Tesla downgrades second hand car

Tesla downgrades second hand car

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Discussion

Heres Johnny

7,257 posts

125 months

Sunday 9th February 2020
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aestetix1 said:
Jalopnik claims to have seen the original paperwork given to the dealer by Tesla that says it had autopilot.
Ive not read the article but the one listed a few posts higher than this is saying Tesla are changing EAP to Autopilot which removes some of the functions. Dealer doesn’t know what they’re selling and what’s in each option. Tesla’s mistake was being slow to update the car

Tesla retrospectively removed rear heated seats (well the ability to use them) from SR+ model 3 as the early ones came with it enabled.




aestetix1

868 posts

52 months

Sunday 9th February 2020
quotequote all
Heres Johnny said:
Tesla retrospectively removed rear heated seats (well the ability to use them) from SR+ model 3 as the early ones came with it enabled.
Wow. I'm sure that would be illegal in the UK. They sold you a car, you accepted it in the state it was delivered, they can't change their mind later.

anonymous-user

55 months

Sunday 9th February 2020
quotequote all
aestetix1 said:
Heres Johnny said:
Tesla retrospectively removed rear heated seats (well the ability to use them) from SR+ model 3 as the early ones came with it enabled.
Wow. I'm sure that would be illegal in the UK. They sold you a car, you accepted it in the state it was delivered, they can't change their mind later.
I’m sure they could, if that right was reserved in the contract.

Why couldn’t they?

Starfighter

4,945 posts

179 months

Sunday 9th February 2020
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That surely has to be an unfair contract term.

soupdragon1

4,113 posts

98 months

Sunday 9th February 2020
quotequote all
REALIST123 said:
aestetix1 said:
Heres Johnny said:
Tesla retrospectively removed rear heated seats (well the ability to use them) from SR+ model 3 as the early ones came with it enabled.
Wow. I'm sure that would be illegal in the UK. They sold you a car, you accepted it in the state it was delivered, they can't change their mind later.
I’m sure they could, if that right was reserved in the contract.

Why couldn’t they?
Just because something is signed in a contract doesn't make it legally enforceable or not to be subject to challenge.

We sign up to terms and conditions all the time but when push comes to shove, anything can be challenged.

NDNDNDND

2,042 posts

184 months

Sunday 9th February 2020
quotequote all
aestetix1 said:
Heres Johnny said:
Tesla retrospectively removed rear heated seats (well the ability to use them) from SR+ model 3 as the early ones came with it enabled.
Wow. I'm sure that would be illegal in the UK. They sold you a car, you accepted it in the state it was delivered, they can't change their mind later.
I had to read that through three times because I couldn't believe it. Is this the reality of over-the-air updates? The manufacturer will remove features without warning behind your back, and give you fart-mode in exchange? Who really wants to deal with a company that behaves like that?

Heres Johnny

7,257 posts

125 months

Sunday 9th February 2020
quotequote all
Here’s a link - the argument is they weren’t in the spec you bought but still seems very consumer unfriendly
https://forums.tesla.com/forum/forums/where-did-my...

NDNDNDND

2,042 posts

184 months

Sunday 9th February 2020
quotequote all
Let alone building the hardware for a feature into a car, and then forbidding you to use it through software...

I know autopilot is basically software, and using it is akin to purchasing a software licence, but to build a heated seat element into a seat and then not let you use it pretty offensive. Yes, I get why - efficiency of manufacture, and then leveraging the feature to get more money from the customer - but it is massively, transparently cynical.

RobDickinson

31,343 posts

255 months

Monday 10th February 2020
quotequote all
aestetix1 said:
Heres Johnny said:
Tesla retrospectively removed rear heated seats (well the ability to use them) from SR+ model 3 as the early ones came with it enabled.
Wow. I'm sure that would be illegal in the UK. They sold you a car, you accepted it in the state it was delivered, they can't change their mind later.
The car was sold specifically without heated rear seats though.

Heres Johnny

7,257 posts

125 months

Monday 10th February 2020
quotequote all
RobDickinson said:
aestetix1 said:
Heres Johnny said:
Tesla retrospectively removed rear heated seats (well the ability to use them) from SR+ model 3 as the early ones came with it enabled.
Wow. I'm sure that would be illegal in the UK. They sold you a car, you accepted it in the state it was delivered, they can't change their mind later.
The car was sold specifically without heated rear seats though.
Technically the car was sold without any mention of rear heated seats rather than say "this car does not have rear heated seats". There is a significant difference between the two. You only draw inference from there being none because you have read the premium pack which lists them and the semi premium doesn't.

aestetix1

868 posts

52 months

Monday 10th February 2020
quotequote all
NDNDNDND said:
I had to read that through three times because I couldn't believe it. Is this the reality of over-the-air updates? The manufacturer will remove features without warning behind your back, and give you fart-mode in exchange? Who really wants to deal with a company that behaves like that?
Yes, that's the reality. Actually it's worse than that, even if they aren't stealing features from you they may have to nerf your car. Recently Autopilot was nerfed in Europe and Japan so that it can't steer round tighter bends any more.

Software updates are a mixed blessing. On the one hand your car gets upgraded sometimes. On the other hand it gets downgraded sometimes and its behaviour changes in unpredictable ways. Something that worked last week might be broken by this week's update.

aestetix1

868 posts

52 months

Monday 10th February 2020
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Looks like they have restored his paid-for features.

https://teslamotorsclub.com/tmc/posts/4462556/

irocfan

40,716 posts

191 months

Monday 10th February 2020
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a reasonable result in the end, but what an arseache to go through, Yet another reason not to give this ego-maniacal twunt any of my money (not that I'm in a position to be able to afford at this point)

buggalugs

9,243 posts

238 months

Monday 10th February 2020
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Wonder how far he would have got with them if the story hadn’t ‘gone viral’.

I guess they haven’t figured out yet what BMW, Mercedes, VW etc have which is that strong second hand values make your new cars cheaper to own whilst standing a higher sticker price. I’m sure these Silicon Valley geniuses will get there in the end.

RobDickinson

31,343 posts

255 months

Monday 10th February 2020
quotequote all
aestetix1 said:
Yes, that's the reality. Actually it's worse than that, even if they aren't stealing features from you they may have to nerf your car. Recently Autopilot was nerfed in Europe and Japan so that it can't steer round tighter bends any more..
Thank the EU for that...

gooner1

10,223 posts

180 months

Monday 10th February 2020
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Can Tessla disconnect software while the car is being driven?

aestetix1

868 posts

52 months

Monday 10th February 2020
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RobDickinson said:
Thank the EU for that...
I thank Tesla for not bothering to talk to the EU about what limits they want to set before releasing the car onto European roads. If the EU has good reason to limit it then you must conclude that Tesla released an unsafe vehicle.

RobDickinson

31,343 posts

255 months

Monday 10th February 2020
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Nothing to do with protecting EU market at all lol mkay. Ap works just fine elsewhere.

anonymous-user

55 months

Monday 10th February 2020
quotequote all
RobDickinson said:
Nothing to do with protecting EU market at all lol mkay. Ap works just fine elsewhere.
If they wanted to protect the market there are far better ways than simply banning a feature. They’re quite adept at that, as we all know.

In this case it’s more about protecting its citizens.


RobDickinson

31,343 posts

255 months

Monday 10th February 2020
quotequote all
Lol mkay