huge problems with Xk8 and dont know where to turn next

huge problems with Xk8 and dont know where to turn next

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Discussion

Triple7

4,013 posts

239 months

Wednesday 18th July 2007
quotequote all
cardigankid said:
I agree - follow the advice and don't be put off by the dealer's attitude. They do this as a matter of policy and the only surprise to me is why Jaguar don't withdraw their franchise.
I guess Stratstones are the largest network of Jag Dealerships. Kick them out and over half your sales outlets disappear.

Pendragon are to big IMHO, the MMC need to keep an eye on them.

G

escargot

17,111 posts

219 months

Wednesday 18th July 2007
quotequote all
Triple7 said:
cardigankid said:
I agree - follow the advice and don't be put off by the dealer's attitude. They do this as a matter of policy and the only surprise to me is why Jaguar don't withdraw their franchise.
I guess Stratstones are the largest network of Jag Dealerships. Kick them out and over half your sales outlets disappear.

Pendragon are to big IMHO, the MMC need to keep an eye on them.

G
Quite.

They've massively overstretched themselves though with the aquisition of the Vardy group. Hence the 3rd profit warning this year.

It's not rosy for old Trev Finn at the moment. I suspect however, that their dubious business practices are now coming back to bite them.

varsas

4,015 posts

204 months

Thursday 19th July 2007
quotequote all
Such a shame. I would have though dealership experience is one of the easier things to get right (relative to building a worthly luxuary car). No wonder people turn to lexus...

cptsideways

13,575 posts

254 months

Thursday 19th July 2007
quotequote all
I would have the car independently inspected! if there is any chance of malpractice on the service side which is not uncommon its easy enough to check the part numbers on the service items etc.

Have the oil sampled & checked out by the Opie oils man, he's very helpful & theres a sticky thread on PH all about oils contact him via his profile.

slippery

14,093 posts

241 months

Monday 27th August 2007
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Just a word from someone who has 'gone legal' against a dealer. I spent over £30,000 in legal bills over a very stressful 3 years attempting to prove my then 10 month old car was a lemon after suffering 4 automatic gearbox failures. The dealer spent over £50,000 defending it and in the end I agreed on the advice of my solicitor to halt procedings as by the time it got to court the combined costs were likely to be over £100,000 and if it had gone the wrong way I would have been liable. By all means use a solicitor to fire a letter or two into the dealership to see if it helps, but don't develop the "I've come this far so I can't stop now" attitude that I so foolishly did. Even if you are morally justified, the legal system for pursuing such claims is total minefield. If I had researched the outcome of similar cases to my own before jumping in at the deep end, I would have realised my case had little chance of a happy ending. My original lawyer was in my view totally negligent for not showing me the very case examples in the first place, that were much later on used as the justification for why it would be wise to draw a line under it. Think I might sue them!!!

Triple7

4,013 posts

239 months

Monday 27th August 2007
quotequote all
I agree, the only winners are the lawyers, every time.

Best bet would be go to another dealer chop the car in against something else.

G