Ask a car salesman anything...anything at all.

[HTP99]

JimmyConwayNW said:

Why when you sell a car is the next enquiry that comes in for that car?
How do the public know?

It's similar to it being dead so you decided on a showroom or forecourt shuffle and without fail, halfway through it gets busy!

[HTP99]

Butter Face said:

4941cc said:

bhstewie said:

Bloke alone, hands in pockets - classic "just lookers"

Mrs sat in the car outside looking surly

Yeahh love those; wife in the car (usually fat and in a Citroen or Vauxhall), guy comes in, you ask if you can help, he says no and then immediately asks "whats my car worth?".

Edited by HTP99 on Saturday 13th January 11:00

[juggsy]

Question- now that surcharges for credit card payments are banned from today, will you be accepting full payment on a credit card where traditionally people have paid on debit card for deposits or settling the bill?

[HTP99]

juggsy said:

Question- now that surcharges for credit card payments are banned from today, will you be accepting full payment on a credit card where traditionally people have paid on debit card for deposits or settling the bill?

We have always taken up to £1000 with no charge and charged 2% over and above that figure, I guess now, we will just refuse to take credit cards; we haven't had any communication about it though.

I know it was coming into force soon, I didn't realise it was today though.

Very short sighted legislation as I should imagine, many businesses who take credit cards as a form of payment regularly with a charge, will increase their charges across the board.

Funny though as I did road tax for a customer today and the DVLA website was still showing a £2.50 credit card surcharge.

[bitchstewie]

4941cc said:

Yet a similar number of people get annoyed by being "jumped on" by every member of staff within 15 ft when they just want to be left alone and have a quiet browse.

A bloke on his own is often the least likely to be made contact with as they are very rarely buyers there and then. If they require assistance, they're also usually the first to make active contact.

Different brands and dealer groups have different policies on this, but generally there should be at least one attempt to make contact made within three minutes, if the customer hasn't initiated it within two.

Bloke alone, hands in pockets - classic "just lookers"

You've pretty much just described me

I certainly don't want jumping on but I was genuinely surprised not to get so much as a "hello" from anyone in three separate dealerships.

Like I said, I've had some great experiences too so it was nothing more than an observation of what happened on that day in those specific locations.

[loskie]

Osinjak said:

loskie said:

There are a few typos in that add which always portrays a poor image to me.

As do people who misspell ad!

Furry muff

But I am not a supposed prestige car dealer or their ad agency!

[Dan W.]

juggsy said:

Question- now that surcharges for credit card payments are banned from today, will you be accepting full payment on a credit card where traditionally people have paid on debit card for deposits or settling the bill?

we are not allowed to pass on card charges doesn't mean we will accept people paying the balance on cards.

We always take £100 deposit on a card, and ask for balance payment by transfer, never had an issue so this hopefully wont affect us

[Butter Face]

We stopped taking balances from cards in April last year. £500 max on any transaction.

[Red 4]

What is the general mark-up on parts ?

i.e. how much do you make on top of the supplier price ?

[paulst78]

Just after some car buying advice, got about £6000 to spend, need family car big boot, thinking maybe Mazda 6 estate/honda accord estate, any other suggestions and what sort of age milage should I expect
Cheers Paul

[Butter Face]

paulst78 said:

Just after some car buying advice, got about £6000 to spend, need family car big boot, thinking maybe Mazda 6 estate/honda accord estate, any other suggestions and what sort of age milage should I expect
Cheers Paul

40k miles Laguna Estate GT Line - https://www.autotrader.co.uk/classified/advert/201...

Low mileage, cheap to run, cheap to tax, loads of room inside and nice spec.

Edit: Many cheaper ones on autotrader also.

Edited by Butter Face on Saturday 13th January 12:52

[juggsy]

HTP99 said:

We have always taken up to £1000 with no charge and charged 2% over and above that figure, I guess now, we will just refuse to take credit cards; we haven't had any communication about it though.

I know it was coming into force soon, I didn't realise it was today though.

Very short sighted legislation as I should imagine, many businesses who take credit cards as a form of payment regularly with a charge, will increase their charges across the board.

Funny though as I did road tax for a customer today and the DVLA website was still showing a £2.50 credit card surcharge.

Cheers for the reply, yeah I guess it makes sense that you simply stop accepting credit cards. Bought a car recently and it was a similar deal, £3k on credit card, rest was transfer or debit. Only reason I put an amount on the credit card was for the cash back!

Here’s the article I read on it if interested http://www.bbc.co.uk/news/business-42639408

[paulst78]

To be honest I hadn't thought about Renault, had a couple of friends who had nothing but problems with theirs, is there any timing belt issues with them, don't tend to buy private and stick to garage purchases

[Butter Face]

paulst78 said:

To be honest I hadn't thought about Renault, had a couple of friends who had nothing but problems with theirs, is there any timing belt issues with them, don't tend to buy private and stick to garage purchases

6 year cambelt interval with the 1.5 dci engine, the 2.0 is chain driven.

Older Renaults have problems, from the Laguna 3 onwards reliability is much much improved.

[Gerradi]

Really...DPF is still an issue as is the steering rack...also don't even think about using a trailer /caravan with one of these...same engine in the nissans

[HTP99]

Gerradi said:

Really...DPF is still an issue as is the steering rack...also don't even think about using a trailer /caravan with one of these...same engine in the nissans

Renault don't have DPF issues, apart from the 1.9 in the early days of DPF's.

[4941cc]

juggsy said:

Question- now that surcharges for credit card payments are banned from today, will you be accepting full payment on a credit card where traditionally people have paid on debit card for deposits or settling the bill?

Credit card for £1,000 deposit, everything else debit card or bank transfer.

We can take credit cards for balances at no additional fee. Provided there's enough retained margin in the deal to cover it, so that's a discount you won't be getting - however you choose to pay, as we're not allowed to discriminate...

[steve-5snwi]

paulst78 said:

To be honest I hadn't thought about Renault, had a couple of friends who had nothing but problems with theirs, is there any timing belt issues with them, don't tend to buy private and stick to garage purchases

I'm looking for a cheap estate at the minute or even soft roader, but although it seems like a very dull option i've started to search for Toyota Avensis's

[JimmyConwayNW]

HTP99 said:

It's similar to it being dead so you decided on a showroom or forecourt shuffle and without fail, halfway through it gets busy!

Or eat lunch

[juggsy]

4941cc said:

Credit card for £1,000 deposit, everything else debit card or bank transfer.

We can take credit cards for balances at no additional fee. Provided there's enough retained margin in the deal to cover it, so that's a discount you won't be getting - however you choose to pay, as we're not allowed to discriminate...

Sounds like I was lucky getting £3k on the CC, rest debit when settling a balance recently !