VW FS applying excess mileage charge before end of PCP

[Piginapoke]

Hi all. My Tiguan is 2/3 way through a PCP, and we intend to buy it at the end of the term, next year. It’s 7k miles over it’s scheduled mileage, but it’s not something we were bothered about as we plan to buy it. The car was serviced last month and I have just got an excess mileage bill for £400 (for the 7k over budget miles). This can’t be correct?!

[Piginapoke]

I thought excess mileage charges only apply when you hand the car back at the end of the term

[Piginapoke]

That’s useful, thanks. I’d be surprised if it’s a service plan charge, levied at 4.6p per mile.

[Piginapoke]

Having reviewed the paperwork, the change relates to the fixed price servicing plan, not the PCP. It still seems steep at 5p a mile, why they can't just increase our service plan contributions I don't know.

It's my last time with VWFS, never again.

[Piginapoke]

Its just a service plan.

Turns out my original dealer sold me a 45k PCP and only a 30K maintenance plan, so it became exhausted.

I've registered a complaint, but don't hold out much hope as its dealt with by the same, dim, dealer.