We Buy Any Car Valuation, Surely Not?.....

[Prolex-UK]

Powerfully Built Company Director said:

Trevor555 said:

I didn't know you had to call them?

That explains why nothing happened when I uploaded my car a few weeks back.

Yes - and it’s a pain. Feels like they are chipping you before the dealer even sees it.

They also have specific requirements for the photos, that they don’t tell you until AFTER you’ve messed around taking them all, uploading, ringing up, etc. So by which point you most likely aren’t stood by the vehicle and have to repeat the process. Standard call centre stuff too, you build a rapport and understanding with one of them, then next time you ring up you get a different person, and have to start from scratch.

I got a better price from WBAC, and just sat in the sun watching the lively lad scoot around with his clipboard, with a big burly bloke stood with his hands on his hips and his massive low loader waiting to take the next car they nodded at.

Motorway are pants

Started off with 34k for my 2020 golf r estate

Did the photos etc

Offered 30k

WBAC OFFERED 32

Evans halshaw 32500

Told motorway tgat said would try again... Came back with 29k


Went to evans halshaw honoured quote after 19 minute check

Con merchants

[jjr1]

Prolex-UK said:

Motorway are pants

Started off with 34k for my 2020 golf r estate

Did the photos etc

Offered 30k

WBAC OFFERED 32

Evans halshaw 32500

Told motorway tgat said would try again... Came back with 29k


Went to evans halshaw honoured quote after 19 minute check

Con merchants

Motorway are not one buyer unlike WBAC or Evans Halshaw etc. Motorway just have a huge number of traders subscribed to them who get to bid on what Motorway shows them. Therefore experiences with Motorway will be very different for many customers.

[anonymous-user]

Wonder how the margins look for WBAC vs Motorway…?

[drgoatboy]

DSLiverpool said:

Just going through the process with Motorway - the website kept freezing but got there. You have to call before it goes live - they closed early!!

Really. I just uploaded photos tonight. Why do you have to call?

[anonymous-user]

drgoatboy said:

Really. I just uploaded photos tonight. Why do you have to call?

You end up on a screen that says they need to speak to you before anything actually happens…

It’s basically the chipping process frankly

[interstellar]

Anyone tried Cazoo? they have just launched a car buying service. Strong offers, no chipping and great reviews.

Money in your bank for free whilst dropping it off too.

[Prolex-UK]

jjr1 said:

Prolex-UK said:

Motorway are pants

Started off with 34k for my 2020 golf r estate

Did the photos etc

Offered 30k

WBAC OFFERED 32

Evans halshaw 32500

Told motorway tgat said would try again... Came back with 29k


Went to evans halshaw honoured quote after 19 minute check

Con merchants

Motorway are not one buyer unlike WBAC or Evans Halshaw etc. Motorway just have a huge number of traders subscribed to them who get to bid on what Motorway shows them. Therefore experiences with Motorway will be very different for many customers.

My point is its not a free service

My car was worth 32 to 33 based on the other initial quotes

They suck you in with a high offer

I am sure the dealer bid 32 ish but the amount motorway offered me was less a hefty commision

I get it people have to make a living but 3k for what they offer is excessive

[CoolHands]

So they’re basically st.

Next!

[Zumbruk]

Jiebo said:

Zumbruk said:

Options essentially have no value in the general resale market.

Except if its a Porsche

Quite so.

[griffter]

Prolex-UK said:

My point is its not a free service

My car was worth 32 to 33 based on the other initial quotes

They suck you in with a high offer

I am sure the dealer bid 32 ish but the amount motorway offered me was less a hefty commision

I get it people have to make a living but 3k for what they offer is excessive

It’s not just the commission resulting in a lower bid (which I didn’t know about). My experience was unclear, unintuitive and frustrating. The website glitches as has been mentioned, I got (seemingly randomly) messages saying my car couldn’t be valued because it’s rare or unusual, then the next time I logged in a valuation appeared (then back to no valuation after that etc.), there’s the photos thing, in my experience indifferent slightly patronising staff and so on. To cap it all off, I also understood my listing was live and that Motorway would call me. Turns out they were waiting for me to call them.

In the current environment there’s too much competition for them to survive like this, surely.

My experience here: https://www.pistonheads.com/gassing/topic.asp?h=0&...

[5to1]

Powerfully Built Company Director said:

Wonder how the margins look for WBAC vs Motorway…?

As I understand it their link up with Cinch gives them a huge advantage. The dealers I spoke to said they are paying close to retail because they'll make their money on the bundled finance.

The latest offer from them puts me at ~£6k loss on a 3y/o Cayenne (new shape) after 8K miles. I'll be taking them up on it as not driving as much, so may aswell stick a new order in and crystallise that loss while I can.

[5to1]

Zumbruk said:

Jiebo said:

Zumbruk said:

Options essentially have no value in the general resale market.

Except if its a Porsche

Quite so.

Probably because they make you tick boxes for kit that should be standard in the category of car (memory drivers seat for example).

Also when you're a buyer the OPC network assigns value to the options. But when you're selling to the OPC, all but the core options (see above) and a few really desirable ones depreciate to near zero. Thats my anecdotal take on it anyway.

[Trevor555]

5to1 said:

Zumbruk said:

Jiebo said:

Zumbruk said:

Options essentially have no value in the general resale market.

Except if its a Porsche

Quite so.

Probably because they make you tick boxes for kit that should be standard in the category of car (memory drivers seat for example).

Also when you're a buyer the OPC network assigns value to the options. But when you're selling to the OPC, all but the core options (see above) and a few really desirable ones depreciate to near zero. Thats my anecdotal take on it anyway.

I've sold one or two, and remarketed a few in the trade.

My experience has been that with the low spec cars the dealers just say "sorry, not for me"

I had a lovely spec 981 where the dealers kept chasing me, and the price just kept going up over a week. Started at £31,000 from OPC and ended up £36,000 Dove House Motor Co. OPC rose to £34,000..

So my experience is that Options do count, although dealer buyers will try to play it down of course.

Does anyone remember selling Mercs about 15 years ago?

If it didn't have command no one wanted to buy it... First thing Merc dealer buyers asked.

[5to1]

Trevor555 said:

5to1 said:

Zumbruk said:

Jiebo said:

Zumbruk said:

Options essentially have no value in the general resale market.

Except if its a Porsche

Quite so.

Probably because they make you tick boxes for kit that should be standard in the category of car (memory drivers seat for example).

Also when you're a buyer the OPC network assigns value to the options. But when you're selling to the OPC, all but the core options (see above) and a few really desirable ones depreciate to near zero. Thats my anecdotal take on it anyway.

I've sold one or two, and remarketed a few in the trade.

My experience has been that with the low spec cars the dealers just say "sorry, not for me"

I think thats kind of my point. For the category of car, some things really shouldn't be options and thats why if you don't tick those boxes you'll lose more then the option cost come resale. Memory drivers seat, heated front seats for example. In that category I'd suggest almost everyone would balk at not having those sort of conveniences.

Trevor555 said:

I had a lovely spec 981 where the dealers kept chasing me, and the price just kept going up over a week. Started at £31,000 from OPC and ended up £36,000 Dove House Motor Co. OPC rose to £34,000..

So my experience is that Options do count, although dealer buyers will try to play it down of course.

Does anyone remember selling Mercs about 15 years ago?

If it didn't have command no one wanted to buy it... First thing Merc dealer buyers asked.

I still think most will depreciate to near zero. Or at the very least you'll lose a hefty chunk when compared to the depreciation curve of a car without them. Some are clearly desirable in the market and so make the car easier to sell and hence help with depreciation. But I think (admittedly anecdotal and not based on lots of data) most of the options list you'll get nothing back, as with all cars.

It's hard to tell for sure, because the OPC is obviously going to assign value at the forecourt, but we dont know if they'd assigned the same value buying the car in. And people are often twitchy about admitting what they lost on their cars getting out of them.

Anyway, right now it looks like its a sellers market IF you're in a position to sell, happy and very very rare days, provided you can live without the car as you can't be sure when the next one will turn up.

[Zumbruk]

Trevor555 said:

5to1 said:

Zumbruk said:

Jiebo said:

Zumbruk said:

Options essentially have no value in the general resale market.

Except if its a Porsche

Quite so.

Probably because they make you tick boxes for kit that should be standard in the category of car (memory drivers seat for example).

Also when you're a buyer the OPC network assigns value to the options. But when you're selling to the OPC, all but the core options (see above) and a few really desirable ones depreciate to near zero. Thats my anecdotal take on it anyway.

I've sold one or two, and remarketed a few in the trade.

My experience has been that with the low spec cars the dealers just say "sorry, not for me"

I had a lovely spec 981 where the dealers kept chasing me, and the price just kept going up over a week. Started at £31,000 from OPC and ended up £36,000 Dove House Motor Co. OPC rose to £34,000..

So my experience is that Options do count, although dealer buyers will try to play it down of course.

Hence my use of the phrase "general resale market". I was trying to find a short way of saying "except certain brands, e.g., Porsche."

[anonymous-user]

Viz options, I’ve been under the belief that they will increase the speed at which a car sells, without doing much for the actual price it does sell for.

Obviously, exceptions to every rule.

[CAPP0]

Sporky said:

anonymous said:

[redacted]

I do feel sorry for [e-mail] - when I realised that was probably a real address I changed to [e-mail]. Good old Professor Bob Bobson, of 808 Bob St, Bobville.

I do the same, but I'm not sharing my "alias" . The domain exists though so there is probably a lot of undelivered mail on their server, maybe I'd better change it.

[AF07]

I did this with wbac and constantly had emails every few weeks so always use fake details now.

Incidentally on this subject, my Renault clio pcp is almost up. The GFV is just over 6k.

Just did a valuation on evans halshaw which came in at £10,400!!

Decided to go and see them and they actually stuck to the price, valid for 7 days with no caveats.

Granted the car is in almost new condition having only done 2k miles a year so they couldn’t pick anything to de value it.

Crazy prices, obviously tempted to sell and make over £4K profit but I guess I’d just end up paying equally more for a replacement car!

[FishAndChips]

FishAndChips said:

Bonkers stuff, purchased a used approved C Class from Mercedes in Jan for £16k. Placed an order with VW for a new car in Feb in which they offered me £12k part ex for the Merc. WBAC current offer is £17.5k and rising.

All relative though as I have no new car yet to purchase.

Here's a question, what % increase would you expect to realise on a private sale over WBAC? I guess higher return comes with added stress of dealing with plenty of tyre kickers etc?

Edited by FishAndChips on Tuesday 24th August 17:42

18k now, more madness.

[drgoatboy]

Just sold my e300 cabriolet to mercedes for £3200 more than I bought it for in march. Got myself a mini cooper instead for £3100 (which I have always fancied trying)
So basically 6 months of luxury drop top motoring and a mini cooper s for free! Winner! (Ok I am ignoring the £500 of servicing I did on the e class but that's man maths for you)