Used car with smoke smell
Discussion
I suspect I know what the answer is but I've been awake all night thinking about it.
The wife bought a new used car yesterday after her old one was written off.
Kona ev from a main dealer.
We agreed a price over thebohone, gave deposit and went to go and collect yesterday and all seemed OK till I sat in it after it was bought and paid for and realised it's been a bloody smokers car. The wife in typical fashion said, oh ye I did notice a bit of a smell but just assumed it was because it's been stood for a bit.
The wife has to transport bridal gowns for her work and is now paranoid about the smell spreading which I think is valid, plus it wasn't exactly a cheap car.
I'm annoyed at myself for not checking but I guess fell into a false sense of security thinking a main dealer sale with warranty etc what could be wrong with it.
I'm guessing as my wife viewed it and paid for it in person there's not a huge amount we can do now?
Ideally, I don't want the car, from what I've read no matter how much it's cleaned or fogged it won't ever go away completely, fine if its super cheap but it wasn't.
Havent approached the dealer yet as in not sure of the best way to proceed, but I highly suspect they won't take it back with open arms.
Appreciate any advice, even if it is just that it's been an expensive mistake.
The wife bought a new used car yesterday after her old one was written off.
Kona ev from a main dealer.
We agreed a price over thebohone, gave deposit and went to go and collect yesterday and all seemed OK till I sat in it after it was bought and paid for and realised it's been a bloody smokers car. The wife in typical fashion said, oh ye I did notice a bit of a smell but just assumed it was because it's been stood for a bit.
The wife has to transport bridal gowns for her work and is now paranoid about the smell spreading which I think is valid, plus it wasn't exactly a cheap car.
I'm annoyed at myself for not checking but I guess fell into a false sense of security thinking a main dealer sale with warranty etc what could be wrong with it.
I'm guessing as my wife viewed it and paid for it in person there's not a huge amount we can do now?
Ideally, I don't want the car, from what I've read no matter how much it's cleaned or fogged it won't ever go away completely, fine if its super cheap but it wasn't.
Havent approached the dealer yet as in not sure of the best way to proceed, but I highly suspect they won't take it back with open arms.
Appreciate any advice, even if it is just that it's been an expensive mistake.
loskie said:
Perfect, it was a promise car so we should be able to fall back on that if nothing else. Thank you! Thanks all.
As my wife has to transport bridal gowns, she isn't too interested in keeping it and trying to remove the smell as it seems the jury is out whether they actually work or not but could always suggest the new treatment me tioned if we can't find another car.id hate to try something and then find out it's no good and we've gone past the 30 day exchange option.
Its a hyundai promise care from a main dealer so we do have the exchange option there, but there arnt many similar specced/priced cars around so finding a replacement could be an issue.
I asked over the phone if there was any major issues with the car (mainly thinking scratches etc smoking in this day and age just didn't come onto my radar) so yiu could argue it should have been mentioned then.
My wife sat in it and smelt it but didn't clock it was smoke, she just thought it was something to do with the valet it'd just had (we were going to view and buy the same day so they'd got it ready for us) it wasn't untill I sat in it after it was bought and paid for I realised straight away it was smoke.
She has spoken with the dealer who seem keen to get it resolved but is waiting for his manager to be back in tomorrow so see if the actions match the words.
Hopefully there may be something available through hyundai UK that hasn't reached dealers yet that will fit the bill, I don't have much desire to go elsewhere as they also stick a fresh 5 year warranty on the cars which yiu won't get from any other dealer.
Thanks for all the replies, will let you know what comes of it.
As my wife has to transport bridal gowns, she isn't too interested in keeping it and trying to remove the smell as it seems the jury is out whether they actually work or not but could always suggest the new treatment me tioned if we can't find another car.id hate to try something and then find out it's no good and we've gone past the 30 day exchange option.
Its a hyundai promise care from a main dealer so we do have the exchange option there, but there arnt many similar specced/priced cars around so finding a replacement could be an issue.
I asked over the phone if there was any major issues with the car (mainly thinking scratches etc smoking in this day and age just didn't come onto my radar) so yiu could argue it should have been mentioned then.
My wife sat in it and smelt it but didn't clock it was smoke, she just thought it was something to do with the valet it'd just had (we were going to view and buy the same day so they'd got it ready for us) it wasn't untill I sat in it after it was bought and paid for I realised straight away it was smoke.
She has spoken with the dealer who seem keen to get it resolved but is waiting for his manager to be back in tomorrow so see if the actions match the words.
Hopefully there may be something available through hyundai UK that hasn't reached dealers yet that will fit the bill, I don't have much desire to go elsewhere as they also stick a fresh 5 year warranty on the cars which yiu won't get from any other dealer.
Thanks for all the replies, will let you know what comes of it.
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