MB Lease Charges Dispute

[charltjr]

You seem to be dodging the key question of whether the damage was there or not OP.

The collection report is not a get out of jail free pass if that’s what you’re after, lease agreements always contain a provision that the car will be more thoroughly checked after collection.

I know when both my (non-MB) cars were collected the inspection was a hell of a lot more detailed than a basic safety check and did include them checking it for damage but maybe it’s different with Merc.

[Olivergt]

jeezy said:

Thank you again for all your comments.

The options I have been presented with are

1. I agree I owe the debt
2. I owe some of the debt but not all of it
3. I don't know whether I owe the debt
4. I dispute the debt

In terms of the damage they are trying to claim for it is

- bumper front scratched £210
- bumper rear scratched £210
- sill cover left hand scratched £210
- steering column shroud lower air freshener damage £30.50
Wheel left hand rear rim damage - £110
Wheel right hand front spoke damaged £110
Wheel right hand rear spoke damaged £110

When i queried about the report I signed based on the inspection at roadside not mentioning anything they have come back with, one of their reps came back with this

Thankyou for your recent correspondence. Regarding the report you have referenced this is a collection report completed by Anglia this is carried out to ensure the vehicle is road worthy and legal in order to be collected. This would not be an inspection of the vehicle from where charges would be raised. Once the vehicle is returned to our Defleet centre an inspection is then carried out and this is where the damage charges have been raised from please find the link to this report below;


I welcome all your thoughts, i plan to go back to them this week (the solicitors) stating my position

What damage from that list are you disputing and why?

As others have said, you seem to be dodging the one question that needs to be answered, was the damage there when it was collected from you, or are you claiming it was done after it was collected?

[SmoothCriminal]

Car must have been damaged, the op thought they got away with it by signing the roadside report and now it's been properly inspected has been stung by this new report.

I come to the above conclusion because the op won't answer whether it had damage and hasn't posted any pictures of undamaged areas.

Tell us what damage it had.

Every lease car I've had returned they have taken pictures of every panel even if they have marked no damage on it so won't take much for them to provide that at court to say the ops ideas of it happening at the secondary inspection site is fantasy

Edited by SmoothCriminal on Friday 18th August 07:28