Dealer ignoring obligation to repair
Discussion
Hi,I bought an Audi TTRS in Jan for £35k from a dealer and discovered that its burning oil around 1L every 400-500 miles. I didnt take out any finance or anything. Still had my second car and wasn't driving it much so didn't realise the issue until March
I text the dealer this twice (in March and April), he has read my messages but not replied
I've sent him a letter by recorded delivery asking him to repair under CRA 2015 giving him 10 days to respond but he's ignored that too
What should my next action be, am I okay to get the issue diagnosed and repaired and then go to court for the repair cost?
I only fear that it's going to cost in the thousands
I text the dealer this twice (in March and April), he has read my messages but not replied
I've sent him a letter by recorded delivery asking him to repair under CRA 2015 giving him 10 days to respond but he's ignored that too
What should my next action be, am I okay to get the issue diagnosed and repaired and then go to court for the repair cost?
I only fear that it's going to cost in the thousands
But everything was done via text up until I flagged the issue- radio silence after then. Plus afraid that a dealer who ignores issues is also the type to:
A) Take the car to check over and "find no issue"
B) Drain the oil and fill it with a thicker one to try and mask the issue
Yes it came with 3 months RAC warranty with a £1k limit. But I went to dealer because the only local RAC approved garage doesn't have the best rep, plus the warranty doesn't cover diagnosis of the issue
A) Take the car to check over and "find no issue"
B) Drain the oil and fill it with a thicker one to try and mask the issue
Yes it came with 3 months RAC warranty with a £1k limit. But I went to dealer because the only local RAC approved garage doesn't have the best rep, plus the warranty doesn't cover diagnosis of the issue
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