DVLA V5 possible fraud, advise required

DVLA V5 possible fraud, advise required

Author
Discussion

B'stard Child

28,529 posts

248 months

Friday 22nd January 2021
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5554ndhu said:
Nope! dvla will have to investigate what I say is true and only then return the logbook back to me.

In the mean time someone could potentially get points and fines plus my car is not technically insured as I'm not the registered keeper anymore.

Dvla said park the car elsewhere until we resolve it. So for up to 8 weeks I'm expected to park my car elsewhere, the police also advised the same.
Jesus!!!!!!!

The Mad Monk

10,493 posts

119 months

Friday 22nd January 2021
quotequote all
5554ndhu said:
Hi guys

First post, I've been lurking for years but usually just have a look at specific threads.

I had a strange thing happen to me and wanted to know if anybody has had this experience.

I had 2 dodgy guys of a certain type view my car on the 23rd December which I had up for sale, they looked at the logbook in front of me and at no time did they have the logbook without me being present. they made a silly offer which i refused and they went away. thinking back they were more interested in seeing the documents than the car!

Fast forward to this morning 15th Jan and DVLA send an acknowledgement that I am no longer the legal keeper of the vehicle and my road tax is cancelled etc.

I called up DVLA and they have said someone on the 25th December had transferred ownership online using the document reference number. They must of memorised the document reference number or something as they didn't have any phones out to take photos. Also only I've got access to my V5 and only took it out that day to show the potential buyer.

Is this potentially a scam to gain the logbook and clone another vehicle or take out logbook loans?

DVLA have frozen the logbook whilst they investigate but in the mean time my cars got no road tax and technically my insurance is void as I am no longer the registered keeper!!

Sorry mods if this is in the wrong forum section!
Why is your insurance void?

5554ndhu

Original Poster:

11 posts

41 months

Saturday 23rd January 2021
quotequote all
as i'm not the registered keeper. DVLA told me that!

Still wondering if its true that audi cannot sync a key to the car without the car being present.

imagineifyeswill

1,227 posts

168 months

Saturday 23rd January 2021
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Yes your ok there, they have to have the car there to programme a key.

stevemcs

8,726 posts

95 months

Saturday 23rd January 2021
quotequote all
5554ndhu said:
as i'm not the registered keeper. DVLA told me that!

Still wondering if its true that audi cannot sync a key to the car without the car being present.
What does your insurance company say ? i'd take there word over the useless DVLA

Sheepshanks

33,100 posts

121 months

Saturday 23rd January 2021
quotequote all
stevemcs said:
5554ndhu said:
as i'm not the registered keeper. DVLA told me that!

Still wondering if its true that audi cannot sync a key to the car without the car being present.
What does your insurance company say ? i'd take there word over the useless DVLA
I'd be nervous of telling them. You never know with insurance companies - they might freak out and cancel the policy, then the OP would be stuffed.

At the moment if anything did happen you can say it's just a DVLA admin issue.

stevemcs

8,726 posts

95 months

Saturday 23rd January 2021
quotequote all
Sheepshanks said:
I'd be nervous of telling them. You never know with insurance companies - they might freak out and cancel the policy, then the OP would be stuffed.

At the moment if anything did happen you can say it's just a DVLA admin issue.
True, but if its stolen and cloned and they find out you knew someone had already cloned the V5 /

DaveE87

1,144 posts

137 months

Saturday 23rd January 2021
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Speak to your insurance company and explain what's happened. As others have said speak to your local MP too. If I was you I'd be making an official complaint about the police doing sweet fa, and explain that if they can't offer further assistance you'll be forced to speak to the media. Sounds like you've been dealt a st sandwich, hope you can sort it out ASAP.

Terminator X

15,232 posts

206 months

Saturday 23rd January 2021
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5554ndhu said:
Hi Guys

Just bumping this up incase someone has experenced this.

DVLA are saying 6-8 weeks with no more info.

Police said its 'intel' and for me to keep an eye on the car and if I can catch them in the act they will have a better chance at catching them when I call.

They won't be chasing the 'new person' named on the logbook as they don't see it as fraud. I've asked to put a marker on the car (i don't mind if i get stopped daily) but they refuse to do so unless it gets stolen. surely if cloned another car with the same plates is driving around and can easily be identified by ANPR?

Audi said if somebody comes into the dealership with the v5 they won't be able to program the keys without the car. Does anybody have any knowledge if that is true or not?

I just worry i'll wake up in the morning and have no car! Police and DVLA are not helping at all.
Lol no wonder this sort of thing never stops, not even "having a word with them" by the rozzers.

TX.

Sir Bagalot

6,532 posts

183 months

Saturday 23rd January 2021
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Quite easy to do, and you don't even need sight of the V5.

The DVLA's IT system isn't that good, it's a government IT system so is designed and run and consultants/contracters looking after their own employment needs.

There is a certain 1x1 out there that was removed fraudulently from it's real owners vehicle. It then appeared registered to another car. The genuine owner is currently in discussions with DVLA to obtain his plate back

bazjaq

2 posts

37 months

Sunday 16th May 2021
quotequote all
5554ndhu said:
Hi guys

First post, I've been lurking for years but usually just have a look at specific threads.

I had a strange thing happen to me and wanted to know if anybody has had this experience.

I had 2 dodgy guys of a certain type view my car on the 23rd December which I had up for sale, they looked at the logbook in front of me and at no time did they have the logbook without me being present. they made a silly offer which i refused and they went away. thinking back they were more interested in seeing the documents than the car!

Fast forward to this morning 15th Jan and DVLA send an acknowledgement that I am no longer the legal keeper of the vehicle and my road tax is cancelled etc.

I called up DVLA and they have said someone on the 25th December had transferred ownership online using the document reference number. They must of memorised the document reference number or something as they didn't have any phones out to take photos. Also only I've got access to my V5 and only took it out that day to show the potential buyer.

Is this potentially a scam to gain the logbook and clone another vehicle or take out logbook loans?

DVLA have frozen the logbook whilst they investigate but in the mean time my cars got no road tax and technically my insurance is void as I am no longer the registered keeper!!

Sorry mods if this is in the wrong forum section!
Hi, I would like to know how your problem panned out. Same thing has just happened to me, reported to DVLA! Their investigation team will contact me in about 6 weeks. Reported to Action Fraud and they will get back to me within the next 28 days.
Meanwhile I have put my vehicle into storage well away from my home in case the crooks try to steal it.

5554ndhu

Original Poster:

11 posts

41 months

Monday 17th May 2021
quotequote all
Hi,

I parked my car away until it was settled. Dvla issued a new logbook and removed them as an owner once I proved the car was mine. I had to send photos of the car and vin number on the chassis, they also ask the "new owner" to do the same but obviously they wouldn't be able to provide that information. I then took the car to audi and paid to have the keys reprogrammed for reassurance. I used a steering lock for a few months but recently stopped using it.

Also your car won't be taxed or insured as your not the legal owner!

Hope that helps.

What happened? Did they come to view the car and took a note of your reference number?

bazjaq

2 posts

37 months

Monday 17th May 2021
quotequote all
Thanks for the quick reply!

Yes it was a similar. If I'm ever in that situation again the V5 will never be out of my sight for a second.

How long did it take till you got a new V5? Did you tell your insurance Co? I reported online it to 'Action Fraud' do you think I should also report it at the police station?

Its very frustrating not being able to speak to DVLA or Action Fraud by telephone, they are working at lower manning levels because of covid so contact is by the internet only.

SS2.

14,486 posts

240 months

Monday 17th May 2021
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5554ndhu said:
Also your car won't be taxed or insured as your not the legal owner!
You remained the owner of the vehicle throughout, irrespective what a DVLA drone might have told you.

Front and centre, in bold type on the V5 - 'this document is not proof of ownership'.

vaud

50,837 posts

157 months

Monday 17th May 2021
quotequote all
Sir Bagalot said:
The DVLA's IT system isn't that good, it's a government IT system so is designed and run and consultants/contracters looking after their own employment needs.
It's been insourced since 2015.

SS2.

14,486 posts

240 months

Monday 17th May 2021
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anonymous said:
[redacted]
I didn't mention tax.

Hazuki

419 posts

140 months

Monday 17th May 2021
quotequote all
SS2. said:
5554ndhu said:
Also your car won't be taxed or insured as your not the legal owner!
You remained the owner of the vehicle throughout, irrespective what a DVLA drone might have told you.

Front and centre, in bold type on the V5 - 'this document is not proof of ownership'.
When the V5 was reissued to the 'new owner', any remaining tax would have been refunded meaning the car would have been untaxed, and you couldn't tax the vehicle as you don't have a V5... I think that's what OP meant.

AngeW

3 posts

29 months

Tuesday 4th January 2022
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Hey there,

Just wanted to follow up and say same thing happened to me in 2017. DVLA issued new log book to fraudsters on 31 July 2017. They used it to get license plates for a car same make and model as mine and then used it in robberies. 5 years on and I still don't have a response from DVLA despite 20-some phone calls over the years. It keeps being referred by no one has an answer and I'm not able to sell my own vehicle.

Can I ask who you spoke to to get this sorted? I only have a number for the normal contact centre and that's usually busy/no answer and when I do get through, there is no one who can deal with these issues.

Thanks in advance!
A

vaud

50,837 posts

157 months

Tuesday 4th January 2022
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Try your local MP?

AngeW

3 posts

29 months

Tuesday 4th January 2022
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Useless i'm afraid. Would love to hear from original poster what process they followed and who they spoke to at DVLA