VW FS applying excess mileage charge before end of PCP
Discussion
Hi all. My Tiguan is 2/3 way through a PCP, and we intend to buy it at the end of the term, next year. It’s 7k miles over it’s scheduled mileage, but it’s not something we were bothered about as we plan to buy it. The car was serviced last month and I have just got an excess mileage bill for £400 (for the 7k over budget miles). This can’t be correct?!
Never heard of that before, nor seen a PCP agreement where that would be in the terms conditions.
Definitiely worth a phone call to VWFS, it's possibly been raised in error.
Only other possible explanation that I can think of is if you have some kind of service plan / maintenance contract on the car in which case you may have had more servicing than your contract mileage allowed for.
Definitiely worth a phone call to VWFS, it's possibly been raised in error.
Only other possible explanation that I can think of is if you have some kind of service plan / maintenance contract on the car in which case you may have had more servicing than your contract mileage allowed for.
I believe it’s a reasonably new term designed to stop people abusing PCP by signing up to a low mileage, low monthly deal and then VTing...
However, they can’t charge more than the total price, so if you buy outright at the end (rather than simply hand back), they’d need to refund any interim additional mileage payments they’d charged you.
However, they can’t charge more than the total price, so if you buy outright at the end (rather than simply hand back), they’d need to refund any interim additional mileage payments they’d charged you.
ZX10R NIN said:
It's a new measure being taken up by most manufacturers now as they're now enforcing the annual mileage (which is stated in all leases & PCP/H agreements) rather than the overall mileage due to people abusing the system & VT'ing early.
Would the manufacturer therefore refund the excess mileage charge if at the end of the term the vehicle was within the mileage limits?Just wondering, not affected by the scenario
Piginapoke said:
Having reviewed the paperwork, the change relates to the fixed price servicing plan, not the PCP. It still seems steep at 5p a mile, why they can't just increase our service plan contributions I don't know.
So is it a full maintenance plan, rather than a service plan?Doesn't make sense if it's "fixed price servicing" as the plan is for a fixed number of services (used to be 3 but now it's 2). If you needed another service you'd just have to pay for it.
Full maintenance on a PCP Golf doesn't make sense either, unless you're doing loads of miles.
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