advise please (2nd hand dealer rights) a4 2.0 TFSI oil usage

advise please (2nd hand dealer rights) a4 2.0 TFSI oil usage

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stony2002

Original Poster:

9 posts

100 months

Sunday 14th February 2016
quotequote all
Hi everyone, I've just bought a Audi a4 2.0 tfsi (58k on the clock) a week ago now from a 2nd hand dealer, I've just discovered that it has excessive oil consumption (360 miles to 1L warning light). I'll be contacting Audi UK today to or my local Audi garage to go in for a oil consumption test which i know i will fail easy.
my main concern is that i may have to foot a bill for a stage 2 or 3 repair as the car didn't come with a full service history. who foots the bill? the 2nd hand car dealer or do I? do I have any rights to protect me on this kind of case? would it go down as wear and tear or as the 2nd hand dealer has sold me a car thats needing a possible 12k engine? I've been looking online all over but i can't find the answer anywhere.

Has anybody got any knowledge or first hand experience on what can be done or procedures please?
many thanks

stony2002

Original Poster:

9 posts

100 months

Sunday 14th February 2016
quotequote all
i didn't know about the problem till i googled about oil loss on the engine, the car only came with part service history, as to why I'm worried that there may be a big bill to foot, I'm hoping my consumer rights will protect me but I'm not sure if it will

stony2002

Original Poster:

9 posts

100 months

Sunday 14th February 2016
quotequote all
oil was full at time of purchase

stony2002

Original Poster:

9 posts

100 months

Sunday 14th February 2016
quotequote all
Only way to check the oil on a4 is through the mmi, theree no dipstick on the car, so the car had to be running to check oil level,

stony2002

Original Poster:

9 posts

100 months

Sunday 14th February 2016
quotequote all
daemon said:
stony2002 said:
Hi everyone, I've just bought a Audi a4 2.0 tfsi (58k on the clock) a week ago now from a 2nd hand dealer, I've just discovered that it has excessive oil consumption (360 miles to 1L warning light). I'll be contacting Audi UK today to or my local Audi garage to go in for a oil consumption test which i know i will fail easy.
my main concern is that i may have to foot a bill for a stage 2 or 3 repair as the car didn't come with a full service history. who foots the bill? the 2nd hand car dealer or do I? do I have any rights to protect me on this kind of case? would it go down as wear and tear or as the 2nd hand dealer has sold me a car thats needing a possible 12k engine? I've been looking online all over but i can't find the answer anywhere.

Has anybody got any knowledge or first hand experience on what can be done or procedures please?
many thanks
It would be down to the dealer to sort it, not you.

Also, this is a major fault with the car - under the Consumer Rights Act 2015, you're well withing your rights to reject and get a full refund for something like this within the first month.
Thanks daemon, under what reason would they have to fix it when i report back to them with a letter from audi saying it needs xxx doing to it? As i want the car, ive read audi are fixing it which is what i want, what i just dont want is the bills if possible

stony2002

Original Poster:

9 posts

100 months

Sunday 14th February 2016
quotequote all
If i dont wish to return the car and just want it fixed, would i be within my rights to have it paid for? Or is it out of pocket? As i love the car, ive found out now audi are fixing these engines, but favouring those with full historys, though mine is only part i will be looking at a reduced price bill

stony2002

Original Poster:

9 posts

100 months

Sunday 14th February 2016
quotequote all
Thanks guys for your comments and advice, this is helpful with returning the vehicle if i need to, im going to phone audi in the morning to book a oil consumption test in for asap and then drive it till i get the light on.

I paid the proper price for the vehicle, checked auto trader national, didnt get the car for cheap, i just made a mistake in not fully reading up on the engine as i would never thought this would occur with a audi. Ive made a mistake and now im trying for rectify it, not looking to return it as i love the car, i just want it repaired to a standard I thought it would of been when purchasing it.

As for history, i knew when buying it i would need to do a major service on it which i didnt mind, but now ive learnt why full history can be important.

From what ive gathered so far i need to get the report of audi, then i will have proof to the dealer that i have grounds to return it.
Does my car have to be returned within 30 days or the letter of action to be recieved to them within 30 days? If anything i just want the repair and be over of this silly mistake i made.


stony2002

Original Poster:

9 posts

100 months

Thursday 18th February 2016
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Update:

Cars gone into audi to start the oil consumption test. Spoke to the technician in charge of the work, told him what I get before the top up oil light comes on. Said its going to fail easy and will need the next stage which is taking the engine out and either fixing it/replace it. with me not having a full dealer history, they said they will do a good will and only charge me 10% of the costs! thank god i thought.

phoned up garage I bought car from and they are going to pay audi to sort out.

technician said its a known problem but he wudnt verbally admit it was there fault. so I'm about 80 miles in on the consumption test, and I'm getting low, will probs get the car back into audi on monday afternoon with a fail on test