Paying for diagnotiscs on a car still covered by a warranty?
Discussion
cheadle hulme said:
Unless you really need a Ford for some reason, you may as well buy a Kia with its 7 year warranty. 1 year plus 2 years dealer really does show how st they know their products are.
Except we recently had the same thing, except it was £80 to turn off the light at the Hyundai dealer even thought car was still under 5year warranty (Kia and Hyundai very closely linked)eliot said:
A steering column?!
Yup. First they thought it was resettable in the ECU. It isn't, so replace the ECU. That didn't work, so scratching of heads, trying things which didn't work. Try the manufacturer tech support, who had no idea either. Replace another ECU and the cruise control module, again no joy. Then a new steering column, which did.Didn't cost me a penny, and had a loan car so no inconvenience.
Vauxhall, by the way.
havoc said:
Ari said:
Most makes are one year manufacturer and two year dealer aren't they?
...
Definitely the case with Audi, and I'm sure others.
All Jap manufacturers give you full 3 years. Pretty sure BMW is the same....
Definitely the case with Audi, and I'm sure others.
I guess it depends how much confidence they have in their product!
havoc said:
that is why I think an OBD-II reader is essential kit now for the modern car owner - pays for itself first time out!
You'd like to think so.But having experienced several £5,000+ readers that don't get all the codes I doubt a sub £200 one will be worthwhile at all.
XC90 - Zero codes on a snap on scanner, one code on a Launch scanner - 3 pages of fault codes on the genuine Volvo tool.
X Type - Zero codes on the snap on - 8 on the genuine Jag tool
Etc
havoc said:
All Jap manufacturers give you full 3 years. Pretty sure BMW is the same.
I guess it depends how much confidence they have in their product!
I'm pretty sure, from personal experience, that Ford has 3 years of full paneuropean manufacturers warranty as well. At least this was the case 2 years ago.I guess it depends how much confidence they have in their product!
fatboy b said:
Hmm, in that case I better call the Seat dealer that plugged in the O/H's Leon for free to diagnose a light. Must have been their mistake not charging.
Well, obviously it relies on a degree of common sense doesn't it. As I said in one of my earlier posts, I'm not saying that diagnostic charges are right, quite the opposite in fact. But, unfortunately, 9 times out of 10 dealers will chance their arm by charging; its not covered under warranty so they'll have a go. If anybody has the strength of character to complain, then they'll soon back down.o
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