Does anyone know anything about Masternaut?

Does anyone know anything about Masternaut?

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Discussion

GC8

19,910 posts

192 months

Wednesday 14th March 2012
quotequote all
Did anything come of your exceeding 60mph?

Cock Womble 7

Original Poster:

29,908 posts

232 months

Wednesday 14th March 2012
quotequote all
GC8 said:
Did anything come of your exceeding 60mph?
Nope. It was at most 62mph and apparently not cause for concern.

off_again

12,471 posts

236 months

Wednesday 14th March 2012
quotequote all
Slightly different situation with Masternaut - company the wife works for has it on their vans. Anyway, Police call up one day and report that one of the vans has been involved in a hit-and-run and hence they will be around to question the owner / driver about the incident.

Anyway, quick call to Masternaut to dig out the data and they were able to prove that the van was 80 miles away parked on a drive of one of the engineers. Basically a cloned plate used by some muppet was the culpret and hence another offence to be added to the list.

Dealt with and resolved quickly. But yes, its a bit like Big Brother. When it works for you its great, but whats to say that it knows when you are belting down the A11 at 100MPH behind an ambulance taking your seriously ill wife to hospital - a genuine case of life and death and any magistrate will struggle to prosecute on that one!

XDA

2,147 posts

187 months

Wednesday 14th March 2012
quotequote all
This is the thing with trackers, they can be great for proving your innocence but can equally drop you right in it if you've been "naughty".

While I dislike having a GPS tracker flitted, it does give me piece of mind if someone does report me for something that hasn't happened.

It's also good for having a record of my speed, which is very useful when BiB use the "I had to do 110mph to catch up with you" line. wink

FunBusMk2

17,911 posts

220 months

Wednesday 14th March 2012
quotequote all
Panda76 said:
One of the biggest problems firms can tend to suffer from is people in the office that are just that,office.
They have no idea how the job works outside the office,they have no idea about driving hours and rest hours.
They have no idea of the top speed with limiters of a truck so take allegations of trucker doing 70 mph and almost crashed into me seriously.They have technology in front of them that can either confirm or dismiss these stupid allegations.
These are the people you can often end up arguing with and no matter how wrong they are they will never accept it.Anyone who does know what they are talking about in the office (ex drivers who might have come off the road and being doing the job in that firm for twenty years or more) get pushed out by the majority who sadly are once again the people who have no clue doing a circle the wagons exercise.
What do you do in the transport industry to make you say this? Genuinely interested in where you've come across this.

Edited to remove the phrase "What a load of bks" which was unfair!

Edited by FunBusMk2 on Wednesday 14th March 16:03

GC8

19,910 posts

192 months

Wednesday 14th March 2012
quotequote all
What a typical PH post.

FunBusMk2

17,911 posts

220 months

Wednesday 14th March 2012
quotequote all
I'm interested to know as in 10 years I've never worked with office staff who don't understand at least the basic rules of what drivers have to do and abide by - its pretty poor if an operation has people who don't understand in my opinion.

Perhaps using the bks word was uncalled for though.

GC8

19,910 posts

192 months

Wednesday 14th March 2012
quotequote all
I would suppose that it was his personal experience, and that he is pissed off as a result.

Remember too that from CW7s initial post, it did look as though this fellows experience was being duplicated (talk of 'exceeding 60mph' somewhere during the day appearing to be used to support the complaint unjustly).

FunBusMk2

17,911 posts

220 months

Wednesday 14th March 2012
quotequote all
It was poor form for CW's management not to analyse the tracker data and then discuss it with him. Hauling him in, giving him a hard time and then doing it was out of order if you ask me.

Cock Womble 7

Original Poster:

29,908 posts

232 months

Wednesday 14th March 2012
quotequote all
FunBusMk2 said:
It was poor form for CW's management not to analyse the tracker data and then discuss it with him. Hauling him in, giving him a hard time and then doing it was out of order if you ask me.
Quite possibly, but that's pretty much the way things are done "around here".

Guilty until proven innocent.

10 Pence Short

32,880 posts

219 months

Wednesday 14th March 2012
quotequote all
Playing devil's advocate, if your driving had nothing wrong with it through those roadworks, what prompted someone, you'd assume totally unconnected to you, to spend their time post-journey ringing your employer and making accusations?

As I said, just playing devil's advocate. If I were you, I'd get something in writing from the powers that be that exonerates you entirely, otherwise they may use it against you later.

PhilboSE

4,472 posts

228 months

Wednesday 14th March 2012
quotequote all
Cock Womble 7 said:
...have made them think I was doing 60mph. I wasn't. I can't.
Cock Womble 7 said:
Apparently, a report shows that I did exceed 60mph at some point that day. It happens.
I hope you're more prepared with your statements other than the above if they take it any further...

Panda76

2,578 posts

152 months

Wednesday 14th March 2012
quotequote all
FunBusMk2 said:
Panda76 said:
One of the biggest problems firms can tend to suffer from is people in the office that are just that,office.
They have no idea how the job works outside the office,they have no idea about driving hours and rest hours.
They have no idea of the top speed with limiters of a truck so take allegations of trucker doing 70 mph and almost crashed into me seriously.They have technology in front of them that can either confirm or dismiss these stupid allegations.
These are the people you can often end up arguing with and no matter how wrong they are they will never accept it.Anyone who does know what they are talking about in the office (ex drivers who might have come off the road and being doing the job in that firm for twenty years or more) get pushed out by the majority who sadly are once again the people who have no clue doing a circle the wagons exercise.
What do you do in the transport industry to make you say this? Genuinely interested in where you've come across this.

Edited to remove the phrase "What a load of bks" which was unfair!

Edited by FunBusMk2 on Wednesday 14th March 16:03
I've worked within a big logistics company now for around 10 years.We have 2 people in our office qualified to drive any of the equipment in the yard.We no longer have a transport manager but instead transport clerks,lots of them all trying to out do each other.We have people in the office trying to tell drivers it's ok to drive around in the yard with no card in which is incorrect.We have people in the office trying to tell drivers as long as they have no trailer on in the yard it does not count towards their driving time which is incorrect.We have planners forgetting to work in WTD breaks and any break at all into jobs which causes problems.It's been like that since I have been there and longer than that.
The only people in the office who actually know what they are talking about is the 2 ex drivers that are now in the office.
I could go on but I won't,it gets boring.
You are correct mind it's an unfair generalization of your average transport office.


10 Pence Short

32,880 posts

219 months

Wednesday 14th March 2012
quotequote all
None of the issues you've highlighted sound like problems related to staff not being truck drivers. They sound more like training and issues within the department.

Panda76

2,578 posts

152 months

Wednesday 14th March 2012
quotequote all
Any HGV driver who knows what keeps him legal wouldn't be telling other drivers it's ok to drive around the yard with no card etc.
I don't agree with people that have never done the driving part of the job at all to be sat behind a counter arguing over driving hours or anything else like that.Especially when it's quite clear they don't know what they are talking about.

You are correct it's the training.
They do get trained by a trainer in the office who holds the CPC but he also doesn't interpret the regulations correctly and ends up talking a load of crap too.
When one person doing the training is giving out incorrect information then........


10 Pence Short

32,880 posts

219 months

Wednesday 14th March 2012
quotequote all
You seem to be saying you have to be an HGV driver to interpret and relay some pretty basic directives. I'd argue that's not the case.

Yes, it sounds like the attitude to training is poor, but in the position of sorting it out, my first thought wouldn't be "we need to get some HGV drivers in here full time to get us organised". You may choose to use the experience and expertise of the drivers to help train the admin staff, though.

Captain Muppet

8,540 posts

267 months

Wednesday 14th March 2012
quotequote all
off_again said:
... but whats to say that it knows when you are belting down the A11 at 100MPH behind an ambulance taking your seriously ill wife to hospital - a genuine case of life and death and any magistrate will struggle to prosecute on that one!
Is it OK to do 100mph behind an emergency vehicle if there is no one in your vehicle who has a life threatening condition?
Either ride in the ambulance or follow it at a legal speed.

Panda76

2,578 posts

152 months

Wednesday 14th March 2012
quotequote all
I'm more rather than bringing in new people who have to learn the job and maybe in 6 months time have the audacity to tell you they know everything about the job (driving the desk lol) utilizing the experience thats already working for the company.Knows the people at the depots,is on first name terms and friendly terms with the majority of depot managers.
It seems to be not the case now of having drivers move on into the office side and does appear to me and a lot of others that new people are brought in because the already established managers,clerks or whatever they want to be called don't want anyone in the office that has more experience with the job than them.

It's the same with the planners.We have had drivers move into that dept and not spent a long time there after being hounded out for attempting to go against the flow and actually do some decent planning and time management.

It's not the kind of place you can realistically move on in anymore.It's not the company as a whole,just that particular contract,at this particular time.

Edited by Panda76 on Wednesday 14th March 17:14

FunBusMk2

17,911 posts

220 months

Wednesday 14th March 2012
quotequote all
Panda76 said:
We no longer have a transport manager
Well, that's says it all. Do the bosses know how serious the implications of no transport manager are?

Sorry for coming across like a tt earlier, having never worked in a transport department like you describe I was keen to know if places like that existed!

Panda76

2,578 posts

152 months

Wednesday 14th March 2012
quotequote all
FunBusMk2 said:
Panda76 said:
We no longer have a transport manager
Well, that's says it all. Do the bosses know how serious the implications of no transport manager are?

Sorry for coming across like a tt earlier, having never worked in a transport department like you describe I was keen to know if places like that existed!
No problem.They do exist lol..

The chain of management runs like this.

Transport clerks (who are now called shift managers at their request).
Manager of the transport clerks who also oversee general admin who reports to
The overall manager of our site who spends lots of time reporting to
The managers of the manager who report to
The directors....
Makes me laugh rattling through it.Modern logistics I think they call it.

Yes it does seem a strange set up having no overall transport manager as such but rather a chain of managers/clerks.First time I have worked with this kind of set up,I still couldn't tell you who manages fleet.I think we do LOL...They are reliant on us noting down service wks and MOT dates every time a trailer is picked up,not jst checking it's within date but noting it down for office use.