interest' but it was really 'you pay the interest to the finance company and each month we'll pay you the interest back' - given this I don't see how any finance commission could have been worth more than the interest on the finance?

So, is it:

• I don't understand the economics of car sales
• They blew the sale
• I look like an easy mark?

[Wills2]

Jezzerh said:

thatsprettyshady said:

I miss the cringe thread.

I think this is it.

It certainly is.

[HTP99]

maffski said:

Can the guys that sell cars make sense of this for me?

TL;DR - Dealer refused to sell me a car without finance.


I tried to buy a car on Monday - 65 plate Sandero, agreed to pay full price, no part ex and no finance. After about two hours their finance guy comes over and tries to cajole me into taking the finance (apparently he's going out of his way to 'help me'). Gradually becoming more aggressive and then tells me he won't allow me to buy the car without finance.

I assumed he'd eventually give up and let me buy the car, but after about 10 minutes I just had to give up - apologised to the salesman that his time had been wasted due to the finance guy and left.

He claimed that the car was advertised at 'below it's value on our books' so he had to have the finance commission. Given it was a 1 year old pre-reg and that it's replacement 6 month old pre-reg was sat around the back of the lot I'd have thought they'd be happy to sell it.

Plus the finance seemed dodgy, they kept calling it '0% interest' but it was really 'you pay the interest to the finance company and each month we'll pay you the interest back' - given this I don't see how any finance commission could have been worth more than the interest on the finance?

So, is it:

• I don't understand the economics of car sales
• They blew the sale
• I look like an easy mark?

Nope, haven't a clue.

[Butter Face]

Unless they were trying to put you on the current finance deal for £750 deposit contribution and the free 5 year warranty? If so they were making a pigs ear of explaining it.

[anonymous-user]

ThatHalfWelshBloke said:

AlexRS2782 said:

ThatHalfWelshBloke said:

'It also has the VTEC engine so it runs at half capacity until you rev it and the rest of the engine comes alive...'

Well, if all the Memes are to be believed, he's not wrong

Missing the 'yo'

[Mr2Mike]

maffski said:

Can the guys that sell cars make sense of this for me?

TL;DR - Dealer refused to sell me a car without finance.


I tried to buy a car on Monday - 65 plate Sandero, agreed to pay full price, no part ex and no finance. After about two hours their finance guy comes over and tries to cajole me into taking the finance (apparently he's going out of his way to 'help me'). Gradually becoming more aggressive and then tells me he won't allow me to buy the car without finance.

I assumed he'd eventually give up and let me buy the car, but after about 10 minutes I just had to give up - apologised to the salesman that his time had been wasted due to the finance guy and left.

He claimed that the car was advertised at 'below it's value on our books' so he had to have the finance commission. Given it was a 1 year old pre-reg and that it's replacement 6 month old pre-reg was sat around the back of the lot I'd have thought they'd be happy to sell it.

Plus the finance seemed dodgy, they kept calling it '0% interest' but it was really 'you pay the interest to the finance company and each month we'll pay you the interest back' - given this I don't see how any finance commission could have been worth more than the interest on the finance?

So, is it:

• I don't understand the economics of car sales
• They blew the sale
• I look like an easy mark?

The primary cause is highlighted in your post... Selling cars for cash doesn't earn them the fat finance commission, that's the only reason they didn't want to sell it to you.

I suspect their problem was that you DID understand the economics, and they were frustrated that they couldn't sucker you with the usual bullst that works on the less well informed punters. "I'm doing you a favour": absolutely classic stuff