Interim service £630?!!

Interim service £630?!!

Author
Discussion

SimR

Original Poster:

50 posts

133 months

Tuesday 5th May 2015
quotequote all
My 981 Cayman has turned 2 today so I realised I needed to get it booked in for its interim service (I'm quite surprised the car computer hadn't already told me that). I booked it in at Hatfield and was told it would be £630!! Is that normal? That seems a crazy amount for what will probably amount to no more than an oil change.

Perhaps I've been living in a deluded bubble but that seems insane eek


SimR

Original Poster:

50 posts

133 months

Tuesday 5th May 2015
quotequote all
I'm guessing you're paying for the OPC dealer stamp!

SimR

Original Poster:

50 posts

133 months

Tuesday 5th May 2015
quotequote all
johnmaddox said:
I think they have included a brake fluid change which you may not need.
Yeah they mentioned that, but that's got to be some seriously expensive brake fluid!

SimR

Original Poster:

50 posts

133 months

Tuesday 5th May 2015
quotequote all
If I went down the indy route (there's one quite close to me), would that invalidate the remaining 12 months warranty? I know it shouldn't, but given my experience with Porsche over these last two years nothing will surprise me!

SimR

Original Poster:

50 posts

133 months

Wednesday 6th May 2015
quotequote all
JeffC said:
I have this to come to but have to say it will be a cold day in hell before I pay someone £630 to change the oil filters and brake fluid on my car when its due at 2 years charging that sort of money should be made criminal ! I have no idea what you get for your money but at 2 years circa 20,000 miles it cant need a lot other than oil and filters surely ? breaking the bill down the dealers will buy oil in bulk and will be costing them Quids per litre , brake fluid will be costing them less than a tenner , and filters are not going to be a lot, that leaves an awful lot in labour which the bloke operating the spanners on minimum wage isnt going to see! I have no problem in paying for a job but hate to feel ripped off when my hard earned is going to the snooty blokes in the sharp suits and pointy shoes that are walking around trying to look busy !
That's exactly how I feel!

As for getting a nice Porsche for the day, I'm pretty sure Hatfield won't be doing that. Last time I checked if I could get a courtesy car they said it would be a Fiesta or something like that believe it or not!! Shocking.

Thanks for all the thoughts / advice. I'm going to give Hatfield a ring now and see if I can do a bit of haggling (and check what the courtesy car will be), and also give Cambridge a ring to see what they say. Given the car's only done 11,000 miles it really does stick in my throat that they can get away with charging so much.

SimR

Original Poster:

50 posts

133 months

Wednesday 6th May 2015
quotequote all
ORD said:
You'll get almost nowhere. Not that there is a secret agreement between OPCs not to discount by much or anything...of course not...that would be illegal.

In fact, I doubt any such agreement is needed, as losing work doesn't bother them - there are always plenty of others lined up waiting to pay full whack because its an expensive car so probably has expensive oil or something rolleyes

The quality of servicing work at the 3 OPCs that I have used has been dire. About the standard of the spanner operative at the end of the road.
It's such a racket isn't it?? I appreciate that most people who own a Porsche probably have a fair bit of money (although I'm sure still don't like getting ripped off!). For me this was very much an 'aspirational purchase' so to basically get conned out of £630 is so annoying. I really don't mind paying decent money for good value, but to get little in return is just a con.

SimR

Original Poster:

50 posts

133 months

Wednesday 6th May 2015
quotequote all
V800MJH said:
To keep a warranty I can understand things like oil and brake fluid, as they get a stamp in the book.

But what about things like brake discs and pads. Could you change these yourself when they needed doing, without even telling Porsche they had been changed? Therefore not invalidating any warranty you might have?

Oh and as said, supply your own oil. Cosco sell it at a good price. Will save you over £100.
Thanks for the tip about the oil. Is there any particular brand that I'd have to get from Costco? I could imagine that might be the sort of thing they might get sniffy about! smile

SimR

Original Poster:

50 posts

133 months

Wednesday 6th May 2015
quotequote all
Great - thanks. I'll find out how much they're going to use and go and get me some!!

SimR

Original Poster:

50 posts

133 months

Wednesday 6th May 2015
quotequote all
Klippie said:
A question for those moaning about OPC service prices...

When it comes to selling your car and Joe Bloggs rings about it from the opposite end of the country you tell him it's got full service history, he turns up to buy your car and looks at the service booklet and doesn't see an OPC stamp in there but some unknown to him indie garage, this garage could be the best at looking after Porsche cars but he doesn't know that as it not his local garage...what do you say when he asks why it's not Porsche maintained then walks away.

My point is for the people who know nothing about these cars seeing it's been looked after by the dealer network is a major confidence booster when it comes to buying a used Porsche, for the extra money it costs you stand a better chance of making a sale if OPC serviced.
I think you've kind of missed the point here (or at least the point I was trying to make) - it's about fair value for a piece of work. If you think that £630 for an interim service is fair value then we clearly are living in two very different worlds.