Carwow misrepresented Car in Ad

[Meltham Terrier]

So, got a bit of an on going issue with carwow.

I put my car up for sale with them last week and up loaded all the details. The valuation I was given was in line with my expectations. The car sold for approximately £600 over there valuation so therefore I was happy, but the price was not excessive that It was alarming.

The car was purchased by a main dealer for their stock. The agreement was that they paid me directly for difference in the finance and they would settle the finance with the Brand finance company directly, ( now wishing that I was going to settle the finance).

So I got a call this morning from the sales director of the Dealership saying that the car was not as advertised. He told mw the car was advertised as a rare 7 seat version and not as the std 5 seat version which my car is.

My details are correct so the issue is with Carwow who have got the details wrong. The V5 which both the dealer and Carwow have seen states it’s a 5 seater.

So the funds for the car have been blocked until carwow decide what to do on Monday.
I am of the view that it’s their mistake and they should compensate the dealer who is willing to take the car at a lower price inline with a 5 seat version.

Has anyone had any similar experiences with this issue.

Thanks Andy

[Meltham Terrier]

I don’t want or need it back. New car has been collected today. My concern is that I end up been out of pocket on the sale due to no fault of my own

[Meltham Terrier]

No I didn’t get sent a copy of the advert or there txt.
Just trying to get hold of the T&C’s