VWFS - attitude at end of lease?
Discussion
Blob2 said:
I am coming towards the end of my 3 year lease which I will end a few months early due to getting a good deal on another car.
On problem I have is that I missed my second year service. My fault and should have got it done.
Should I do the service now before I give the car back or should I pay the fine when they do the inspection? does anyone know what the fine is?
it will almost certainly be cheaper to get it done yourself as the service punishment will be around the same as the main dealer service cost. Just make sure you get it done somewhere that uses VW genuine parts as this is often the only thing they really care about.On problem I have is that I missed my second year service. My fault and should have got it done.
Should I do the service now before I give the car back or should I pay the fine when they do the inspection? does anyone know what the fine is?
Just seen my car that went back up for sale on Autotrader.
I enquired about purchase price and they quoted £1500 more than it is up for currently. Nice little profit for them if i decided to bite and buy it. Also the dealer has conveniently left the service paperwork on view with my email address and phone number just visible
I enquired about purchase price and they quoted £1500 more than it is up for currently. Nice little profit for them if i decided to bite and buy it. Also the dealer has conveniently left the service paperwork on view with my email address and phone number just visible
My Audi A4 collection went well last week - apart from the nice chap from BCA being hours late and doing the inspection in the rain at night (car was washed and valeted in the morning and it didn't start to rain until after the original appointment time).
A week or so before I had got a letter and text message from VWFS saying that I had missed a payment on the lease. When I queried it they apologised and told me it was a mistake on their part as I had, of course, paid off the balance prior to the collection being arranged.
Then on the afternoon of the collection another text asking me to call them about a missing payment. I got the same story and then I asked what about my credit record as this will have a negative impact? They said it wont show and not to worry and even confirmed that in an email.
Low and behold on Monday I get a credit reference update email from ClearScore saying that a missed payment to VW is now on my file.....
A week or so before I had got a letter and text message from VWFS saying that I had missed a payment on the lease. When I queried it they apologised and told me it was a mistake on their part as I had, of course, paid off the balance prior to the collection being arranged.
Then on the afternoon of the collection another text asking me to call them about a missing payment. I got the same story and then I asked what about my credit record as this will have a negative impact? They said it wont show and not to worry and even confirmed that in an email.
Low and behold on Monday I get a credit reference update email from ClearScore saying that a missed payment to VW is now on my file.....
pavarotti1980 said:
Just seen my car that went back up for sale on Autotrader.
I enquired about purchase price and they quoted £1500 more than it is up for currently. Nice little profit for them if i decided to bite and buy it. Also the dealer has conveniently left the service paperwork on view with my email address and phone number just visible
that's because they don't really want the hassle of selling it to you. it's the vehicle remarketing agency that offer you a figure anyway, not the lease co. They lease co would rather dispose of vehicles consistently and at scale with minimal hassle, hence they get a single contract with BCA or whoever and they choose how to move it on. It is actually less effort for the remarketer to sell it on to you as an individual, but selling to the public requires extra contractual things and obligations, hence the higher sale price. Some dopes are willing to pay it though as they value 'knowing' the car higher than anything else, so would gladly and knowingly pay more to buy their own car than to chance the petrifying world of some other car that could be a cut-n-shut or a drug transport vehicle full of syringes, or of course a costly wreck... the world is a scary place for some bog-roll stockpilers. I enquired about purchase price and they quoted £1500 more than it is up for currently. Nice little profit for them if i decided to bite and buy it. Also the dealer has conveniently left the service paperwork on view with my email address and phone number just visible
Blown2CV said:
that's because they don't really want the hassle of selling it to you. it's the vehicle remarketing agency that offer you a figure anyway, not the lease co. They lease co would rather dispose of vehicles consistently and at scale with minimal hassle, hence they get a single contract with BCA or whoever and they choose how to move it on. It is actually less effort for the remarketer to sell it on to you as an individual, but selling to the public requires extra contractual things and obligations, hence the higher sale price. Some dopes are willing to pay it though as they value 'knowing' the car higher than anything else, so would gladly and knowingly pay more to buy their own car than to chance the petrifying world of some other car that could be a cut-n-shut or a drug transport vehicle full of syringes, or of course a costly wreck... the world is a scary place for some bog-roll stockpilers.
Yeah I knew it was through the disposal route of BCA the car comes. Luckily I dont stock pile bog rolls for a potential chest infection either
pavarotti1980 said:
Blown2CV said:
that's because they don't really want the hassle of selling it to you. it's the vehicle remarketing agency that offer you a figure anyway, not the lease co. They lease co would rather dispose of vehicles consistently and at scale with minimal hassle, hence they get a single contract with BCA or whoever and they choose how to move it on. It is actually less effort for the remarketer to sell it on to you as an individual, but selling to the public requires extra contractual things and obligations, hence the higher sale price. Some dopes are willing to pay it though as they value 'knowing' the car higher than anything else, so would gladly and knowingly pay more to buy their own car than to chance the petrifying world of some other car that could be a cut-n-shut or a drug transport vehicle full of syringes, or of course a costly wreck... the world is a scary place for some bog-roll stockpilers.
Yeah I knew it was through the disposal route of BCA the car comes. Luckily I dont stock pile bog rolls for a potential chest infection either
in reality you could probably work out what auctions are used to dispose of cars from VWFS in particular locations, keep an eye on the auction listings and then head along there and bid on your car, if you really wanted it. Probably save a lot of money doing that. Or just get another lease and enjoy spending time on other things i guess.Blown2CV said:
as long as you go in with eyes open in reality you could probably work out what auctions are used to dispose of cars from VWFS in particular locations, keep an eye on the auction listings and then head along there and bid on your car, if you really wanted it. Probably save a lot of money doing that. Or just get another lease and enjoy spending time on other things i guess.
Or do like i did and bought a £500 ford Focus and save the cash instead in reality you could probably work out what auctions are used to dispose of cars from VWFS in particular locations, keep an eye on the auction listings and then head along there and bid on your car, if you really wanted it. Probably save a lot of money doing that. Or just get another lease and enjoy spending time on other things i guess.pavarotti1980 said:
Blown2CV said:
as long as you go in with eyes open in reality you could probably work out what auctions are used to dispose of cars from VWFS in particular locations, keep an eye on the auction listings and then head along there and bid on your car, if you really wanted it. Probably save a lot of money doing that. Or just get another lease and enjoy spending time on other things i guess.
Or do like i did and bought a £500 ford Focus and save the cash instead in reality you could probably work out what auctions are used to dispose of cars from VWFS in particular locations, keep an eye on the auction listings and then head along there and bid on your car, if you really wanted it. Probably save a lot of money doing that. Or just get another lease and enjoy spending time on other things i guess.Blown2CV said:
i think the only way to bridge between really good lease deals is to get used cars in between, so i am with you there. Anything that won't lose value and won't cost too much to run over the course of say a year is perfect.
Exactly, I even fixed the problem that popped up myself so saved money on that too (I didnt realise soldering was quite so easy)Ideally an electric car to save Greta having a breakdown is the next move once the EV market is a bit better.
Noticed a couple of comments from people in the last few pages saying they'd pointed out damage to the inspector. Don't do this.
I've just got away with zero damage recorded on my car when it actually had a dent + paintwork damage on the rear wheel arch (across two panels), a dent above the front wheel arch, and a small scrape on the front spoiler (which would probably polish out). I don't know if the guy was in a good mood, short-sighted or really couldn't be bothered, but it's saved me a couple of hundred quid at least.
The inspector who checked a previous lease a couple of years back recorded stuff that was barely visible without a magnifying glass, none of which was ever charged for, so maybe they just don't care any more?
I've just got away with zero damage recorded on my car when it actually had a dent + paintwork damage on the rear wheel arch (across two panels), a dent above the front wheel arch, and a small scrape on the front spoiler (which would probably polish out). I don't know if the guy was in a good mood, short-sighted or really couldn't be bothered, but it's saved me a couple of hundred quid at least.
The inspector who checked a previous lease a couple of years back recorded stuff that was barely visible without a magnifying glass, none of which was ever charged for, so maybe they just don't care any more?
Edited by Spumfry on Friday 13th March 14:44
Spumfry said:
Noticed a couple of comments from people in the last few pages saying they'd pointed out damage to the inspector. Don't do this.
Indeed - thats their job, not yours. I just got through mine with only the additional mileage charged. There was a windscreen stone impact below chargeable size outside the 'critical' area, a stone impact on front wing that was touched up but which had caused a dent in the metal - apart from that the car was immaculate. All I did was to point out that the wheels were all as new and make the guy a cup of tea.Just had the R Estate collected have to say their charges are quite fair if you have a multi damaged panel 110 for a damaged panel down to bare metal, although he did pull up a mark on the rear bumper for 110 which I disputed as I thought it was a bit much.
Pleasant guy and glad it's rid as I thought they'd cancel due to the current situation.
Pleasant guy and glad it's rid as I thought they'd cancel due to the current situation.
My wifes Tiguan should be collected Friday, the new one arrived last Friday.
The old one is all clean, inside and out, now just sat under the carport awaiting collection. A few little scrapes here and there, but I'm fanatical about my car, so am probably over thinking a little dent or very small scratch here and there on the leaser.
I'll be pleased if they do collect it Friday, I want the space under the carport to park my car so I can 2 pack paint the garage floor!
It'll not be insured after Friday either, so I'll need to contact them to confirm they'll cover it being stood here. (I'll not charge them storage fees....)
The old one is all clean, inside and out, now just sat under the carport awaiting collection. A few little scrapes here and there, but I'm fanatical about my car, so am probably over thinking a little dent or very small scratch here and there on the leaser.
I'll be pleased if they do collect it Friday, I want the space under the carport to park my car so I can 2 pack paint the garage floor!
It'll not be insured after Friday either, so I'll need to contact them to confirm they'll cover it being stood here. (I'll not charge them storage fees....)
Collection of my S3 was due today, however It has now been cancelled by BCA because of the virus. Called BCA and was told that they have suspended all vehicle collections for 21 days minimum, however this is likely to be longer!!
My lease contract ends on the 30th March and I already have a new car in as a replacement. Where do we stand in terms of getting rid of the vehicle? As far as I’m concerned it’s their responsibility after the contract end date. Been on hold to VWFS for 1hr40 so far!
My lease contract ends on the 30th March and I already have a new car in as a replacement. Where do we stand in terms of getting rid of the vehicle? As far as I’m concerned it’s their responsibility after the contract end date. Been on hold to VWFS for 1hr40 so far!
My understanding is that its covered by BCA insurance from day of collection. My Seat is (was) scheduled to be collected tomorrow (early end to contract) - had no word from them but expecting cancellation. Have replacement car already and Seat is insured until mid May so will simply be parked up and left
Andy665 said:
My understanding is that its covered by BCA insurance from day of collection. My Seat is (was) scheduled to be collected tomorrow (early end to contract) - had no word from them but expecting cancellation. Have replacement car already and Seat is insured until mid May so will simply be parked up and left
Thanks, meaning an insurance policy could be in place with BCA regardless of successful collection or not? I’m awaiting guidance from VWFS on it. Gave up after 2 hours on hold!I’ve used their online firm, outlined that the car is not being used and is uninsured from Friday.
Thankfully we have a large drive big enough for around 8 cars, so I’ll tuck it out of the way for now, and worry about giving it a rinse off again in 3+ weeks time.
Small issue in the grand scheme of what’s going on in the wider world, but I’m assuming they’ll not be taking further payments at least.
Thankfully we have a large drive big enough for around 8 cars, so I’ll tuck it out of the way for now, and worry about giving it a rinse off again in 3+ weeks time.
Small issue in the grand scheme of what’s going on in the wider world, but I’m assuming they’ll not be taking further payments at least.
MattS5 said:
I’ve used their online firm, outlined that the car is not being used and is uninsured from Friday.
Thankfully we have a large drive big enough for around 8 cars, so I’ll tuck it out of the way for now, and worry about giving it a rinse off again in 3+ weeks time.
Small issue in the grand scheme of what’s going on in the wider world, but I’m assuming they’ll not be taking further payments at least.
Absolutely. I’ve done the same and put mine at the back of the drive. They’ll have hundreds of cars to be collected over the next 3 weeks so hopefully they release something more official shortly. Thankfully we have a large drive big enough for around 8 cars, so I’ll tuck it out of the way for now, and worry about giving it a rinse off again in 3+ weeks time.
Small issue in the grand scheme of what’s going on in the wider world, but I’m assuming they’ll not be taking further payments at least.
BIRCH526 said:
Absolutely. I’ve done the same and put mine at the back of the drive. They’ll have hundreds of cars to be collected over the next 3 weeks so hopefully they release something more official shortly.
I’m also cancelling the direct debit to ensure they take no more payments for the period after 27th. I’ve read elsewhere that BMW are telling customers it’s their responsibility to insure and continue to pay for it.
That’s not happening! .
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