My recent car buying experiance - Cool Story Bro etc
Discussion
I'd found a car that I wanted a few weeks ago from a multi national, as I'm not shaming them it's Evans Halshaw.
Rang up and arranged for car to come to my EH local dealer on payment of £200 deposit, did on credit card to give some protection.
Next day went to garage to look at a balance to change figure, the quote I got included:
6 months RFL - OK
GAP
2 Year warranty ( on an 18 month old car?)
Tyre protction
Admin fee
My response was I dont want any of the above, make the RFL 12 months because pro rata is cheaper.
Can't remove the admin fee sir, it protects you against us selling a stolen car. At the same time there was a young lad having his pants pulled down taking everything he was offered.
OK lets put it this was my balance to change figure is £10500 end of.
Sale man goes away and "business manager comes to see me. Tries to sell me a pcp, I'm a cash buyer, but in his eyes its better for me to have a PCP at 8% and keep my savings for something else, making it clear that these are saving for a car and not the only savings I have and my balance to change figure is £10500.
He draws me a car and then shows me what a PCP is, I have to admit to being rude and multasking at that stage reading my emails, but I do round off and correct his drawing of a car and how a PCP works by colouring in some of the car in a different shade to indicate the 8% intrest.
He is getting the message but not 100%, as he is a manager £10500 is the best I'll pay, so he goes off and sales man returns car to chage is £10598.98, yes the compulsor admin fee.
I'm getting there and fighting my corner, so ask what the T&Cs of the admin fee are, but I can't see those until I sign an order form. £10500 it is oh and by the way here is my Credit card so you can refund my deposit if you can't remove the admin fee.
You've guessed it Admin fee removed.
Saw the car yesterday and its good, sale rep too busy to see me ( not a problem) but opens the car any way from the comfort of the show room. Able to find service history of previous owner and contact number, quick photo of that then and rang over last night, car is straigh and owner a true gent.
So in conclusion, stick to your guns on a car sale, if not there are other cars about that will be suitable for you.
Rang up and arranged for car to come to my EH local dealer on payment of £200 deposit, did on credit card to give some protection.
Next day went to garage to look at a balance to change figure, the quote I got included:
6 months RFL - OK
GAP
2 Year warranty ( on an 18 month old car?)
Tyre protction
Admin fee
My response was I dont want any of the above, make the RFL 12 months because pro rata is cheaper.
Can't remove the admin fee sir, it protects you against us selling a stolen car. At the same time there was a young lad having his pants pulled down taking everything he was offered.
OK lets put it this was my balance to change figure is £10500 end of.
Sale man goes away and "business manager comes to see me. Tries to sell me a pcp, I'm a cash buyer, but in his eyes its better for me to have a PCP at 8% and keep my savings for something else, making it clear that these are saving for a car and not the only savings I have and my balance to change figure is £10500.
He draws me a car and then shows me what a PCP is, I have to admit to being rude and multasking at that stage reading my emails, but I do round off and correct his drawing of a car and how a PCP works by colouring in some of the car in a different shade to indicate the 8% intrest.
He is getting the message but not 100%, as he is a manager £10500 is the best I'll pay, so he goes off and sales man returns car to chage is £10598.98, yes the compulsor admin fee.
I'm getting there and fighting my corner, so ask what the T&Cs of the admin fee are, but I can't see those until I sign an order form. £10500 it is oh and by the way here is my Credit card so you can refund my deposit if you can't remove the admin fee.
You've guessed it Admin fee removed.
Saw the car yesterday and its good, sale rep too busy to see me ( not a problem) but opens the car any way from the comfort of the show room. Able to find service history of previous owner and contact number, quick photo of that then and rang over last night, car is straigh and owner a true gent.
So in conclusion, stick to your guns on a car sale, if not there are other cars about that will be suitable for you.
I'd forgotten the £20 for fuel.
Had this last year at a family dealers, refused it but the car still came with half a tank. Bet if I'd paid £20 I wouldn't have got tree quarters of a tank.
This time HE tried the £20 trick, there is a shell garage right next door so even if I'm running on fumes when picking up I'll still reach the Shell garage.
Sales rationale was people like to drive their new cars rather thn make a trip to the garage and it was out of goodwill that they did this.
Goodwill FFS.
Bet they put 315 maximum in and anything like half a tank will get zero addition, but its good for the salesmans xmas bonus!
Had this last year at a family dealers, refused it but the car still came with half a tank. Bet if I'd paid £20 I wouldn't have got tree quarters of a tank.
This time HE tried the £20 trick, there is a shell garage right next door so even if I'm running on fumes when picking up I'll still reach the Shell garage.
Sales rationale was people like to drive their new cars rather thn make a trip to the garage and it was out of goodwill that they did this.
Goodwill FFS.
Bet they put 315 maximum in and anything like half a tank will get zero addition, but its good for the salesmans xmas bonus!
Well the day came.
Money in the bank debit card in hand.
That cost me 1.5% extra, he told me about it,he assured me did the sales man did. i didn't recall.
For the record the fee was about £12, working out how long this would waste my time and the fact I had an insurance policy of the never used spare in my garage I thought f
k it!
Paid up left happy.
Sales man calls me about the fact he didn't have a copy of my Insurance Docs.... for audit purposes.
He never asked, but I'm a kind sole and I promised to send him paperwork relating to the policy.
What I've sent is an invoice from my company, because I'm a powerfully build director and can do that sort of thing.
I'm not expecting payment, but at least I've been honest in telling him he'll get some paperwork. Job done!
If they pay then the proper docs will be released.
Money in the bank debit card in hand.
That cost me 1.5% extra, he told me about it,he assured me did the sales man did. i didn't recall.
For the record the fee was about £12, working out how long this would waste my time and the fact I had an insurance policy of the never used spare in my garage I thought f
k it!Paid up left happy.
Sales man calls me about the fact he didn't have a copy of my Insurance Docs.... for audit purposes.
He never asked, but I'm a kind sole and I promised to send him paperwork relating to the policy.
What I've sent is an invoice from my company, because I'm a powerfully build director and can do that sort of thing.
I'm not expecting payment, but at least I've been honest in telling him he'll get some paperwork. Job done!
If they pay then the proper docs will be released.
OddCat said:
Am I the only person who hasn't got a clue what is going on here ?
The place charges 1.5% for a card fee but it's OK because the poster has a spare tyre at home. They call and ask for a copy of his insurance and, for some bizarre reason, he says he'll provide that but, instead, he sends them an invoice for payment. Poster claims to be some kind of benevolent fish....
Feels like some kind of crazy acid trip !!
They tried to have me I had them over too. I did not say I would send the insurance documents I said documents relating to the insurance, its the 1.5% card fee I wasn't told about until I was there collectingThe place charges 1.5% for a card fee but it's OK because the poster has a spare tyre at home. They call and ask for a copy of his insurance and, for some bizarre reason, he says he'll provide that but, instead, he sends them an invoice for payment. Poster claims to be some kind of benevolent fish....
Feels like some kind of crazy acid trip !!
Acid trip no... me complete and utter b
d or cock, take your choice... yes I am.HTH
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