Lots of brand new Porsches immediately available

Lots of brand new Porsches immediately available

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Chemical Ali

922 posts

219 months

Wednesday 22nd November 2023
quotequote all
Chemical Ali said:
GT4RS said:
Chemical Ali said:
GT4RS said:
Chemical Ali said:
Possibly but spoken to the sales exec 5, maybe 6 times. Still nothing.
Have you asked if there is a problem their side?
Yes. No problem im told. Should be back anyday. Same message for over 2 weeks.
Very disappointing if that’s the case .politely ask for it to be escalated.
Maybe a topic for another thread, but will update. Spoken already to reading but not mentioned dealership yet. Gave them until Wednesday.
So update, still no money back. 17 days since I withdrew from the potential purchase. Had to raise this with Porsche HQ due to not getting money or response and the have agreed this is a problem and have spoken to the dealership.

Dealership has informed them they will return my money in the next 3 days minus £300 for some dealership costs. This was communicated to me by Porsche HQ and they offered to reimburse me for the £300, which I gather is for transport cost, but no one from the dealership has mentioned this as I have had no contact from them, despite calls and emails. I have simply had 1 line responses from a centre sales staff who is able to give me general responses, such as "Im sure it will be dealt with soon". To be fair to him, its not his department.

I have to admit I messed them around pulling out from a purchase. And I have apologised for that to them.

I'm not going to express my feeling at this moment. You can make up your minds on wether to visit Swindon Porsche.



GT4RS

4,468 posts

199 months

Wednesday 22nd November 2023
quotequote all
Chemical Ali said:
Chemical Ali said:
GT4RS said:
Chemical Ali said:
GT4RS said:
Chemical Ali said:
Possibly but spoken to the sales exec 5, maybe 6 times. Still nothing.
Have you asked if there is a problem their side?
Yes. No problem im told. Should be back anyday. Same message for over 2 weeks.
Very disappointing if that’s the case .politely ask for it to be escalated.
Maybe a topic for another thread, but will update. Spoken already to reading but not mentioned dealership yet. Gave them until Wednesday.
So update, still no money back. 17 days since I withdrew from the potential purchase. Had to raise this with Porsche HQ due to not getting money or response and the have agreed this is a problem and have spoken to the dealership.

Dealership has informed them they will return my money in the next 3 days minus £300 for some dealership costs. This was communicated to me by Porsche HQ and they offered to reimburse me for the £300, which I gather is for transport cost, but no one from the dealership has mentioned this as I have had no contact from them, despite calls and emails. I have simply had 1 line responses from a centre sales staff who is able to give me general responses, such as "Im sure it will be dealt with soon". To be fair to him, its not his department.

I have to admit I messed them around pulling out from a purchase. And I have apologised for that to them.

I'm not going to express my feeling at this moment. You can make up your minds on wether to visit Swindon Porsche.
Transport cost?

Chemical Ali

922 posts

219 months

Wednesday 22nd November 2023
quotequote all
Your guess is as good as mine. Inter-dealership transport? If so, I saw the car at the dealership so am I paying for it to come there before I saw it or after I withdrew. Don't know.

Again, nothing from the dealership themselves, so difficult to answer.

Mark V GTD

2,269 posts

126 months

Wednesday 22nd November 2023
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LamedonM said:
Seconded you on Newcastle. I went to the dealership and I was just there as they brought a used but very clean Cayman R. I registered my interest immediately. The sales person said so far, I was the only person, took my name, phone number and gave me his card and said they just wanted to do up the accelerator pedal as the former owner was a disable individual and they would give me a call to conclude the deal within few days. No phone call and when I went back the following weekend, the car had been sold to somebody else with an excuse that the salesman dealing with me was off sick and others did not know about my interest in the car
Sorry to hear that. Unfortunately with any marque when you are in that position you need to provide an immediate deposit or they will just sell the car to the next person that does.

Chemical Ali

922 posts

219 months

Wednesday 22nd November 2023
quotequote all
Mark V GTD said:
Sorry to hear that. Unfortunately with any marque when you are in that position you need to provide an immediate deposit or they will just sell the car to the next person that does.
Better to miss out than put your money in and not get it back....

Sidsw

663 posts

87 months

Wednesday 22nd November 2023
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Chemical Ali said:
Better to miss out than put your money in and not get it back....
laugh dont worry you'll get it back.

ChrisW.

6,375 posts

257 months

Wednesday 22nd November 2023
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WG said:
I think there is lot of arrogance on the customer side also - “ I can afford a Porsche, so I am special and require special treatment “ - we are not special, we are just lucky to-be in that position ( often through damned hard work I would hasten to add ) . I find that if you treat sales and service people with courtesy and respect- generally, not only OPC - then you tend to get the same treatment back.
Then that is your experience, -- you also have one vote in this but it's a little unfair to extrapolate others problems to their possibly being problem customers, isn't it ?

No doubt there are some customers who would be seen as "problems" but my experience having been in professional photographic retail for 46 years is that most customers are rather good to know. Maybe that was because we treated them "right" ??

Chemical Ali

922 posts

219 months

Wednesday 22nd November 2023
quotequote all
Sidsw said:
laugh dont worry you'll get it back.
Im sure I will. Frustrating service though. Im nothing special as a customer, or on the special list, but no refund or info on what is happening in 17 days. And counting...

ChrisW.

6,375 posts

257 months

Wednesday 22nd November 2023
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av185 said:
Quite.

Be interesting turning this on its head and finding out what OPCs think of certain customers lol.
It would also be interesting to hear what some OPC employees think of the problems that some of their customers have experienced .... unless you think that those also are an illusion ? OPC employees hands are often tied ... tone comes from the top.

Charlie_1

1,018 posts

94 months

Wednesday 22nd November 2023
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WG said:
I think there is lot of arrogance on the customer side also - “ I can afford a Porsche, so I am special and require special treatment “ - we are not special, we are just lucky to-be in that position ( often through damned hard work I would hasten to add ) . I find that if you treat sales and service people with courtesy and respect- generally, not only OPC - then you tend to get the same treatment back.
This - I deal with the Bournemouth OPC (have bought 3 cars just about to embark on 4th) and have found them perfectly pleasant & helpful but one day out of curiosity had a look on tripadvisor dear oh dear , topped by the chap who said 'I told them 60k in my pocket but was made feel that I was being a nuisance' , I can just imagine

ChrisW.

6,375 posts

257 months

Wednesday 22nd November 2023
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And it's easy to filter them out of the general experience.

But this why I invited positive comments as well ???

WG

1,015 posts

128 months

Wednesday 22nd November 2023
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ChrisW. said:
Then that is your experience, -- you also have one vote in this but it's a little unfair to extrapolate others problems to their possibly being problem customers, isn't it ?

No doubt there are some customers who would be seen as "problems" but my experience having been in professional photographic retail for 46 years is that most customers are rather good to know. Maybe that was because we treated them "right" ??
Equally it is unfair to brand all OPC ‘s as rubbish through the experience of a few customers who contribute to these forums.

ChrisW.

6,375 posts

257 months

Wednesday 22nd November 2023
quotequote all
I really don't believe that is what is being done ... is it ?

This is a post about the large number of cars available ... a possible reason is the way in which legacy customers have either not bought, not been able to buy, changed their brand allegiances or not been able to afford to buy.

Were I Porsche, this is exactly what I would want to know.

As an example ... just look back at my own posts.

donutskidmark

1,215 posts

155 months

Wednesday 22nd November 2023
quotequote all
WG said:
I think there is lot of arrogance on the customer side also - “ I can afford a Porsche, so I am special and require special treatment “ - we are not special, we are just lucky to-be in that position ( often through damned hard work I would hasten to add ) . I find that if you treat sales and service people with courtesy and respect- generally, not only OPC - then you tend to get the same treatment back.
I’m not convinced this is the case at all.
For example, when you have booked your Porsche in for a service and the OPC tells you on arrival that they haven’t got time to drain the oil and come back another day - that’s not expecting special treatment- it’s expecting an oil and filter change

mylam

52 posts

166 months

Wednesday 22nd November 2023
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TTmonkey said:
I look at a Taycan, and I see no point in buying one unless I’m getting it as a steal due to tax incentives.

It has no features that cheaper cars don’t already deliver. It’s not particularly pretty/sext, and doesn’t have a long term appeal as a future classic…. In fact, it’s just exactly the opposite… it’s a future liability, a future where the current technology supersedes it. As an expensive electric vehicle its destiny is to be scrapped when it’s no longer appealing because the technology has moved on.

People won’t be looking at it as a ten year old car and going “it will appreciate in the future as numbers dwindle” like they do with many classic Porsche iconic designs.

Who is the market for a 4 year old Taycan? Anyone wanting to save the planet will buy newer electric tech, at a much cheaper purchase and long term maintenance price.

When large numbers come back onto the used market it’s going to be a blood bath. Non Porsche owners (Porsche enthusiast) won’t step in to soak up these cars because they are rightly afraid of Porsche ownership costs.

The Taycan doesn’t fulfil dreams and fantasies….. I own a Porsche after 30 years of dreaming. But wouldn’t choose a Taycan at any point as there will be other things doing it better.
I had a 992 GT3 and still have Taycan CT

However good the GT3 was, having a Taycan as a company car and being taxed 1% and 2% tax with no running costs and charging free at the office - it is a dream!

As a side note - sold the GT3 to WBAC a couple of months back for £180k, steel brakes and standard roof - great deal!

If I still had the car it would have lost about £30k in the last couple of months, Porsche at the time of selling would not buy it directly and only offered sale or return - looking to return me less than WBAC, if they achieved a sale price of around £205k

I think the car would still be on sale or return - and I would have lost a lot of money

It seems to me Porsche don’t actually hold a lot of second hand stock that they own and want to take about 20k out of every sale

And 120k for a base 992 2S is day light Robbery



hunter 66

3,921 posts

222 months

Wednesday 22nd November 2023
quotequote all
All very well having done over 120 .000 miles on the road in Porsche GT products ( Many Ring , Spa trips ) I agree I am a poor customer as I do not care at all about values , but this used to be important that you used the product ( My salesman always said that), not anymore it appears , 5 owners are with 300 miles is the new normal . I Having met many owners of new GT products I get it , they love the cars but not to drive .
So all the issue is things change.

Buster73

5,082 posts

155 months

Wednesday 22nd November 2023
quotequote all
mylam said:
I had a 992 GT3 and still have Taycan CT

However good the GT3 was, having a Taycan as a company car and being taxed 1% and 2% tax with no running costs and charging free at the office - it is a dream!

As a side note - sold the GT3 to WBAC a couple of months back for £180k, steel brakes and standard roof - great deal!

If I still had the car it would have lost about £30k in the last couple of months, Porsche at the time of selling would not buy it directly and only offered sale or return - looking to return me less than WBAC, if they achieved a sale price of around £205k

I think the car would still be on sale or return - and I would have lost a lot of money

It seems to me Porsche don’t actually hold a lot of second hand stock that they own and want to take about 20k out of every sale

And 120k for a base 992 2S is day light Robbery
In effect they wanted £30k + for selling a car they’d invested zero in.

Good business model , if you can get away with it.

GT4RS

4,468 posts

199 months

Thursday 23rd November 2023
quotequote all
Buster73 said:
mylam said:
I had a 992 GT3 and still have Taycan CT

However good the GT3 was, having a Taycan as a company car and being taxed 1% and 2% tax with no running costs and charging free at the office - it is a dream!

As a side note - sold the GT3 to WBAC a couple of months back for £180k, steel brakes and standard roof - great deal!

If I still had the car it would have lost about £30k in the last couple of months, Porsche at the time of selling would not buy it directly and only offered sale or return - looking to return me less than WBAC, if they achieved a sale price of around £205k

I think the car would still be on sale or return - and I would have lost a lot of money

It seems to me Porsche don’t actually hold a lot of second hand stock that they own and want to take about 20k out of every sale

And 120k for a base 992 2S is day light Robbery
In effect they wanted £30k + for selling a car they’d invested zero in.

Good business model , if you can get away with it.
30k SOR fees!

ChrisW.

6,375 posts

257 months

Thursday 23rd November 2023
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Well they had invested something ...
1. They probably supplied the car and then took their margin
2. They may have prepared it
3. They may have given it space in their showroom / car-pound / but did they insure it ?
4. They may have included it in their advertising and social media
5. And maybe £30k ish is the kind of margin they need to make to give it preference over selling one of their own cars ?
--- although on the other hand they won't be guaranteeing it and they will be offering a wider range of purchase options for their customers ...
--- and it may help them to corner the market and try to control secondhand prices ?

Particularly when a car is still under Porsche warranty (which many of them are) ... why does there appear to be so much reticence to offer the car privately ? It also appears that cash purchasers and those financing outside the OPC network pay significantly less in charges .... ??

Chemical Ali

922 posts

219 months

Thursday 23rd November 2023
quotequote all
Further update - my deposit has been returned after 18 days minus £300 which I did not agree to at any time. Porsche HQ has said they will refund this directly. No phone call, no email or any communication from the centre as to why it took so long or why they deducted money.

Beware dealing with Swindon.