Any guesses as to what I'll get...

Any guesses as to what I'll get...

Author
Discussion

RobCrezz

7,892 posts

210 months

Monday 25th July 2011
quotequote all
blambert said:
Yeah I don't know why that was such a problem to me initially.

Though I am gonna laugh if they turn up at the body shop in a Corsa and I'm stood there with my two Cellos and a suitcase.
I can understand if they don't give you a car of similar size, that would be annoying!

hadenough!

3,785 posts

262 months

Tuesday 26th July 2011
quotequote all
So? I'm on the edge of my seat here.

blambert

Original Poster:

107 posts

162 months

Tuesday 26th July 2011
quotequote all
hadenough! said:
So? I'm on the edge of my seat here.
Away with work till tomorrow so no can do yet.

blambert

Original Poster:

107 posts

162 months

Wednesday 27th July 2011
quotequote all
Dun dun dunnnnnn.

Mondeo 2.0 Petrol

Why is it so fking huge! And has no redeeming features in any way whatsoever. But could've been worse.

blearyeyedboy

6,362 posts

181 months

Wednesday 27th July 2011
quotequote all
blambert said:
Yeah I don't know why that was such a problem to me initially.

Though I am gonna laugh if they turn up at the body shop in a Corsa and I'm stood there with my two Cellos and a suitcase.
If they do, tell them it's not acceptable. As long as you have a clear practical requirement- "I'm taking 2 cellos and a suitcase to Cornwall" and not "that's a crap Kia", for example- they should give in.

My mum did this and got a Mondeo diesel estate for a month instead of a Corsa.

jsg612

571 posts

170 months

Wednesday 27th July 2011
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When my Megane Coupe was in, I got a 1.6 16v Megane 5dr with wheeltrims... Reasonable for a courtesy car. When I hired a Grande Punto Evo (or similar) in Italy this year, I got a brand new Clio... Again not bad. I wouldn't expect more than a base model though for a hire/rental/courtesy car.

Seeker UK

1,442 posts

160 months

Wednesday 27th July 2011
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doogz said:
Last time i rented a car and requested a "diesel Mondeo or similar" i was given a Seat Altea 4 2.0T petrol. Not really that similar.
Reminds me of a problem I had 2 years ago - I needed an estate the size of a Mondeo / Vectra to carry 3 people and some musical gear. I got an MB B Class. Apparently they're the same.

Muppets.

Alfa numeric

3,031 posts

181 months

Wednesday 27th July 2011
quotequote all
Seeker UK said:
doogz said:
Last time i rented a car and requested a "diesel Mondeo or similar" i was given a Seat Altea 4 2.0T petrol. Not really that similar.
Reminds me of a problem I had 2 years ago - I needed an estate the size of a Mondeo / Vectra to carry 3 people and some musical gear. I got an MB B Class. Apparently they're the same.

Muppets.
I've had this too. I even rang the company to tell them that it had to be an estate as I was planning on transporting surfboards and they assured me that I'd get what I'd asked for. What showed up?

A Rover 75. Saloon. With a 1.8 NA engine. And (IIRC) not even folding seats.

I threw a fit as it was completely unfit for purpose and got a grovelling apology and massive discount- but no replacement as they'd not got anything more suitable. In the end we stayed in a campsite right on the beach so didn't need the load lugging capability but didn't see the funny side for a long time afterwards.


It had a minor fire on the way to the beach too, but that's a different story...

littlebasher

3,793 posts

173 months

Wednesday 27th July 2011
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Reminds me of the company hire car policy, there's two classes 1.4 and less or 1.6 +

Although I was entitled and billed for the 1.6+ class, the number of times they tried dropping off a Ka or Matiz for a 500 mile round trip was stupid. Sneaky fckers even used to leave it till 10pm to drop it off and shove the keys through the letterbox

walm

10,610 posts

204 months

Wednesday 27th July 2011
quotequote all
In my case, we needed an estate LFL with an A4 and got an S-Type JAAAAAAg.

As for what we all did before claims management?
We took whatever snotter the garage fixing our P&J had as a replacement while they fixed it.
- Cheap.
- Encouraged the garage to be quick.
- Less fraud.
- Cheaper insurance for the whole country.
- Less insurance fraud.

This is one area where I think we have made HUGE leaps backwards.

blearyeyedboy

6,362 posts

181 months

Wednesday 27th July 2011
quotequote all
walm said:
In my case, we needed an estate LFL with an A4 and got an S-Type JAAAAAAg.

As for what we all did before claims management?
We took whatever snotter the garage fixing our P&J had as a replacement while they fixed it.
- Cheap.
- Encouraged the garage to be quick.
- Less fraud.
- Cheaper insurance for the whole country.
- Less insurance fraud.

This is one area where I think we have made HUGE leaps backwards.
+1. My mum I mentioned above had a £800 barge replaced with a new top of the range Mondeo estate with leather/all the toys you could shake a stick at. Ridiculous, hire probably cost more than paying my mum for a new (old) barge.

Edited by blearyeyedboy on Wednesday 27th July 18:36

Aviz

1,669 posts

171 months

Wednesday 27th July 2011
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My dads rx300 had a tow bar, they dropped off a corsa. He laughed as he uses his trailer almost daily. They went away, and said they had bought a brand new shogun for him. It arrived with delivery miles, and the bill to the insurance company was over 350 per day ! Ridiculous, but he needs a tow bar!

Parts delays meant it cost over 12000 to fix a car worth about 4k!! They had already done too much work before they Realised that It needed a new steering wheel, from Japan, with huge delays!



Edited by Aviz on Wednesday 27th July 18:18

Baz Tench

5,648 posts

192 months

Thursday 28th July 2011
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Vron said:
I hired an E Class or 'equivalent' from Avis and they turned up in a Nissan note 'cos it was all they had that was automatic like the E Class'. I refused to let them leave it on my drive.
Shocking!! I mean, what would the neighbours think!? rolleyes

RobCrezz

7,892 posts

210 months

Thursday 28th July 2011
quotequote all
blambert said:
Dun dun dunnnnnn.

Mondeo 2.0 Petrol

Why is it so fking huge! And has no redeeming features in any way whatsoever. But could've been worse.
Really? I thought the Mondeo is actually a pretty good drive.

Chris71

21,536 posts

244 months

Thursday 28th July 2011
quotequote all
Desperately hoped we'd get 'like for like' when the TVR conked out in Spain, but we got a Peugeot 207. This seemed most unfair until, a couple of hundred miles later, the engine gave up on that one too. Maybe there was a connection...

Hudson

1,857 posts

189 months

Thursday 28th July 2011
quotequote all
GF's audi packed up, while it was in the garage they turned up with a basic spec mk1 ford KA.

i laughed. a lot.

KrazyIvan

4,341 posts

177 months

Thursday 28th July 2011
quotequote all
Chris71 said:
Desperately hoped we'd get 'like for like' when the TVR conked out in Spain, but we got a Peugeot 207. This seemed most unfair until, a couple of hundred miles later, the engine gave up on that one too. Maybe there was a connection...
Maybe you should have asked for a change of shoes, as it seems yours are a little heavy biggrin

The guy my wife hit, had a 5 year old Octavia 2.0d, he was given a golf 2.0d, and said it wasn’t like for like and demanded a bigger car, a day later he got a brand new (as in just delivered to the hire car company) Audi A6 3.0tdi s-line with leather, sat nav the works, he was as happy as punch and kept sending his Octavia back because he "wasn’t happy with the repair" (which was broken number plate and dent in the bonnet) he had the Audi 9 weeks (they eventually just replaced the bonnet). I was concerned about my wife being hit with the cost of the hire car (as it really wasn’t like for like) so rang and spoke to her insurance company, they spoke to his, explaining that they would not being paying for the whole cost of the hire car as it was not in the same class as his car. I am not sure what happened after this, but a few weeks after he got his car back he turned up on my doorstep (he only lives up the road from us) demanding that I pay the outstanding amount of £2K that the hire car company were now chasing him for, It turned out that his insurance company were not aware he had sent the Golf back, and as such were not happy with the invoice they got for his replacement.

MGJohn

10,203 posts

185 months

Thursday 28th July 2011
quotequote all
Robbo101 said:
^^^ alternatively & on the proviso that this is being run through a Credit Hire Company or similar, you can always pay out the £75+ per day that such a car will cost from your own pocket & then reclaim it yourself as an Uninsured loss ?

Having been involved in the Insurance Industry for longer than I care to remember, I often wonder what Claimants did for alternative transportion prior to Credit Hire..........& then I remember. They either used public transport or made do with the most bog standard (read cheapest) hire car they could get there hands on.
They managed and as a result, Insurance premiums were more reasonable and unlike in recent years, actually went DOWN come renewal if there was not a claim on the policy during the past twelve months. Loyalty ( what's that Dad? ) was rewarded too. The now thriving Whip-Lash Claim Industry was not even an unfertlised ovum in its mother's ovaries then either. Unheard of in fact, unlike today.

... I also worked in the Claims department of the then largest UK Motor Insurers back in the 60s.

So many changes in the meantime not all for the better by a long way. Most of them mean we pay MORE!
..

3000GT ANT

347 posts

158 months

Thursday 28th July 2011
quotequote all
walm said:
In my case, we needed an estate LFL with an A4 and got an S-Type JAAAAAAg.

As for what we all did before claims management?
We took whatever snotter the garage fixing our P&J had as a replacement while they fixed it.
- Cheap.
- Encouraged the garage to be quick.
- Less fraud.
- Cheaper insurance for the whole country.
- Less insurance fraud.

This is one area where I think we have made HUGE leaps backwards.
100% this, i see a bit of snoberrish going on here! who really gives a sh*t what car they get, as long it works and it is legal does it really matter!!

SWH

1,261 posts

204 months

Thursday 28th July 2011
quotequote all
When the GTV was t-boned back in 2005 (6wks after getting it) while parked, we had like for like and had the option of a diesel Mondeo that afternoon, or if we could wait for the next day a Subaru WRX Estate, or a Saab 9-3 Convertible Turbo...

Being summer, and the GTV being the second (sort of) car, we waited and had the Saab for about 5wks in all, direct hire from Guy Salmon it would appear, the chap drove it down from London (we were in Devon at the time) at some daft speed and spent ages telling me about how quick it was while removing his laser detector thingys stuck in the front and rear windows.... nice, I made sure we both signed each of the damage areas on the handover form.

All good fun, but hardly necessary; of course given the option, you don't say, "No, I'd rather not add 50p to every premium your company issues for the next year to cover my (ab)use of the hire vehicle, I'll take the snotter."

Fair enough if you have a family estate, you should be able to have the option of having something equivalent; many other justifications as well of course, especially when you're not at fault/have paid a massive premium.

But, as others have said, doesn't help put off a fraudster or two really does it.