Audi dealer in Bexley uses RS4 and breaks limit!!!!!
Discussion
-Z- said:
Whats all this bullsh*t about airport parking??
If he got a courtesy car he would have had to park that at the airport. Unless RS4's somehow get charged extra?
Or he could have left the RS4 at home, where it wouldn't have been caned down 30mph roads at 60mph.
You assume he had a garage or secure parking at home.If he got a courtesy car he would have had to park that at the airport. Unless RS4's somehow get charged extra?
Or he could have left the RS4 at home, where it wouldn't have been caned down 30mph roads at 60mph.
This sort of thing used to realy piss me off when I was an Aftersales manager.
People who would bring their car in and then leave it while they were on holiday
One guy left his car and took a courtesy car for the day and didn't return it.
When we managed to track down his wife se informed us that he had gone overseas on business for 1o days and our car was at Heathrow long stay
While some garages do themselves no favours, there are as many if not more punters shafting garages as garages deliberately shafting punters.
I could bore you to death with the scams some drivers have tried.
odyssey2200 said:
GKP said:
I'm sure the car will survive it's extra 16 miles of enthusiastic use with speeds of 60 mph. It is designed to do that, after all.
The speeding on a public highway is a police matter, but only if the device used to measure and record the speed is approved.
Despite the oily fingerprint issue (which is easily fixable) I think the owner is being a touch precious here. I guess he'd be better off finding alternative servicing/long term parking arrangements in future.
The speeding on a public highway is a police matter, but only if the device used to measure and record the speed is approved.
Despite the oily fingerprint issue (which is easily fixable) I think the owner is being a touch precious here. I guess he'd be better off finding alternative servicing/long term parking arrangements in future.
Its a performance car (alegedly) so how much harm is being done to the car at 60?
Still cheaper that 10 days airport parking!
If he is that precious about his car why not wait at the dealership while its service?
Whinging cock!
Why the f**k are people siding wiith the dealer- it was parked up in a big lot with no inconveniance to the dealer- im sure they made the high margins on car/servicing.amir_j said:
[ it was parked up in a big lot with no inconveniance to the dealer.
Proof?Every day car has to be brought inside.
There are 2 starts per day for 10 days so 20 of the starts recorded are easilly accounted for.
If he feels wronged then he is at liberty to use any other Audi dealer for his next service.
but I bet he is seeking "compensation"
agent006 said:
He's not doing himself any favours by complainng about SO MUCH. To me, the only issue is that his car has been driven at twice the speed limit without his consent. Everything else just dilutes his point.
have you read the rs246 thread? He went to the dealership management and then Audi UK, neither gave a toss amd not even an APOLOGY so next step was to publicise it. With luck Audi Bexley will suffer with less customers and audi uk will take notice of publicity or at leat apologise.It was driven out of business hours for gods sakes.
The amount of people on here who would seem happy to bend over and take it unbelievable.
It was a contract - His car was seviced there, the dealership was fine with storing as its a premium car with a premium brand and thats what the high margins are there to provide- CUSTOMER SATISFACTION. No part of the deal was for the car to be driven outside of the esential requirements of the service.
odyssey2200 said:
While some garages do themselves no favours, there are as many if not more punters shafting garages as garages deliberately shafting punters.
I could bore you to death with the scams some drivers have tried.
Whilst i'm sure many idiot customers about, Would seriously doubt that the percentages woould be anywhere near equal.I could bore you to death with the scams some drivers have tried.
Edited by amir_j on Saturday 23 August 13:52
amir_j said:
It was driven out of business hours for gods sakes.
Which proves what?That the car was serviced on overtime?
Not uncommon if the dealership is particularly busy.
Was the car just in for service or any other work?
Other work would account for the 16 miles being covered.
According to the dealers website their sales dept closes ay 19:00 so it is possible that the car was put away at some time after that?
All I see is one side of the argument from the whinger!
What is he hoping to achieve?
What is he asking for?
What is his motivation?
odyssey2200 said:
amir_j said:
It was driven out of business hours for gods sakes.
Which proves what?That the car was serviced on overtime?
Not uncommon if the dealership is particularly busy.
Was the car just in for service or any other work?
Other work would account for the 16 miles being covered.
According to the dealers website their sales dept closes ay 19:00 so it is possible that the car was put away at some time after that?
All I see is one side of the argument from the whinger!
What is he hoping to achieve?
What is he asking for?
What is his motivation?
motivation: Well lets see, he drives a Rs4 rather than a basic 1.6 a3, is a member of Rs246 with 200+ posts so an enthusiast, enthusiasts love and are paranoid about cars as you can see on this forum- yes?. SO classifies as 'pride and joy', his pride and joy was used in a way he is not happy with. See?
Edited by amir_j on Saturday 23 August 14:00
amir_j said:
odyssey2200 said:
amir_j said:
It was driven out of business hours for gods sakes.
Which proves what?That the car was serviced on overtime?
Not uncommon if the dealership is particularly busy.
Was the car just in for service or any other work?
Other work would account for the 16 miles being covered.
According to the dealers website their sales dept closes ay 19:00 so it is possible that the car was put away at some time after that?
All I see is one side of the argument from the whinger!
What is he hoping to achieve?
What is he asking for?
What is his motivation?
motivation: Well lets see, he drives a Rs4 rather than a basic 1.6 a3, is a member of Rs246 with 200+ posts so an enthusiast, enthusiasts love and are paranoid about cars as you can see on this forum- yes?. SO classifies as 'pride and joy', his pride and joy was used in a way he is not happy with. See?
Edited by amir_j on Saturday 23 August 14:00
He writes to the MD and tell them he will NEVER buy cars or servicing from their dealership again.
Thats all he needs to do.
When he decides to replace his car , write to them and tell then how much he has just spent with another dealer and remind then why!
whinging to the paper makes him look bad.
odyssey2200 said:
amir_j said:
odyssey2200 said:
amir_j said:
It was driven out of business hours for gods sakes.
Which proves what?That the car was serviced on overtime?
Not uncommon if the dealership is particularly busy.
Was the car just in for service or any other work?
Other work would account for the 16 miles being covered.
According to the dealers website their sales dept closes ay 19:00 so it is possible that the car was put away at some time after that?
All I see is one side of the argument from the whinger!
What is he hoping to achieve?
What is he asking for?
What is his motivation?
motivation: Well lets see, he drives a Rs4 rather than a basic 1.6 a3, is a member of Rs246 with 200+ posts so an enthusiast, enthusiasts love and are paranoid about cars as you can see on this forum- yes?. SO classifies as 'pride and joy', his pride and joy was used in a way he is not happy with. See?
Edited by amir_j on Saturday 23 August 14:00
He writes to the MD and tell them he will NEVER buy cars or servicing from their dealership again.
Thats all he needs to do.
When he decides to replace his car , write to them and tell then how much he has just spent with another dealer and remind then why!
whinging to the paper makes him look bad.
- Audi Bexley is now imprinted in my mind and given a choice of two will avoid
- I wasnt aware only some uk dealerships are actual audi and others are independents branded as such, with the former it seems Audi uk has more say. This is something I will always be aware of and wherever possible deal with non-independents.
amir_j said:
Benefits to me of him whinging:
- Audi Bexley is now imprinted in my mind and given a choice of two will avoid
- I wasnt aware only some uk dealerships are actual audi and others are independents branded as such, with the former it seems Audi uk has more say. This is something I will always be aware of and wherever possible deal with non-independents.
Most main dealers (of any brand) are not owned or run by manufacturers. They are simply franchises. It's how the manufacturer distances themselves from the general public, so that when some whinging customer starts to moan about a non-event, the manufacturer can continue to make cars, while the dealer gets to do the PR bit. Good luck with your dealer search.- Audi Bexley is now imprinted in my mind and given a choice of two will avoid
- I wasnt aware only some uk dealerships are actual audi and others are independents branded as such, with the former it seems Audi uk has more say. This is something I will always be aware of and wherever possible deal with non-independents.
So, if I'm looking to purchase a competent and brisk 4 seater family car, I shouldn't buy an RS4 because they can't deal with being started or driven above 60mph? That's all I've been made aware of here.
DirtyHarry88 said:
I don't get the people having a go at the guy.
If it was my car I'd be pissed off too.
pissed off yes!If it was my car I'd be pissed off too.
Crying to the papers about speeding etc? NO
as a performance car driver he is fueling the BRAKE arguement against performance cars
Again I fail to see what he hopes to achieve.
GKP said:
Most main dealers (of any brand) are not owned or run by manufacturers. They are simply franchises. It's how the manufacturer distances themselves from the general public, so that when some whinging customer starts to moan about a non-event, the manufacturer can continue to make cars, while the dealer gets to do the PR bit. Good luck with your dealer search.
I think you'll be surprised - I don't know about Audi, but brands such as Mercedes, Peugeot, Ford and Renault own many of their dealerships.Deva Link said:
GKP said:
Most main dealers (of any brand) are not owned or run by manufacturers. They are simply franchises. It's how the manufacturer distances themselves from the general public, so that when some whinging customer starts to moan about a non-event, the manufacturer can continue to make cars, while the dealer gets to do the PR bit. Good luck with your dealer search.
I think you'll be surprised - I don't know about Audi, but brands such as Mercedes, Peugeot, Ford and Renault own many of their dealerships.odyssey2200 said:
Deva Link said:
GKP said:
Most main dealers (of any brand) are not owned or run by manufacturers. They are simply franchises. It's how the manufacturer distances themselves from the general public, so that when some whinging customer starts to moan about a non-event, the manufacturer can continue to make cars, while the dealer gets to do the PR bit. Good luck with your dealer search.
I think you'll be surprised - I don't know about Audi, but brands such as Mercedes, Peugeot, Ford and Renault own many of their dealerships.I use Audi Bexley for my RS4.
Never ever had a problem, in fact I recommended them to another PHer ...
They follow my instructions and never wash my car.
I have never asked them to 'store' my car ....
As an aside, they have building works ... so it is possible for safety reasons the car was moved.
I feel they should have apologies once the complaint came in and then that would have been the end of it.
Do I trust them, YES
A useless organisation on a grand scale is Jobcentre Plus .. but that is another story.
perhaps this will bring a balanced view, he was not happy he did not get the free springs ..
http://www.rs246.com/index.php?name=PNphpBB2&f...
Never ever had a problem, in fact I recommended them to another PHer ...
They follow my instructions and never wash my car.
I have never asked them to 'store' my car ....
As an aside, they have building works ... so it is possible for safety reasons the car was moved.
I feel they should have apologies once the complaint came in and then that would have been the end of it.
Do I trust them, YES
A useless organisation on a grand scale is Jobcentre Plus .. but that is another story.
Edited by andyuk911 on Saturday 23 August 15:55
perhaps this will bring a balanced view, he was not happy he did not get the free springs ..
http://www.rs246.com/index.php?name=PNphpBB2&f...
Edited by andyuk911 on Saturday 23 August 16:01
Deva Link said:
odyssey2200 said:
Deva Link said:
GKP said:
Most main dealers (of any brand) are not owned or run by manufacturers. They are simply franchises. It's how the manufacturer distances themselves from the general public, so that when some whinging customer starts to moan about a non-event, the manufacturer can continue to make cars, while the dealer gets to do the PR bit. Good luck with your dealer search.
I think you'll be surprised - I don't know about Audi, but brands such as Mercedes, Peugeot, Ford and Renault own many of their dealerships.One of the first Major signs was whem Mercedes gave their entire network notice of termination back in 1999 (iirc) and tried to take over the whole thing themselves.
In the end they have relented and appointed some dealers to control larger area under the name of
xxxtown Mercedes (not the individual dealer name)and very different dealer agreements
Ford have always had a retail arm to their business.
odyssey2200 said:
amir_j said:
[ it was parked up in a big lot with no inconveniance to the dealer.
Proof?Every day car has to be brought inside.
There are 2 starts per day for 10 days so 20 of the starts recorded are easilly accounted for.
If he feels wronged then he is at liberty to use any other Audi dealer for his next service.
but I bet he is seeking "compensation"
Think about how it could have turned out for him had he not had the tracker and the car went through a scamera and he was taken to court due to the dealer refusing to fess up.
I think it was you who effectively said he was at fault for leaving his car with them for ten days however they were quite happy to have it there and if BAudi are as busy servicing wise as my local (two weeks advance booking min most of the time) then he may have had very little choice.
Whingeing about oily fingerprints etc is a bit petty and the fact its been started x times however its also all relative. I had a similar problem with a volvo dealer and volvo uks response was the same as Audi uks initial response to his complaint. Only difference is I simply wrote them a letter stating I would never buy a volvo or have any vehicle of mine serviced at volvo ever again and strangely they didnt seem to care.
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