Trying to stop Admiral renewal

[DonnyMac]

sleep envy said:

DonnyMac said:

littleredrooster said:

sleep envy said:

Had this with them last week, it's an automated process. Just speak to your bank instructing them to delete their details from your account.

Read the small print - I think you'll find that you originally agreed to a Continuous DD Authority for them to extract money, which the bank must honour. The only people that can cancel it is the insurance company. You must first instruct the insurance, not the bank.

This is wrong. DD can be cancelled at any time by the payer, more importantly you could get every penny paid (ever) by DD back very easily if you so wished.

Interesting

>calculatesmortgagepayementsoverthelast14years<

Indeed, I couldn't believe it myself when our DD supplier told me stories of the very same thing + other high value payments being reclaimed after several years, usually with the customer emigrating shortly after.

'I cancelled the DD by telephone the next day, my partner has always paid the mortgage, I didn't realise the money kept being taken, please give it back under the Direct Debit Guarantee' pow, money hits the bank, fraudster hits Vegas.

[V6Paul]

MarioKart said:

Yep, just cancel the direct debit.

Half the time its not DD though, its a card payment which is very different.

[c123]

No help to the OP but my renewal is due next month. The thing is, last year I paid with a card which expired a few of months ago so no auto-renewal for me.

It was the same story last year, although I had to ring up and give them my new card details because they were cheaper than anyone else.

Even if can't find anything cheaper and I have to go with Admiral again for 2013-2014 they still won't get an auto-renewal next year as my card is due to expire again in the autumn!

Seems the forced sale of RBS branches and the collapse of the Santander deal does have some up sides!

[LukeDM]

I guess this is why the are so cheap! I find they are really good with emails, I have cancelled and changed cars though email always with a confirmation.

[anonymous-user]

anonymous said:

[redacted]

Look on the bright even though you were 'forgetful' they kindly kept you insured and could have saved you a whole lot of mither in doing so

[anonymous-user]

anonymous said:

[redacted]

I got mine by email this year, about a month before renewal - no paper letters anymore. Checked your spam folder?

[Blayney]

When I cancelled my renewal I got through to the Swansea call centre, I think. Which felt a bit silly as it would have been quicker to walk across the road and speak in person than go through the automated process. They tried to convince me to stay but I'd already taken out a new policy.

[Paul O]

ZOLLAR said:

If you're talking to someone from Bangalore you're in the customer service department.

An interesting take on the Customer Services department.

[KM666]

I found the number to opt out of autorenew on their website. Paul Whitehouse gave me a much better quote.

[ChasW]

I have a multicar policy with them and it runs like clockwork. I get a reminder of renewal well in advance which gives me time to check the prices and see alternative quotes and then make my mind up. With other insurers that auto renew, annual travel for example, I send a cancellation notice by email as soon as I have taken the policy so I am covered against them taking the money a year later. I am more likely to forget these as it's relative small amounts.

[TheAngryDog]

My car insurance has been the same date for the last 15 years. I've never relied on the renewal letters, I just remember when my insurance is due. I thought everyone did this?

[Dracoro]

TheAngryDog said:

My car insurance has been the same date for the last 15 years. I've never relied on the renewal letters, I just remember when my insurance is due. I thought everyone did this?

Personally I have a calendar entry on my phone/computer that alerts me at the same time (same for MOT, house insurance etc.) of the year.

Yes, it's good if an insurer alerts you before hand, however that's not an excuse to not be organised. Many people seem to think this is someone else's responsibility to keep on top of these things........

[Piersman2]

TheAngryDog said:

My car insurance has been the same date for the last 15 years. I've never relied on the renewal letters, I just remember when my insurance is due. I thought everyone did this?

Might work if you only have 1 car, at one time I had 7 vehicles to insure. Not so easy then!

Only got three now so not so bad although it's a 'rough' idea of when it's due rather than a specific date.

[Dracoro]

anonymous said:

[redacted]

My comment was a more general one, not aimed at you.