2021ish Taycan Turbo (..in green)

[anonymous-user]

Saw one in the flesh, and double take, they really are stunning looking cars. I don't think I've ever thought the same about Teslas which are just functional design with no style.

[bolidemichael]

You're correct about having the luxury of time during this lockdown period, so that you're not missing the car. However, it is a shame that you're paying for a car that isn't accessible for extended periods.

[J4CKO]

Must say you are being pretty stoic considering you spent all that money and the car was broken and the service seems fairly poor. No Point in being a prima donna about it all but not exactly stellar.

30 grand for a battery is impressive like you say, kind of a concern when these cars get older but then I suppose Porsche engines disintegrating hasnt stopped people buying older 911s and the like, plus maybe cut them a bit of slack as its their first go and I suspect that battery pack will be being scrutinized to avoid it happening in future.

Still, an amazing piece of kit, saw one in a strange turquoise at night when they first appeared, it moving off so quietly and looking so different put it on the list of cars I see that stand out in my memory, up there with the Cadbury Purple 720S and Matte Purple Mercedes SLR with purple neons underneath it.

[anonymous-user]

I had a go in one of these when my cayenne was being serviced. Looked like a very realistic proposition (at least until the world went crazy over COVID) really very impressive bits of kit and stunning looking things. Clever design in terms of the things like rear legroom however in my experience Porsche customer service leaves a lot to be desired.

Hope you get it back soon!

[puttything]

Thanks for the continued good wishes all, broken car sucks, but it could be a lot worse at the moment!

culpz said:

Lovely car and love that colour! The only thing I'm not particularly keen on are the wheels. Much prefer the ones on the one that you test drove.

The Mission E design wheels are pretty popular with a lot of buyers of these from what I've seen - I think they look great in a solid colour but I'm not so sold on the different coloured rim myself.

AB said:

I also absolutely love the colour. I have one arriving March but I bottled the green and stuck with Gentian Blue, I did however go with the same Exclusive Design wheels the same as the OP, I really don't like the 'Mission-E' wheels as per his demo.

Really looking forward to getting to grips with it as I ticked almost every single option available which is nearly £40k in options!

Did I mention, I'm really envious of the colour? I just prefer to blend in a bit more. Beautiful car OP.

It is a lovely blue - I did back and forth on the colour a few times, something a bit more under the radar did appeal but my e39 M5 is LeMans blue and the f10 I sold was Moonstone metallic (looks mostly silver) so I'm trying to diversify!

I spent so long debating the virtues of different options, clearly you've taken the correct approach my just selecting them all - guaranteed no regrets Enjoy it when it arrives!

The Spruce Goose said:

Saw one in the flesh, and double take, they really are stunning looking cars. I don't think I've ever thought the same about Teslas which are just functional design with no style.

I saw the new loaner being backed down the drive when it was delivered and it's the first time I've seen one in motion from the outside, the exterior lighting looks great to me too. A Tesla just didn't tickle my fancy either, if Porsche hadn't made this I'd have probably ended up trying to buy a Panamera I think..

bolidemichael said:

You're correct about having the luxury of time during this lockdown period, so that you're not missing the car. However, it is a shame that you're paying for a car that isn't accessible for extended periods.

I'm trying not to think about it!

J4CKO said:

Still, an amazing piece of kit, saw one in a strange turquoise at night when they first appeared, it moving off so quietly and looking so different put it on the list of cars I see that stand out in my memory, up there with the Cadbury Purple 720S and Matte Purple Mercedes SLR with purple neons underneath it.

Frozen blue maybe?

J4CKO said:

Must say you are being pretty stoic considering you spent all that money and the car was broken and the service seems fairly poor. No Point in being a prima donna about it all but not exactly stellar.

30 grand for a battery is impressive like you say, kind of a concern when these cars get older but then I suppose Porsche engines disintegrating hasnt stopped people buying older 911s and the like, plus maybe cut them a bit of slack as its their first go and I suspect that battery pack will be being scrutinized to avoid it happening in future.

CDB1983 said:

I had a go in one of these when my cayenne was being serviced. Looked like a very realistic proposition (at least until the world went crazy over COVID) really very impressive bits of kit and stunning looking things. Clever design in terms of the things like rear legroom however in my experience Porsche customer service leaves a lot to be desired.

Hope you get it back soon!

The service is really inconsistent, but has improved noticeably in the last few weeks. There are still big gaps though, I'll get 3 calls in a day when they want to swap the loan car, but no update on the repair for a week. Would it be too much effort just to bung me an email every couple of days, even if it just says "we're still working on it" ?

Update:

Got a call on Thursday to tell me the Macan had been sold so they wanted it back - on Friday this was dropped off in exchange:



So I'm back in a Taycan, albeit not mine!

This one is a demo Taycan Turbo, so mostly identical - same drivetrain as mine and it's got the same sports seats with a black interior. Notable differences are the non-powered charging port covers on this loaner - I wasn't sure about that particularly frivolous spec choice but it definitely adds a sense of occasion (for me anyway)!

The main difference between this and mine is this one has a battery that works. I've used it once for a run to the shops and I've got to admit, it's a nice place to be and reminds me why I liked this car in the first place. The combination of refinement and performance is quite something, and a bonus electric thing I'd forgotten about - the heating working as soon as you turn the car on. It might be having ridden bikes for a long time that I rank the quality of the heating as one of the things that matters most to me in a car!

I'd completely forgotten just how fast it is too, certainly gave the packaging of the shopping a test.

I hear the replacement, replacement battery for mine is due early this week - maybe I will see it again before February!

Edited by puttything on Thursday 28th January 16:52

[Racing Sombrero]

I was very negative to EVs up until the Taycan came around when a local chap added one to his porsche fleet in a great purpley blue colour, green is definitely the one though! He was going past me at fairly slow speed it made a great howling type sound, not sure if this is noticeable from the inside?

[puttything]

Racing Sombrero said:

I was very negative to EVs up until the Taycan came around when a local chap added one to his porsche fleet in a great purpley blue colour, green is definitely the one though! He was going past me at fairly slow speed it made a great howling type sound, not sure if this is noticeable from the inside?

I've not actually heard it from the outside apart from videos on the 'net - on the inside it makes whirry electric motor type sounds with a back ground bass hum of what I assume is electricity happening. If you turn on the Electric Sport Sound it sounds like a V8 powered church organ.

[shalmaneser]

I've seen a few driving around and the sound - which I'm sure is completely synthetic - is very cool. Kind of sounds like what a car from the future should sound like, with some v8 burble added in for good measure.

OP, nice to see you're back in a taycan albeit as you say not yours... At least you're keeping the miles off your one for what it's worth....

[bolidemichael]

puttything said:

Racing Sombrero said:

I was very negative to EVs up until the Taycan came around when a local chap added one to his porsche fleet in a great purpley blue colour, green is definitely the one though! He was going past me at fairly slow speed it made a great howling type sound, not sure if this is noticeable from the inside?

I've not actually heard it from the outside apart from videos on the 'net - on the inside it makes whirry electric motor type sounds with a back ground bass hum of what I assume is electricity happening. If you turn on the Electric Sport Sound it sounds like a V8 powered church organ.

It's an option and a pretty cool one.

[puttything]

Update: Chased Porsche for an update after not hearing anything for a week - the new battery isn't even in the country yet. Arrives Friday and will, they promise, be fitted by early next week. I reminded them they've had the car for 50 days now. That's 50 of the 60 since the car was delivered.

I presume it's normal that you still have to make the payments on something like this while it's broken? I've not been in this situation before..

At least I have had a Taycan to use though - over past few weeks I've been tooling around on the occasional essential journey or nursery run in the white loaner which is a nice place to be.

Turns out during a (regular maternity related) hospital visit it doubles as a decent office with the large flat centre arm rest and will even charge a MacBook (albeit slowly) via the integrated USB C ports (yes, that's USB-PD for the nerds):

Edited by puttything on Wednesday 3rd February 20:06

[RC1807]

I'm sorry your car isn't back with you yet. That's properly st.
I really like the Taycan, but not from the issues you've had.

[LiamD]

puttything said:

Update: Chased Porsche for an update after not hearing anything for a week - the new battery isn't even in the country yet. Arrives Friday and will, they promise, be fitted by early next week. I reminded them they've had the car for 50 days now. That's 50 of the 60 since the car was delivered.

I presume it's normal that you still have to make the payments on something like this while it's broken? I've not been in this situation before..

I had something similar with a lease m135i in 2014 - they had the car for 21 days after I’d had it 12/13 days, in the end I got onto the uk chief exec and he agreed to write me a cheque the 21 days and a bit of compensation so worth asking - this also included them sending me a fully loaded 5 series from bmw uk for the last 7 days after I’d been using a x1 loaner from my local dealer

[anonymous-user]

That’s dreadful service especially having spent so much on the car in the first place.

I noticed this week when I took my cayenne for a service they are really pushing the taycan and are very convincing with making the numbers work on buying new.

Finance with my cayenne down as a deposit (150k pln/£30k gbp) would be around £450 a month which is give it take what I spend on petrol per week. If we had solar on the garage roof (80m2 south facing) it would actually make a lot of sense.

Hope you get yours back soon. I was genuinely pleasantly surprised at how the numbers stack up.

[Terminator X]

The cost of that "engine" is staggering

TX.

[andy43]

Terminator X said:

The cost of that "engine" is staggering

TX.

It's not the enginey bit it's 30k just for the (empty) fuel tank
Do like these.

[puttything]

andy43 said:

It's not the enginey bit it's 30k just for the (empty) fuel tank
Do like these.

I think it comes half full actually, maybe it goes rusty if it's left empty..! This was the wrong one that they fitted as soon as the car came back online:

[Griff74]

Very interesting read and lovely car, shame about the issues you have had, but even some new ICE cars have major issues (including needing engines, gearboxes etc replacing), hope it hasn't taken the shine of it for you.

I have seen you mention a few times about having a 7kw charger installed and "saving up for it", you do know there is a government grant for it, which will pay most. if not all depending on the installation? And yes it does apply to company car drivers, we had an i3 which was business lease (leased as a company car through my partners own company) and it paid for about 85% of the install for us (we wanted a fancier charger etc).

Having a 7KW not only means that the car charges faster, is always fully charged (as you just plug it back in whenever you have been out) but also full preconditioning works (it won't on the OCU or granny charger as they are known), which not only pre-cons the interior of the car but the battery as well, so range is much improved, esp in winter.

[Harry H]

Interesting to know that 15 yrs after deciding to move away from Porsche having owned 3 different models on the trot the customer service still hasn't improved in terms of feed back.

You'd think by now they would have installed some sort of automated work flow that updates the customer on a regular basis.

In the end I'd just had enough of calling, hanging on, waiting for call backs for what seemed like days on end all for what I thought was a simple service. And when I did get some sort of response it was always delivered as if they were doing me a favour or I was being unreasonable for expecting my car back when they said they would. Which could of been tolerated if it was an actual favour but there was still a massive bill to be paid.

I tried 3 different OPC's over the years and they were all the same.

Shame because they make some great products. I'll happily pay a lot for great service. But when the service is less than average and the price is high one just feels ripped off. I suppose they get away with it because Porsche. Or maybe it was because I hadn't bought the top of the range and ticked all the option boxes

Have to say that whilst my Jag was the most unreliable car I've had the service really was top notch and they always went the extra mile.

Edited to add:- Great write up OP. Lovely car and very informative so far.

Edited by Harry H on Thursday 4th February 16:17

[puttything]

LiamD said:

I had something similar with a lease m135i in 2014 - they had the car for 21 days after I’d had it 12/13 days, in the end I got onto the uk chief exec and he agreed to write me a cheque the 21 days and a bit of compensation so worth asking - this also included them sending me a fully loaded 5 series from bmw uk for the last 7 days after I’d been using a x1 loaner from my local dealer

Thanks, I'll lean on them a bit harder to provide some sort of recompense.

CDB1983 said:

That’s dreadful service especially having spent so much on the car in the first place.

I noticed this week when I took my cayenne for a service they are really pushing the taycan and are very convincing with making the numbers work on buying new.

Finance with my cayenne down as a deposit (150k pln/£30k gbp) would be around £450 a month which is give it take what I spend on petrol per week. If we had solar on the garage roof (80m2 south facing) it would actually make a lot of sense.

Hope you get yours back soon. I was genuinely pleasantly surprised at how the numbers stack up.

Wow, that's some serious milage - I thought I was putting in a lot of fuel when I did a tank every 2 weeks in my f10 M5! Man maths wise seems like a no brainer

Solar wise, does make a lot of sense from an off grid point of view, but with a decent time of use electricity tariff you can probably save the same amount of money (add in a renewables based tariff and you're doing the environmental bit too).

RC1807 said:

I'm sorry your car isn't back with you yet. That's properly st.
I really like the Taycan, but not from the issues you've had.

They're great when they work - this white one is lovely.

Harry H said:

Interesting to know that 15 yrs after deciding to move away from Porsche having owned 3 different models on the trot the customer service still hasn't improved in terms of feed back.

You'd think by now they would have installed some sort of automated work flow that updates the customer on a regular basis.

In the end I'd just had enough of calling, hanging on, waiting for call backs for what seemed like days on end all for what I thought was a simple service. And when I did get some sort of response it was always delivered as if they were doing me a favour or I was being unreasonable for expecting my car back when they said they would. Which could of been tolerated if it was an actual favour but there was still a massive bill to be paid.

I tried 3 different OPC's over the years and they were all the same.

Shame because they make some great products. I'll happily pay a lot for great service. But when the service is less than average and the price is high one just feels ripped off. I suppose they get away with it because Porsche. Or maybe it was because I hadn't bought the top of the range and ticked all the option boxes

Have to say that whilst my Jag was the most unreliable car I've had the service really was top notch and they always went the extra mile.

Edited to add:- Great write up OP. Lovely car and very informative so far.

Thanks, it is utterly mystifying that they seem to think it's acceptable to give updates at a frequency of less than one a week.

Griff74 said:

Very interesting read and lovely car, shame about the issues you have had, but even some new ICE cars have major issues (including needing engines, gearboxes etc replacing), hope it hasn't taken the shine of it for you.

I have seen you mention a few times about having a 7kw charger installed and "saving up for it", you do know there is a government grant for it, which will pay most. if not all depending on the installation? And yes it does apply to company car drivers, we had an i3 which was business lease (leased as a company car through my partners own company) and it paid for about 85% of the install for us (we wanted a fancier charger etc).

Having a 7KW not only means that the car charges faster, is always fully charged (as you just plug it back in whenever you have been out) but also full preconditioning works (it won't on the OCU or granny charger as they are known), which not only pre-cons the interior of the car but the battery as well, so range is much improved, esp in winter.

I'll be honest, it's definitely taking the shine off it, although perversely it does give me something to look forward to in getting the thing back.

Ref the charger, good points - the main thing stopping me isn't the cost of the charger but the fact that I don't have sufficient electricity available at my (detached) garage. The current setup is very DIY and involves the previous owner running an armoured cable spurred off the kitchen ring main - it's definitely not going to take a 32a load!

That said.. A plus point of the current situation is I'm a little light on projects around the house so I've green lit the project to install a new duct out to the garage and I'll be digging it with my brother over the next few weekends. Plan is a new armoured cable along with some fibre to replace the cable-tied-to-the-trellis current connectivity. Pictures of holes in the ground to follow as I go!

Edited by puttything on Monday 8th February 13:59

[Marc118]

Enjoyed reading the thread. Have you got your Porsche back yet?