fuel pump fails in current production
Discussion
Its a weird one isn't it - love the car but even before I brought it I assumed there would be issues given it is French and low volume so I got an extended warranty. 2 years in I have had the corrosion issue but that's it - and that was sorted quickly. Build quality is not great (lots of rattles and poor materials) but again I expected that. Bit rubbish for pushing £50K I suppose but then when you drive it every penny spent feels worth it. A long term solution to the fuel pump issue would be good though so we should all keep reporting to the DVLA if we are unlucky enough to get hit by it. Alternator one is less of a worry - I have had alternator fails on German cars as well.
Still an absolute peach of a car - and hits both measures - always makes me smile when I am in it and I always turn to look at it once i have parked it up.
Still an absolute peach of a car - and hits both measures - always makes me smile when I am in it and I always turn to look at it once i have parked it up.
I have been talking to Alpine UK Customer Care and the very keen person I spoke too told me he is one of two new people dedicated to UK customers and based in the UK. I have had 2 failures of my ‘22 GT while I’m on tour, which I assume are fuel pump related even though the Swiss Alpine agent I took it to was unable to diagnose. I have flagged these 2 with him and although he can’t actually do anything to help me on my journey, he will assist in diagnosis and repair when I’m back in the UK. I would suggest that anyone with any issues or concerns make contact with this team so they can form a clearer picture of the scope of the fuel pump issue. +44 800 023 2330 option 3.
I think a few of us have had initial failures where the car has restarted after a short while, only for it then to fail again permanently a little while later. Again, Alpine need to pick up their game on this, having the first breakdown is bad enough but to fail to fix the problem and send the cars out again should be unforgivable. I know it's the problem with computer technology and cars these days where dealers have their hands tied by Alpine and whatever the diagnostics say, but I wonder how many false positives they'd really suffer (ie unnecessary swaps where it's not really the fuel pump) vs keeping customers a little happier.
Colin P said:
If it helps anyone, with suggestion that October brought about a new fuel pump, I think you can find your Manufacture date on the last page of the ICE handbook.
The ID sticker is unhelpful stating Model Year 15, but the Key Code sticker is date marked. Mine is 48.22, hopefully meaning it is Dec 22 and has the alternate FP.
Colin I’m interested to know whether the info you refer to is peculiar to your car. I’ve looked in the smaller of the 2 handbooks, the one with the nav and other entertainment system info and there is no vehicle or key information. The ID sticker is unhelpful stating Model Year 15, but the Key Code sticker is date marked. Mine is 48.22, hopefully meaning it is Dec 22 and has the alternate FP.
The only info I can find in the book pack is a small certificate relating to the Alarm installation date, on mine 15.12.22.
I wondered if others have the info you refer to in their handbook
aea730 said:
Colin I’m interested to know whether the info you refer to is peculiar to your car. I’ve looked in the smaller of the 2 handbooks, the one with the nav and other entertainment system info and there is no vehicle or key information.
The only info I can find in the book pack is a small certificate relating to the Alarm installation date, on mine 15.12.22.
I wondered if others have the info you refer to in their handbook
This is the sticker. The only info I can find in the book pack is a small certificate relating to the Alarm installation date, on mine 15.12.22.
I wondered if others have the info you refer to in their handbook
For those that have suffered this, could someone please tell me how quickly the car decelerates. Is it just like removing your foot from the accellerator, or more rapid.
Reason I ask is that I'm off to the IOM next week with my Lotus friends and on the first day we show new drivers around. I'm a regular visitor so usually lead a group of cars, fairly rapidly.
Reason I ask is that I'm off to the IOM next week with my Lotus friends and on the first day we show new drivers around. I'm a regular visitor so usually lead a group of cars, fairly rapidly.
Colin P said:
For those that have suffered this, could someone please tell me how quickly the car decelerates. Is it just like removing your foot from the accellerator, or more rapid.
Reason I ask is that I'm off to the IOM next week with my Lotus friends and on the first day we show new drivers around. I'm a regular visitor so usually lead a group of cars, fairly rapidly.
It is only like removing your foot from the gas rather than anything faster, but there is no power/limp period either.Reason I ask is that I'm off to the IOM next week with my Lotus friends and on the first day we show new drivers around. I'm a regular visitor so usually lead a group of cars, fairly rapidly.
The problem is that wherever you end up stopped, you'll be there until you push it/tow it somewhere safer. Would be worth remembering the "get it into neutral" of: Ignition on while NOT having foot on the brake (so it doesn't try to start the car), then foot on the brake and press 'N'.
Colin P said:
Thanks Jon, that is at least reassuring.
Yep, I have the "getting it into neutral" figured, but I must admit when doing 3 figure speeds (legal in places on the IOM) the last thing I want is unexpected rapid deceleration without brake lights and to be rear ended by a friend.
Colin,Yep, I have the "getting it into neutral" figured, but I must admit when doing 3 figure speeds (legal in places on the IOM) the last thing I want is unexpected rapid deceleration without brake lights and to be rear ended by a friend.
Try not to worry - the chances of the fuel pump failing on you during your IOM trip are very very small...
I've also been alarmed by all the commentary on the issue - and it's good that it's being highlighted - but we're talking about a very small % of cars impacted. Alpine have already made a recall on VINs they know are at high risk. If you haven't receive a recall notification it means you remain (like me) at risk but not overly so. Don't forget that the nature of forums and folks pointing things out are almost invariably discussing the negative side rather than on the positive i.e. what could be improved / what's not good / what's gone wrong / what to watch out for etc.
Enjoy IOM!
M.
Went to visit one of the Alpine centres last weekend and spoke to one of the very helpful staff, as well as driving a new GT which was brilliant. Spoke openly about the fuel pump issue and was assured it was affecting very limited numbers of cars and was nowhere near the threshold for a full recall.
He did mention though, and forgive me if covered in detail elsewhere that the pump itself is actually a Denso unit, and in the US there’s a class action suit across Toyota and Lexus cars, which suggests there is a faulty component in the design. So not sure how that plays out and or whether it affects the UK in due course.
He did mention though, and forgive me if covered in detail elsewhere that the pump itself is actually a Denso unit, and in the US there’s a class action suit across Toyota and Lexus cars, which suggests there is a faulty component in the design. So not sure how that plays out and or whether it affects the UK in due course.
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