Insurance woes... and rant!

Insurance woes... and rant!

Author
Discussion

rash_decision

1,387 posts

179 months

Friday 25th March 2011
quotequote all
R1 Loon said:
How do you propose that an insurer challenges the whiplash claims? There will be a full medical report supporting the claim and no doctor will go against it.

To run a claim to court (win or lose) will cost in excess of £5000 in fees, these fees are rarely if ever awarded to the insurer even on winning and they still end up paying the compensation and the other sides costs if they lose.

Effectively arguing the toss simply costs more. This is where the legal profession and spurious claimants have all of us over a barrel.
They could easily reduce what they pay out. If the insurance companies stuck together on it, it would work. I don't know for sure, but there's a minimum payout mentioned of £1700. Reduce this ammount?? Have more detailed medicals?? Higher penalties for dishonest claimants to discourage others from committing insurance fraud?? It seems to me like the whiplash claims total more than the damage payouts!?

More detailed inspections of damage to cars, and more detail on prices charged at repairers, who are obviously overcharging insurance companies, which again, could ammount to insurance fraud??

They don't do themselves any favours in not sending their own assesors out to view cars. They mostly rely on repairers quotes, who are whacking on a huge chunk of money!!

If they are losing that much money, why are they not doing anything about it other than charging Joe Bloggs more!!??

Noger

7,117 posts

251 months

Friday 25th March 2011
quotequote all
Be a good chap and take out the nasty bits. Agents don't set prices.

eldar

21,872 posts

198 months

Friday 25th March 2011
quotequote all
ZOLLAR said:
Unfortunately at the moment many of the reasons for increases in cost at the moment are beyond insurers control.
Like selling accident victims names to no-win-no-fee lawyers who claim for the whiplash for the driver and 5 passengers?

greendiff

244 posts

180 months

Friday 25th March 2011
quotequote all
Mine halved to £145 yesterdaydriving

ZOLLAR

19,908 posts

175 months

Friday 25th March 2011
quotequote all
eldar said:
ZOLLAR said:
Unfortunately at the moment many of the reasons for increases in cost at the moment are beyond insurers control.
Like selling accident victims names to no-win-no-fee lawyers who claim for the whiplash for the driver and 5 passengers?
If insurers don't do it somebody else will, so its better to make money out of it which can be put back into the business.
The problem is accident management companies and No win no fee etc, if they didn't exist there wouldn't be such hyperbolic claims and insurers wouldn't sell details to no win no fee lawyers, at least by doing it we control some of the information.

eldar

21,872 posts

198 months

Friday 25th March 2011
quotequote all
ZOLLAR said:
If insurers don't do it somebody else will, so its better to make money out of it which can be put back into the business.
The problem is accident management companies and No win no fee etc, if they didn't exist there wouldn't be such hyperbolic claims and insurers wouldn't sell details to no win no fee lawyers, at least by doing it we control some of the information.
If the insurance co's didn't sell the details at all, they'd control the information better. Time they stopped rolling over, and invested some time and money in sorting out a long term solution.

Its obvious to everyone, even the ins co's the claims 'market' is crooked and needs fixing.

R1 Loon

26,988 posts

179 months

Friday 25th March 2011
quotequote all
rash_decision said:
They could easily reduce what they pay out. If the insurance companies stuck together on it, it would work. I don't know for sure, but there's a minimum payout mentioned of £1700. Reduce this ammount?? Have more detailed medicals?? Higher penalties for dishonest claimants to discourage others from committing insurance fraud?? It seems to me like the whiplash claims total more than the damage payouts!?

More detailed inspections of damage to cars, and more detail on prices charged at repairers, who are obviously overcharging insurance companies, which again, could ammount to insurance fraud??

They don't do themselves any favours in not sending their own assesors out to view cars. They mostly rely on repairers quotes, who are whacking on a huge chunk of money!!

If they are losing that much money, why are they not doing anything about it other than charging Joe Bloggs more!!??
Who do you think sets compensation levels? Clue: It's the Courts, not the insurers.

Who do you think applies thepenalties for fraud? Clue: It's the Courts, not the insurers

Own damage claims are managed to hell, someinsurers even own their own network of repair centres to limit the cost of these.

Assessors going out to every claim would cost more than could be saved. However detailed photographs by the repairer of th edamage is sufficient to get a good idea of the need for repair and to challenge an pre-existing damage.

Also, the idea of insurers clubbing together wouldn't work, that would fall foul of Competition Law and the fines for cartels are astronomical.

ZOLLAR

19,908 posts

175 months

Friday 25th March 2011
quotequote all
eldar said:
ZOLLAR said:
If insurers don't do it somebody else will, so its better to make money out of it which can be put back into the business.
The problem is accident management companies and No win no fee etc, if they didn't exist there wouldn't be such hyperbolic claims and insurers wouldn't sell details to no win no fee lawyers, at least by doing it we control some of the information.
If the insurance co's didn't sell the details at all, they'd control the information better. Time they stopped rolling over, and invested some time and money in sorting out a long term solution.

Its obvious to everyone, even the ins co's the claims 'market' is crooked and needs fixing.
It wouldn't matter if a case was taken to law the insurer would have to provide information anyway.

rash_decision

1,387 posts

179 months

Friday 25th March 2011
quotequote all
R1 Loon said:
Own damage claims are managed to hell, someinsurers even own their own network of repair centres to limit the cost of these.

Assessors going out to every claim would cost more than could be saved. However detailed photographs by the repairer of th edamage is sufficient to get a good idea of the need for repair and to challenge an pre-existing damage.
That's good and well, but that doesn't explain why a personally paid for repair, costs say £1000, but when you disclose it's an insurance claim, the price almost doubles!!!


Faust66

Original Poster:

2,052 posts

167 months

Friday 25th March 2011
quotequote all
Noger said:
Be a good chap and take out the nasty bits. Agents don't set prices.
Good point; have edited as I've calmed down a bit...

In the current climate I suppose a 140 quid (ish) increase is only to be expected.

Doesn't mean I'm madly in love with insurance companies though!

Noger

7,117 posts

251 months

Friday 25th March 2011
quotequote all
Understandable smile

R1 Loon

26,988 posts

179 months

Friday 25th March 2011
quotequote all
rash_decision said:
That's good and well, but that doesn't explain why a personally paid for repair, costs say £1000, but when you disclose it's an insurance claim, the price almost doubles!!!
Which is why insuresr either ask you to use an Approved Repairer or will put you into a main dealer where we have agreed labour rates, rather than the ones people seem to choose who like to do this.

Chicane-UK

3,861 posts

187 months

Friday 25th March 2011
quotequote all
Had my renewal through the other day - it's gone up 25% on last years, and they neglected to include the additional years no claims I've accumulated over the year.

That'll be a phone call on Monday then. Sigh.

R1 Loon

26,988 posts

179 months

Friday 25th March 2011
quotequote all
Chicane-UK said:
Had my renewal through the other day - it's gone up 25% on last years, and they neglected to include the additional years no claims I've accumulated over the year.

That'll be a phone call on Monday then. Sigh.
Unless you've got less than 5 years NCD, an extra year claim free doesn't accrue any more discount.

Noger

7,117 posts

251 months

Monday 28th March 2011
quotequote all
Just had my renewal through. Am fuming, it is now £237.52, up from £222.68 last year. Gits smile I used to work for them as well !

R1 Loon

26,988 posts

179 months

Monday 28th March 2011
quotequote all
Noger said:
Just had my renewal through. Am fuming, it is now £237.52, up from £222.68 last year. Gits smile I used to work for them as well !
Could be worse my wife's went up from £430 to "We don't cover that type of car anymore", the most realistic giving the cover I wanted is £670 and I still work for them.

Noger

7,117 posts

251 months

Tuesday 29th March 2011
quotequote all
I heard a PI lawyer, or someone who does PR for them (which is probably only marginally harder than being the PR agent for the Night Stalker), on Radio 4 this morning.

They were talking about the "guilty party" paying the costs. Shame they don't seem to know the difference between civil and criminal smile

They didn't seem too happy at the proposals !