Wortec, Greens, Harrop, EE and Superchargers!!!

Wortec, Greens, Harrop, EE and Superchargers!!!

Author
Discussion

booster

717 posts

232 months

Tuesday 4th October 2005
quotequote all
bump

boosted ls1

21,190 posts

262 months

Tuesday 4th October 2005
quotequote all
How can you warranty a blower conversion when there are so many outside factors that could compromise the install? You can warranty the engineering/build quality and quality of new parts. You can't warranty use parts, against detonation, over heating or thickie drivers

Saab can but look what they must have spent on r&d over the years?

Boosted.

booster

717 posts

232 months

Tuesday 4th October 2005
quotequote all
I suspect my post may have been in the wrong place. It wasn't directly related to blower installs - more the other upgrades such as exhausts, CAI, remaps etc. At what point is the Vauxhall warranty voided?

boosted ls1

21,190 posts

262 months

Tuesday 4th October 2005
quotequote all
booster said:
I suspect my post may have been in the wrong place. It wasn't directly related to blower installs - more the other upgrades such as exhausts, CAI, remaps etc. At what point is the Vauxhall warranty voided?



Ah, see what you mean Booster. I'd expect a warranty there as the mods are fairly low key

boosted.

bignige

2,584 posts

226 months

Wednesday 5th October 2005
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I suspect none of the Monaro dealers will ever post an "official" answer to the warranty vs upgrades issue - I wouldn't expect them too as it's always going to be a fine line and flexibility is the key here.

It may be worth ringing them direct.

A57 HSV

1,510 posts

232 months

Wednesday 5th October 2005
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The warranty issue still appears to be a grey area. It stopped a friend buying a Monaro, which is a great shame.
I suggest that a possible solution is for the individual Dealers/Tuners to clearly state their policy on Warranties.
Vauxhall also need to make it clear what will or will not affect the Warranty.
I'm guessing that many Monaro owners would be enthusiasts & as such likely to want to modify their cars.
I'm also guessing that Vauxhall would not honour Warranty claims for example on engine problems where the car had engine/ECU mods. done by a company not approved by Vauxhall (are any Vauxhall dealers approved tuners?).
Hence why these co.s should tell potential clients where they stand.
In the case of Vauxhall dealers who sell new/used Monaro's & offer modifications, is their situation different from the other Tuners? Has Vauxhall approved the mods. that they sell?
Read in this months Evo that they had fitted the Vauxhall Approved exhaust from Thorney Motorsport (made by Miltek) to their long term test VXR.

bennno

11,882 posts

271 months

Wednesday 5th October 2005
quotequote all
boosted ls1 said:
How can you warranty a blower conversion when there are so many outside factors that could compromise the install? You can warranty the engineering/build quality and quality of new parts. You can't warranty use parts, against detonation, over heating or thickie drivers

Saab can but look what they must have spent on r&d over the years?

Boosted.


I havent ever seen a supercharged saab?

Hartge and Carlsson both warranty their supercharger conversions, in terms of offering a guarantee on the new system and on the converted car for a period of 12 months (should the manufacturer warranty not cover the item due to modification).

Bennno

P47ThBolt

357 posts

232 months

Wednesday 5th October 2005
quotequote all
I think A57's comments are very apt and point to the responses that maybe/should be forthcoming to help clarify teh position. Simiallrly it is not the duty of everybody to post all of their commercial arranegments which may well be very depenedent on teh exact specifics of any set up /upgrade.

Perhaps some example scenarios may make it easy for peopel to understand what may happen in ceratin situations?

boosted ls1

21,190 posts

262 months

Wednesday 5th October 2005
quotequote all
bennno said:

boosted ls1 said:
How can you warranty a blower conversion when there are so many outside factors that could compromise the install? You can warranty the engineering/build quality and quality of new parts. You can't warranty use parts, against detonation, over heating or thickie drivers

Saab can but look what they must have spent on r&d over the years?

Boosted.



I havent ever seen a supercharged saab?


Bennno


Neither have I but the liability issues be it boost from a supercharger or turbocharger are pretty similar. My point was that a major manufactures spends thousands on R & D before giving out a warranty.

Boosted.

stevieturbo

17,312 posts

249 months

Wednesday 5th October 2005
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I dont understand why anyone would expect their full warranty to be retained ?

Are there any other major car manufacturers, that will still give you a full warranty on a car, if you modifiy it ?

I dont know of any, thats for sure.

P47ThBolt

357 posts

232 months

Wednesday 5th October 2005
quotequote all
Subaru do if you take Pro Drive upgrade - but that comes back to the point about 'Approved' tuners and millions of pounds (in Pro Drive's case)in joint development and testing.

bennno

11,882 posts

271 months

Wednesday 5th October 2005
quotequote all
stevieturbo said:
I dont understand why anyone would expect their full warranty to be retained ?

Are there any other major car manufacturers, that will still give you a full warranty on a car, if you modifiy it ?

I dont know of any, thats for sure.



Subaru allow prodrive mods, bmw allow schnitzer mods inc superchargers, mini works packs boost power, Lotus allow their race division to modify road cars etc...

Its not a question of a full warrranty being retained, but you have to question if say a main dealer adds a supercharger, whether this then means the car is completely without any warranty post conversion.

Fair enough if an engine belt snaps, but what if a wheel bearing, drive shaft, ECU, gearbox or electric window, or seatbelt clasp stops functioning?

Take the scenario of adding a supercharger to a new Monaro, if the engine went pop a month later whats the situation - i.e. is there a warranty on the conversion which covers the quality of the work.

I add that I am seriously considering the supercharger option....

Bennno


P47ThBolt

357 posts

232 months

Wednesday 5th October 2005
quotequote all
It would seem that any 'after market tuner'or vauxhall dealer working in association with such a group offered a warranty on their work and any extended cover to aspects of the cars operation that could be a direct result of that work, would win peoples business.

It would show huge commitment and belief in their product/services and hence offer reassurance and confidence to their potential customers.

sjc

14,048 posts

272 months

Wednesday 5th October 2005
quotequote all
I have spoken to a couple of dealers/tuners about this, and without putting them on the spot unfairly, they said enough of the right things to put my mind at rest. Personally, providing you used the "right" people I wouldn't be overly concerned.

P47ThBolt

357 posts

232 months

Wednesday 5th October 2005
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Ditto

mose

814 posts

227 months

Wednesday 5th October 2005
quotequote all
BMW werent happy at the fact that I wanted to put a SuperSprint Lightweight race system on my M3, told me that any future engine problems on the car sourced to the exhaust would invalidate the rest of the warranty.

I asked the simple question of what would be the cae is I put the AC Schnitzer silencer on the car, attached to normal stock system and they said "No problem, we've never had an issue with AC modified cars".

Yeah ok, I douby if they have EVER had any issues with a M3 with a full SuperSprint System on it either!

boosted ls1

21,190 posts

262 months

Wednesday 5th October 2005
quotequote all
This is a minefield. An installer could certainly warranty the quality of the conversion, workmanship and parts fitted. I'd warranty under those conditions. I wouldn't warranty the engine though (if it's used), well not against detonation damage or anything involving seizure or over heating. Guess you need to find a company that's confident with its mapping ability and customers. it doesn't help that the engines are used and will be abused, they will!

Boosted.

weltmeister

448 posts

233 months

Thursday 6th October 2005
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Manufacturers will warrant most sensible "post registration" [SVA/Type appro issues pre reg] upgrades that they have been involved in the testing of. Sadly that is not the only motivator, said manufacturers get a slice of the profits of any install/parts sold along with their dealers getting the same.Whilst laying off most of the risk to the supplier of the parts.

It is not usually the risk involved it mostly involves how much extra income can they generate to offset any potential risk !

So in the case of anything sourced from a dealer / importer you will be on your own. The sale of goods act still applies of course so some protection does exist.
I realise that fitting a S/C kit is the extreme and merely upgrading the brakes or fitting a Cat Back should not present an issue but it potentially opens the door to wriggle. I am led to believe that Block Exemption now means a component failure may not be refused warranty "out of hand" unless it can be proven that consequential damage was caused by an aftermarket component fitted ?

Regards

Allan

booster

717 posts

232 months

Thursday 6th October 2005
quotequote all
Allan,

Many thanks for your reply. Appreciated.

Brian

caspy

Original Poster:

1,791 posts

238 months

Thursday 6th October 2005
quotequote all
[quote]Manufacturers will warrant most sensible "post registration" [SVA/Type appro issues pre reg] upgrades that they have been involved in the testing of. Sadly that is not the only motivator, said manufacturers get a slice of the profits of any install/parts sold along with their dealers getting the same.Whilst laying off most of the risk to the supplier of the parts.

It is not usually the risk involved it mostly involves how much extra income can they generate to offset any potential risk !

So in the case of anything sourced from a dealer / importer you will be on your own. The sale of goods act still applies of course so some protection does exist.
I realise that fitting a S/C kit is the extreme and merely upgrading the brakes or fitting a Cat Back should not present an issue but it potentially opens the door to wriggle. I am led to believe that Block Exemption now means a component failure may not be refused warranty "out of hand" unless it can be proven that consequential damage was caused by an aftermarket component fitted ?

Regards

Allan[/quote]

A rather inflammatory and non factual statement. This topic has been discussed on many occasions, both on forum and individually. We as dealers are commited to providing the best of customer care in all aspects of ownership and appreciate that enthusiasts drive these cars and want to maximise their potential. We would not sell a product that we felt pushed the envelope of tolerance built into the engines/cars and would always discuss and support valid warranty claims of any sort. Many people have spoken to me on an individual basis and i have explained the reality of the modifications we do. I am happy to discuss on a one to one basis with anyone who wishes to contact me, however, Vauxhall ultimately control the sanction of any warranty claims and is not for anyone to put words in their mouths. If they choose not to comment that is their perogative.