Paying for diagnotiscs on a car still covered by a warranty?
Discussion
A friend has a 59 reg Focus 1.6 diesel. About 26,000 miles on the clock. The engine management lamp came one. He took it to his local Ford dealer. They ran a diagnostics check, couldn't find a fault, turned off the lamp. When he went to collect the car, he was presented with a bill for £48 for half an hours labour.
Am I away with the fairies in thinking that as the car is well within its three year warranty, this should not have been charged?
Am I away with the fairies in thinking that as the car is well within its three year warranty, this should not have been charged?
Aberdeenloon said:
I'd of told them where to stick their £48. Presumably the light was still on when he took it in?
Yes, light was still on.He said he tried to avoid paying but the Service Manager appeared and said he would have to pay or they wouldn't release the car. He reluctantly paid under duress.
He says this is now his 4th and final new Ford as a matter of principle!
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