fuel pump fails in current production

[Aladoro69]

I was speaking to Alpine Customer Service and asked if the recall would cover my PE, and they checked and said it didn't look like it was affected.
He semmed to think that my car is showing as having the fuel pump part number that they are now fitting
That sounds like early cars had the fuel pump that was fine and then for some reason Alpine changed to another part number

[bcr5784]

Aladoro69 said:

I was speaking to Alpine Customer Service and asked if the recall would cover my PE, and they checked and said it didn't look like it was affected.
He semmed to think that my car is showing as having the fuel pump part number that they are now fitting
That sounds like early cars had the fuel pump that was fine and then for some reason Alpine changed to another part number

An earlier post from Alpine seemed to confirm that cars prior October 18 weren't afflicted - but it's odd that I have had the email about the recall from them. Have you had the email?

[neil-g8km6]

Aladoro69 said:

I was speaking to Alpine Customer Service and asked if the recall would cover my PE, and they checked and said it didn't look like it was affected.

Well that's a load of testicular fortitude for a start, as posted previously, my 2018 P.E. had trouble whilst at Bedford Autodrome evening track outing during the +33C week early September.

[Miserablegit]

I’ve had the email and I have a 2018PE

[a110au]

bcr5784 said:

An earlier post from Alpine seemed to confirm that cars prior October 18 weren't afflicted - but it's odd that I have had the email about the recall from them. Have you had the email?

the first australian PE number 1 of 60 was apparently built on 1st Sep 2018 and these PEs definitely have the fp problem. This is prior to October 2018.

[essexstu]

I have been advised by my dealer (John Banks, Cambridge) that the emails advising of the recall will continue to be sent until December then followed up by letter up until February, so dont be concerned if you haven't heard anything yet.

[Teatowell]

essexstu said:

I have been advised by my dealer (John Banks, Cambridge) that the emails advising of the recall will continue to be sent until December then followed up by letter up until February, so dont be concerned if you haven't heard anything yet.

Exactly what I came here for. Thanks. Not received anything just yet.

[Jez O]

Mine is a Sept 22 (72 plate) and was manufactured in April 2022. It is therefore affected by the recall, however the pump failed a month ago and has been fixed. I asked Alpine customer services (Wasim) whether mine would therefore need the recall and he confirmed as it has the updated fuel pump fitted when it was fixed a few weeks ago, it would not need the recall, because it is the same fix.

So I guess anyone that’s received a fuel pump with the new part number won’t actually have anything further done. I don’t think they’ve filtered the contact at this stage - every owner with an affected car will receive the first notification email, regardless of whether they’ve already had a failure and fix.

[biggles330d]

A while back there was lots of chat about the cars failing and the issue being alternator related? Has this now been debunked as the cause has been found to be fuel pumps, or is the alternator failing still a thing? Not wishing problems on anyone, but it all seems to have gone quiet on this now.

[neil-g8km6]

Perhaps all the alternator problems have all been fixed, mine included😃

[Miserablegit]

biggles330d said:

A while back there was lots of chat about the cars failing and the issue being alternator related? Has this now been debunked as the cause has been found to be fuel pumps, or is the alternator failing still a thing? Not wishing problems on anyone, but it all seems to have gone quiet on this now.

The alternator failures are a separate issue.

[essexstu]

nospark said:

I was going to buy a used A110 and had a read of this forum before making a serious search. These are great cars. Let me say that first.

BUT this fuel pump issue has been the final nail in the coffin. I was wary of buying a car like the Alpine where the timely availability of parts is an issue. Furthermore you are tied in to the dealer network for repairs/ servicing more so than more common models. If Alpine were a stand alone manufacturer you would have more sympathy with these issues. But Alpine has the might of Renault behind it. There is no excuse for crap fuel pumps and general slow availability of parts when things go wrong. I hope Alpine/Renault UK is taking note on comments on this forum. It is affecting their car sales.

PS Good luck and happy motoring to all you owners

Alpine are dealing with the fuel pump issue by way of recall (now confirmed) so dont let this issue put you off buying one...they are fabulous cars and certainly not the only car manufacturer to have issues. I had a Porsche 911 (997), one of those "really reliable well engineered" German cars...it needed two engine rebuilds due to cylinder scoring!

Edited by essexstu on Wednesday 15th November 15:50

[Meonstoke]

Just to clarify on the thread, the folks who have received an email from Alpine dealers to replace their fuel pumps are all based in the U.K., right?

I also have an A110 from before November 2022 (March 2021), and I haven't received any notification from Alpine. Hence, I don't think there is a European wide recall on the fuel pumps, and I see nothing on their website. But If I'm wrong about this, can someone share the Alpine recall announcement please, thanks.

[Miserablegit]

I’m in the UK but the notification came from Alpine direct

[springfan62]

Miserablegit said:

I’m in the UK but the notification came from Alpine direct

I have a PE which I have owned from new but not heard anything from Alpine, it seems to me to be unclear if PE's are included in the recall.

[Miserablegit]

I have a PE that, like you, I’ve owned from new.
I’m keen to have the recall done- I can’t see how the PE would not be affected- unless they changed fuel pumps after the PE run but that seems unlikely.

[Portti]

Meonstoke: I have A110 bought from Belgium and manufactured in March 2022. No communication from Alpine in relation to recall.

[Martyn P]

If you have downloaded ‘My Alpine’ app the same message appears in the tips section.
So seems like a general message about replacement - as mine had already been replaced- unless of course that is not a permanent fix?

[Meonstoke]

Portti said:

Meonstoke: I have A110 bought from Belgium and manufactured in March 2022. No communication from Alpine in relation to recall.

Thanks Porti and everyone.

Then, it's clearly a UK, selected dealers, only arrangement. And not a European (or global) wide and a formal recall by Alpine.

It's important we establish the facts. Thanks guys, good to know.

[7en]

I did hear that Alpine are rolling out the recall in the UK first for particular vehicles.

I have also heard of at least 1 PE owner who received the pre-recall notice, as remember they were surprised as not many PEs have had failing pumps. It's likely they were in a particular VIN range where failures have been reported previously.