Used car dealer sold really dodgy car

Used car dealer sold really dodgy car

Author
Discussion

Draxindustries1

1,657 posts

24 months

Monday 15th August 2022
quotequote all
RECr said:
I suppose some people may own a shed (probably a classic to them) that they value more highly than the market does, want to keep it, and don't want it "tainted" by a CAT marker.
This^
My brother totalled his Mk1 Lotus Cortina at Snetterton.
It needed front panel, bonnet, 2 from wings , 1 door and the roof was caved in. It was repaired to perfection Inc a replacement roof. The car is better than it was before and there's no marker on it. There's no way that was going to Copart..biggrin

Driver101

14,376 posts

122 months

Monday 15th August 2022
quotequote all
Draxindustries1 said:
RECr said:
I suppose some people may own a shed (probably a classic to them) that they value more highly than the market does, want to keep it, and don't want it "tainted" by a CAT marker.
This^
My brother totalled his Mk1 Lotus Cortina at Snetterton.
It needed front panel, bonnet, 2 from wings , 1 door and the roof was caved in. It was repaired to perfection Inc a replacement roof. The car is better than it was before and there's no marker on it. There's no way that was going to Copart..biggrin
He won't have been insured for track driving.

Matt_E_Mulsion

1,695 posts

66 months

Monday 15th August 2022
quotequote all
Is there a danger that if the OpP and his sister pursue the dealer for a refund less some money for the use of the car, financially they could end up worse off trying to find a replacement vehicle?

Could the Audi be worth more money now than what it was last December with regard to the inflated prices in the used car market?

ZX10R NIN

27,727 posts

126 months

Monday 15th August 2022
quotequote all
swiftguy said:
Dan W. said:
If you want to pm me the reg i can do a proper trade HPI for you so you can see what us dealers would have seen.
Thanks for the offer Dan, at this stage I'm not sure if I'm comfortable passing over identifiable information.

Assuming your trade HPI would still return a 'Not insurance write off'

I think we've established there is a discrepancy between what HPI shows and what v-check shows - v-check searching additional databases to provide a more accurate result
The fact that the HPI is still showing that it's not a CAT car muddies the waters a bit as the HPI report is pretty much the industry standard when it comes to vehicle checks.

Have you or your sister contacted the finance company/dealer yet?

You'll need to give them a few days to establish the facts & come up with a resolution but you do need to speak to them rather than PH at this moment in time.


Edited by ZX10R NIN on Monday 15th August 22:37

ZX10R NIN

27,727 posts

126 months

Monday 15th August 2022
quotequote all
OP remember the how good/bad the repair is isn't the actual issue, the issue is that the car is a CAT S & that is what you & your sister should focus on.

BertBert

19,120 posts

212 months

Tuesday 16th August 2022
quotequote all
ZX10R NIN said:
OP remember the how good/bad the repair is isn't the actual issue, the issue is that the car is a CAT S & that is what you & your sister should focus on.
But also don't forget the OP's sister specifically asked for a car that hadn't been damaged repaired which the dealer agreed to.

Deep Thought

35,927 posts

198 months

Tuesday 16th August 2022
quotequote all
Matt_E_Mulsion said:
Is there a danger that if the OpP and his sister pursue the dealer for a refund less some money for the use of the car, financially they could end up worse off trying to find a replacement vehicle?

Could the Audi be worth more money now than what it was last December with regard to the inflated prices in the used car market?
Potentially.

Thought if his sister feels unsafe, worried and aggrieved then it would likely be worth it just to get out of the car.

Deep Thought

35,927 posts

198 months

Tuesday 16th August 2022
quotequote all
BertBert said:
ZX10R NIN said:
OP remember the how good/bad the repair is isn't the actual issue, the issue is that the car is a CAT S & that is what you & your sister should focus on.
But also don't forget the OP's sister specifically asked for a car that hadn't been damaged repaired which the dealer agreed to.
She also has no written evidence of asking that or written evidence they said it hadnt. That becomes a bit she said, he said, accusatory and could entrench the situation.

As ZX10R has said, the critical issue is its a CAT S car for which there is black and white evidence.

Jimmy No Hands

5,011 posts

157 months

Tuesday 16th August 2022
quotequote all
BertBert said:
But also don't forget the OP's sister specifically asked for a car that hadn't been damaged repaired which the dealer agreed to.
Largely impossible to establish on a three year old car. They would hardly start removing pieces of trim, inspecting underseal or measuring paint depth as part of their 'used approved' checks. Might be a cursory glance down each panel, pop the registration into their trade HPI and you'd be lucky if it saw a ramp.


Tyre Smoke

23,018 posts

262 months

Tuesday 16th August 2022
quotequote all
Deep Thought said:
As ZX10R has said, the critical issue is its a CAT S car for which there is black and white evidence.
Is there? Where?

Deep Thought

35,927 posts

198 months

Tuesday 16th August 2022
quotequote all
Tyre Smoke said:
Deep Thought said:
As ZX10R has said, the critical issue is its a CAT S car for which there is black and white evidence.
Is there? Where?
The vcheck report and salvage report a few pages back. Did you miss that?

Edited by Deep Thought on Tuesday 16th August 09:19

Tyre Smoke

23,018 posts

262 months

Tuesday 16th August 2022
quotequote all
I didn't see anything that identified the car or said it was Cat S. All I saw was a picture of a damaged car with Cat S - structural as the picture title.

Did I miss something official? I fully accept I might have.

Deep Thought

35,927 posts

198 months

Tuesday 16th August 2022
quotequote all
Tyre Smoke said:
I didn't see anything that identified the car or said it was Cat S. All I saw was a picture of a damaged car with Cat S - structural as the picture title.

Did I miss something official? I fully accept I might have.
The vcheck report will come with the salvage report from the salvage yard, categorising it and listing damage and photographs.

It'll break it out like this... (one of their actual reports)

https://ibb.co/WWMZnSn?fbclid=IwAR0C0Ka98CN_FnI_br...


Tyre Smoke

23,018 posts

262 months

Tuesday 16th August 2022
quotequote all
Thanks for that. So chassis number and possibly reg plate, so no chance it could be a different car.

thumbup

Deep Thought

35,927 posts

198 months

Tuesday 16th August 2022
quotequote all
Tyre Smoke said:
Thanks for that. So chassis number and possibly reg plate, so no chance it could be a different car.

thumbup
Yes indeed. Its quite comprehensive.

Are you on Facebook? Look for the group "Dodgy Cars". Its a facebook group front for vcheck.uk. It shows some of the cars they've picked up and the reasons why. All the docs come up too.

Deep Thought

35,927 posts

198 months

Tuesday 16th August 2022
quotequote all
Tyre Smoke said:
Thanks for that. So chassis number and possibly reg plate, so no chance it could be a different car.

thumbup
Its quite a USP they have for car history checks.

It would be very hard to justify using another other check. I think its only a tenner too.

FourGears

270 posts

56 months

Tuesday 16th August 2022
quotequote all
That facebook group is something else!

Whose responaibility is it that the car gets the appropriate Cat marker?


Deep Thought

35,927 posts

198 months

Tuesday 16th August 2022
quotequote all
FourGears said:
That facebook group is something else!

Whose responaibility is it that the car gets the appropriate Cat marker?
I think it falls to the insurance company to do it.

FourGears

270 posts

56 months

Tuesday 16th August 2022
quotequote all
Deep Thought said:
I think it falls to the insurance company to do it.
So is the insurance company negligent then?

Or is the salvage yard Cat S an estimate?

Deep Thought

35,927 posts

198 months

Tuesday 16th August 2022
quotequote all
FourGears said:
Deep Thought said:
I think it falls to the insurance company to do it.
So is the insurance company negligent then?

Or is the salvage yard Cat S an estimate?
I think the insurance company simply havent updated VCAR.

The salvage status would be given to the car by the insurance company.

Its bound to involve some level of human process and some step has been missed somewhere.

You also sometimes see / hear of people doing an HPI check and theres outstanding finance on the car - it often turns out it was just that finance company didnt update HPI.