VW Golf DSG fault
Discussion
Hi,
I have a 7 year old Golf Plus 64,000 miles on the clock, it had a shudder when moving from 1-2 gear with high revs, up hill especially, sometimes even a jolt. I took it too local VW garage as they said they may be able to get a goodwill gesture from VW. they have diagnosed a full DSG gearbox replace. Which they quoted £5200 for. They now want me to pay, on top of the 3 hours labour already spent diagnosing this fault, another 2 hours to put the car back to how it was. VW customer services have been of no help at all, in fact totally wasted my time. Any advice other than shut up, pay the £300+ get the car back and find a reconditioned gear box, get a local mechanic to fit it and never buy a VW again? Do I have a legal legs to stand on with regards to this part failing at 64,000 miles?
Cheers all.
I have a 7 year old Golf Plus 64,000 miles on the clock, it had a shudder when moving from 1-2 gear with high revs, up hill especially, sometimes even a jolt. I took it too local VW garage as they said they may be able to get a goodwill gesture from VW. they have diagnosed a full DSG gearbox replace. Which they quoted £5200 for. They now want me to pay, on top of the 3 hours labour already spent diagnosing this fault, another 2 hours to put the car back to how it was. VW customer services have been of no help at all, in fact totally wasted my time. Any advice other than shut up, pay the £300+ get the car back and find a reconditioned gear box, get a local mechanic to fit it and never buy a VW again? Do I have a legal legs to stand on with regards to this part failing at 64,000 miles?
Cheers all.
The car has a full VW service history, not sure if the gearbox oil was changed at 40,000 miles though. The garage and customer services said that VW will not provide any sort of goodwill warranty. Basically tough luck. Which I guess it is.
As for never buying a VW again, I'm being slightly melodramatic, but since discovering this fault I've done a large amount of research and it seems a very common problem. Judging by some people experiences with this gearbox i've done well to get 60,000 miles out of it. Have heard of other braking at 25,000. Basically a gear box thats not fit for purpose.
As for never buying a VW again, I'm being slightly melodramatic, but since discovering this fault I've done a large amount of research and it seems a very common problem. Judging by some people experiences with this gearbox i've done well to get 60,000 miles out of it. Have heard of other braking at 25,000. Basically a gear box thats not fit for purpose.
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