Nearly New Car Paint Condition

[Jaguar99]

Recently picked up a nearly new car (5 months old with 1800 miles)

All looked good when I viewed it and initially when I picked it up, however it’s now a couple of weeks later and have noticed lots of swirls, scratches in the clear coat and loads of sap spots on the car

I generally buy my cars at this age and mileage and while not always perfect I have never seen this many marks, etc on any of my previous cars. Other than the paint, the car is great in and the exact colour and spec I want

I have contacted the dealer and told them it is not good enough; my question is what would be reasonable for me to expect from the dealer? Ideally, I would like them to arrange at their expense for some correctional work to be done but don’t know what they will offer yet

[Jaguar99]

Thanks guys

Pretty much what I was thinking. As I said, I have asked them and expressed my disappointment to see what happens (or doesn’t happen)

I know about the dealer waxes wearing off but I’ve only had the car a week so that would be some pretty weak-ass wax to have worn off that quickly and my previous similar age/mileage cars were not this bad

I have a detailer lined up to sort it should the dealer end up being a dead end but if I don’t have to spend £300……

[Jaguar99]

nickfrog said:

lord trumpton said:

Way too cheap.

Any decent detailer thats experienced and in demand would be into charging 800 upwards for any work that involved paint correction

It depends how much work is involved. Decon and 1-stage can easily be sourced for £400 and will yield a very good result on light swirling. Assuming it's not a massive SUV of course.

Thanks guys

He quoted for decontamination, machine polish and wax and it’s a crossover/large hatchback size

The swirls are quite light and I guess the result of the on-site valeters throwing water and a dirty rag over it every week on the forecourt plus one small patch on the bonnet where it looks like something was scrubbed (bird poo I guess?). From a few feet away you can’t see anything but if the sun hits it right or you are under the lights somewhere like a petrol station you can see it

The detailer’s reviews are good and he has said all the right things so far