Dealing with customer returns

[miniman]

Quite a different scale, probably, but look at the way Zappos works - they positively encourage returns.

[DSLiverpool]

miniman said:

Quite a different scale, probably, but look at the way Zappos works - they positively encourage returns.

You know they are Amazon in disguise ? Bought in 2009 I think

[miniman]

DSLiverpool said:

You know they are Amazon in disguise ? Bought in 2009 I think

Yep.