Has my approved Rolls Royce been “clocked”? Please help

[Austin_Metro]

Just an idle musing, but whenever I rent a car the mileage is recorded. Some are unlimited but any more expensive stuff usually comes with a daily limit. If your car was a prestige rental in the past, did they tell each customer ... “don’t worry about the odometer... it’s broken ... happens on all 250k new RR’s sir...”

Also, does the related co have a Rolls Royce on the fleet. Can you look back at an old version of that company’s website (wayback machine??) and see your car?

Keep sleuthing!

[hotwheels23]

I’ve searched the original registration number but nothing coming up, may have had a private plate? Is there any way of finding out?? By the way feeling sick to my stomach right now but if with everybody’s help and support on here we can get solid proof I will take it to the very top and it will be made very very public, thanks

[anonymous-user]

what colour is it?

if you know the company trawl there social media, like instagram etc.

Edited by anonymous-user on Sunday 20th September 00:59

[Geekman]

hotwheels23 said:

I’ve searched the original registration number but nothing coming up, may have had a private plate? Is there any way of finding out?? By the way feeling sick to my stomach right now but if with everybody’s help and support on here we can get solid proof I will take it to the very top and it will be made very very public, thanks

If they’re smart enough to have the cash to buy the car in the first place, plus install some sort of mileage blocker, there’s no way they’ll have been renting it on the plate it was sold to you with. You can get private plates for £250, so it’s a no brainer in cases like these.

I haven’t kept up to date with such things, but if you run a HPI check on the VIN, it may be possible to see the history of previous plates. Someone more knowledgeable than me might be able to confirm?

[LaurasOtherHalf]

I think all the sleuthing in the world won’t tell you much, you need to get it hooked up to the bmw diagnostics machine and interrogate the software.

OP, where abouts in the country are you?

[AW111]

Rolls Royce said:

Our legendary and unrivalled attention to detail is no different for a previously-owned Rolls-Royce, than it is for the motor cars leaving Goodwood today. It begins with the selection of the Provenance motor car itself. We only feature those that have been meticulously cared for and maintained at the highest level, with an exhaustive written record to prove it.

I don't see how Rolls can wash thier hands of this.
Did they provide a "Provenance" certificate or similar?

[cheddar]

Having read it, it appears that Rolls Royce have broken EVERY promise in their 'Pre Owned Benefits' literature.

This whole thing reeks of lies and mileage correction and the dealer knows it, hence the silent treatment.
I hope, as previously mentioned, that you manage to discover the true mileage and take these people to task.

Forget the 'I sold two cats at a loss' angle, that was down to you.
Concentrate on confirming the true mileage (looks more like 50/60k to me) and use reputable representatives to aid you.

[mike74]

The fact that the previous owners have replaced the tyres and yet haven't bothered to get the free service carried out is a huge red flag alone.

[tomble22]

If you do a hpi check it'll tell you the history of the reg and any private plates. I use the mycarcheck app usually, £3.99 for a basic check which will tell you what reg it changed to and from and when.

Sorry to hear your predicament as well op, must be gutting!!

[The Rotrex Kid]

Send me the reg OP, I can tell you any previous plates it’s had.

[Blue62]

It’s nice to see so many people offering the OP advice and support, it’s what PH is really about, rather than the cynical carping and put downs. It appears this guy has been royally stiffed and I hope that the help he’s getting here will encourage him to fight this.

[anonymous-user]

Another check worth doing is “vcheck”. In addition to the usual HPI kind of stuff, it checks if cars have been used as taxis or private hire vehicles, but this is only if it was legitimately registered as one, which may not help. It checks salvage auctions too. Lots of cars out there with damage not recorded before being repaired. They fly completely under the radar of HPI. They estimate 1% of HPI clear cars are actually write offs.

https://www.vcheck.uk/

Edited by mstrbkr on Sunday 20th September 07:28

[hotwheels23]

LaurasOtherHalf said:

I think all the sleuthing in the world won’t tell you much, you need to get it hooked up to the bmw diagnostics machine and interrogate the software.

OP, where abouts in the country are you?

Surrey

[LaurasOtherHalf]

hotwheels23 said:

LaurasOtherHalf said:

I think all the sleuthing in the world won’t tell you much, you need to get it hooked up to the bmw diagnostics machine and interrogate the software.

OP, where abouts in the country are you?

Surrey

I only ask as I know a garage outside the dealer network that can do the job (they helped me with one of my cars years ago that a previous owner had tampered with) but they are about as far north as you can get. I'm sure there are a multitude of people in Surrey that can help.

[hotwheels23]

AW111 said:

Rolls Royce said:

Our legendary and unrivalled attention to detail is no different for a previously-owned Rolls-Royce, than it is for the motor cars leaving Goodwood today. It begins with the selection of the Provenance motor car itself. We only feature those that have been meticulously cared for and maintained at the highest level, with an exhaustive written record to prove it.

I don't see how Rolls can wash thier hands of this.
Did they provide a "Provenance" certificate or similar?

Not an actual certicate but it’s all over their website and I was directed to their Dealer from that, they are not disputing it was sold to me as a provenance car the loophole appears to be that now I have a problem they say my contract is with Manchester who have been reluctant to acknowledge the issue or answer my concerns in writing,

[hotwheels23]

LaurasOtherHalf said:

hotwheels23 said:

LaurasOtherHalf said:

I think all the sleuthing in the world won’t tell you much, you need to get it hooked up to the bmw diagnostics machine and interrogate the software.

OP, where abouts in the country are you?

Surrey

I only ask as I know a garage outside the dealer network that can do the job (they helped me with one of my cars years ago that a previous owner had tampered with) but they are about as far north as you can get. I'm sure there are a multitude of people in Surrey that can help.

If I can’t find anywhere closer I would go to the outer Hebrides to get to the bottom of this.......

[Eyersey1234]

I'm sorry to hear this OP I hope you can get it sorted

[hotwheels23]

cheddar said:

Having read it, it appears that Rolls Royce have broken EVERY promise in their 'Pre Owned Benefits' literature.

This whole thing reeks of lies and mileage correction and the dealer knows it, hence the silent treatment.
I hope, as previously mentioned, that you manage to discover the true mileage and take these people to task.

Forget the 'I sold two cats at a loss' angle, that was down to you.
Concentrate on confirming the true mileage (looks more like 50/60k to me) and use reputable representatives to aid you.

I could perhaps understand this sort of behaviour from a back street Arthur Daley but how can a manufacturer that’s name alone is used as a benchmark for quality make claims like this and then say my contract is with a 3rd party?? I thought I was buying from Rolls Royce? Can you actually buy from them directly or are even new car purchases subject to the same problem I have?

Edited by hotwheels23 on Sunday 20th September 08:42

[ALawson]

I expect this thread will go the way of the M5 warranty claim one, maybe worth pointing RR to this via twitter and let them sort this out now before it gets worse. Which it appears it will.

OP have you run the vcheck yet?

[Mikebentley]

OP keep your chin up you are making headway on this just in the last two days. Maybe a link to this thread needs sending to RR PR and RR Manchester to sharpen their interest in your case. Would putting the VIN on here be useful?