Claim against well known Warranty Provider UPHELD

Claim against well known Warranty Provider UPHELD

Author
Discussion

Herbs

4,928 posts

231 months

Wednesday 3rd April 2019
quotequote all
Cracking news and congratulations.

Come on PH, let's see the original thread reinstated please as the information within could be invaluable for other people and fellow PH'rs.

Edited by Herbs on Wednesday 3rd April 22:25

Janluke

2,606 posts

160 months

Wednesday 3rd April 2019
quotequote all
Great news

Drive Blind

5,118 posts

179 months

Wednesday 3rd April 2019
quotequote all
good news smile

the behaviour of the warranty company has been shocking.


vikingaero

10,545 posts

171 months

Wednesday 3rd April 2019
quotequote all
The best thing about this thread/the original thread, will be that it will encourage others to take on warranty companies.

sparkythecat

7,916 posts

257 months

Wednesday 3rd April 2019
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vikingaero said:
The best thing about this thread/the original thread, will be that it will encourage others to take on warranty companies.
The problem is that most will fold, because they can't afford to have their car off the road, for several months while they are awaiting adjudication. We rely on people like Flashy to be our champions and bring about change.

Haltamer

2,460 posts

82 months

Wednesday 3rd April 2019
quotequote all
Herbs said:
Cracking news and congratulations.

Come on PH, let's see the original thread reinstated please as the information within could be invaluable for other people and fellow PH'rs.
I'd say that if the complaint is upheld fully by the ombudsman, It would be entirely fair to reinstate the original thread - I struggle to see the slander in facts that have been externally validated and affirmed by a governmental third party?

Certainly good news for OP though.

pincher

8,654 posts

219 months

Thursday 4th April 2019
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Justin S said:
Hurrah. Someone wins against the scumbags. I hope they get burnt by many people, seeing claims against them and not taking out policies with these shysters. Makes me happy after my losses with them to see.
Just about to start the FOS on a holiday insurance not paying out from December with a large company ..............

Moderator edit: no naming & shaming


Edited by jeremyc on Wednesday 3rd April 17:59
A question for jeremyc - I’m pretty sure that I saw the pre-edited version of this post and as far as I can recall there was no information contained in it that would qualify under the naming and shaming rule? Yes, there was a clue as to who the company was but no details on why he was going to the FOS.

Rule 21 states ‘Do not name and shame any company or individual, or post content which could cause reputational damage or which could be deemed as libellous or defamatory.‘

Could you clarify why it was edited, based on that rule? I’m genuinely curious. Thanks.


Edited by pincher on Thursday 4th April 06:42

PorkInsider

5,944 posts

143 months

Thursday 4th April 2019
quotequote all
Fantastic news, Lord Flashheart!

For anyone looking for the full story, just google “bmw m5 warranty lord flashheart” and you’ll soon see the relevant background.

It’s still all over other forums.

It’s just PH which repeatedly demonstrates heavy-handed, over zealous moderation to protect big companies who really shouldn’t be protected.

Ultra Sound Guy

28,668 posts

196 months

Thursday 4th April 2019
quotequote all
PorkInsider said:
Fantastic news, Lord Flashheart!

For anyone looking for the full story, just google “bmw m5 warranty lord flashheart” and you’ll soon see the relevant background.

It’s still all over other forums.

It’s just PH which repeatedly demonstrates heavy-handed, over zealous moderation to protect big companies who are a potential source of revenue.
EFA

IMHO Not naming and shaming is an indication that the PH masters either support these scammers or don’t care where they source their income!

jeremyc

23,740 posts

286 months

Thursday 4th April 2019
quotequote all
pincher said:
A question for jeremyc - I’m pretty sure that I saw the pre-edited version of this post and as far as I can recall there was no information contained in it that would qualify under the naming and shaming rule? Yes, there was a clue as to who the company was but no details on why he was going to the FOS.

Rule 21 states ‘Do not name and shame any company or individual, or post content which could cause reputational damage or which could be deemed as libellous or defamatory.‘

Could you clarify why it was edited, based on that rule? I’m genuinely curious. Thanks.
We don't allow posts that provide obvious 'clues' as to the company in question. There have been several posters who think it's smart to do this - it will only result in this thread being closed or removed if it continues.

pincher

8,654 posts

219 months

Thursday 4th April 2019
quotequote all
jeremyc said:
e don't allow posts that provide obvious 'clues' as to the company in question. There have been several posters who think it's smart to do this - it will only result in this thread being closed or removed if it continues.
Can you clarify exactly what shaming was undertaken though please? Are we now not allowed to mention if we are taking action against a company? Or mention any kind of dispute?

For example, if I said I was making a claim against (for example) the Post Office for non-delivery if a parcel, would that be removed?

You are setting a rather dangerous precedent with such heavy-handed moderation.

snoopy25

1,875 posts

122 months

Thursday 4th April 2019
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Brilliant news OP!!

MXRod

2,758 posts

149 months

Thursday 4th April 2019
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Having read the blog , I see nothing libellous, just the facts laid out and the company’s laughable attempts to avoid paying out , what we need is an emoticon showing an arse being covered just for the mods

pmanson

13,387 posts

255 months

Thursday 4th April 2019
quotequote all
jeremyc said:
pincher said:
A question for jeremyc - I’m pretty sure that I saw the pre-edited version of this post and as far as I can recall there was no information contained in it that would qualify under the naming and shaming rule? Yes, there was a clue as to who the company was but no details on why he was going to the FOS.

Rule 21 states ‘Do not name and shame any company or individual, or post content which could cause reputational damage or which could be deemed as libellous or defamatory.‘

Could you clarify why it was edited, based on that rule? I’m genuinely curious. Thanks.
We don't allow posts that provide obvious 'clues' as to the company in question. There have been several posters who think it's smart to do this - it will only result in this thread being closed or removed if it continues.
In the defence of the mods, although it might seem heavy handed at times, in all the years i've been here the moderation has been consistent. Occasionally the perception will be that they've got it wrong but generally I think they do a pretty good job of stopping this place descending into chaos.

Julian Thompson

2,553 posts

240 months

Thursday 4th April 2019
quotequote all
Very happy to read that this seems to be going in favour of the claimant.

I don’t understand the ombudsman process so for the uninitiated what happens next please and what could go wrong?

easytiger123

2,601 posts

211 months

Thursday 4th April 2019
quotequote all
Great news and good for you. Ironically I missed the original thread but thanks to this one I have now read your blog and know which warranty company to avoid like the plague. Utterly pointless paying for that sort of thing when a company behave so disgracefully.

Fas1975

1,782 posts

166 months

Thursday 4th April 2019
quotequote all
OPs been banned. WTF mods?

jeremyc

23,740 posts

286 months

Thursday 4th April 2019
quotequote all
Is this a thread to discuss the OP's latest result in his claim, or to discuss the forum moderation?

If it's the latter then it will be quickly closed. redcard

Let's get back on topic please.

Jonno02

2,248 posts

111 months

Thursday 4th April 2019
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Every website is the same, give a small person a small amount of power and they'll get a big ego.

fakenews

452 posts

79 months

Thursday 4th April 2019
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Fas1975 said:
OPs been banned. WTF mods?
Better not have. PH should be looking out for car enthusiasts, not making it easier for firms such as this to fleece customers. I believe the name and shame policy is misguided.

Well done OP - others will follow you.