0871 numbers good or bad ?
Discussion
What I found particularly annoying is when the business appears to have contempt for it's customers and insults their intelligence, by having an 0800 number for sales and 084 or 087 for any other type of contact. I just dial the sales number from a landline and then waste 2 minutes of a salespersons time making them transfer me to the correct dept.
Edited by Mr Overheads on Wednesday 29th September 11:27
Edited by Mr Overheads on Wednesday 29th September 11:28
Mr Overheads said:
What I found particularly annoying is when the business appears to have contempt for it's customers by having an 0800 number for sales and 084 or 087 for any other type of contact. I just dial the sales number from a landline and then waste 2 minutes fo a salespersons time making them transfer me to the correct dept.
Yep, I've thought it feels a bit like that when it's free for sales but you pay for customer services.sorry to jump on your thread, but does anyone know if the cost of calling an 0844 from a mobile network can be overriden by the 0844 operator?
eg o2 T&C say to call an 0844 number will cost 20p per minute. a company we have been looking at going to for an 0844 number says that they can guarantee that a call will cost no more than a geographical call cost?
are they pulling a fast one?
eg o2 T&C say to call an 0844 number will cost 20p per minute. a company we have been looking at going to for an 0844 number says that they can guarantee that a call will cost no more than a geographical call cost?
are they pulling a fast one?
joncarpet said:
sorry to jump on your thread, but does anyone know if the cost of calling an 0844 from a mobile network can be overriden by the 0844 operator?
eg o2 T&C say to call an 0844 number will cost 20p per minute. a company we have been looking at going to for an 0844 number says that they can guarantee that a call will cost no more than a geographical call cost?
are they pulling a fast one?
How on earth can they guarantee what cost someone that calls you will pay to their telecoms provider for calling you? Got to be telling porkies OR they don't understand the product they are selling i.e. call centre numpty.eg o2 T&C say to call an 0844 number will cost 20p per minute. a company we have been looking at going to for an 0844 number says that they can guarantee that a call will cost no more than a geographical call cost?
are they pulling a fast one?
VX Foxy said:
mrh1275 said:
maybe a local rate number is best 0844 etc
084x is NOT LOCAL RATE!!!!!!!!! GRRRRRRRRRRRR!!!!!!!!!!Listen to the excellent and enlightend advice in this thread and you'll be fine
Well chosen!
Quite apart from what others have already said, 084 and 087 numbers, irrational though it may be, always make me think the company is not to be trusted. Even if they have a physical address listed on their website, it makes me feel as though they are trying to hide their true location.
Quite apart from what others have already said, 084 and 087 numbers, irrational though it may be, always make me think the company is not to be trusted. Even if they have a physical address listed on their website, it makes me feel as though they are trying to hide their true location.
Kermit power said:
Well chosen!
Quite apart from what others have already said, 084 and 087 numbers, irrational though it may be, always make me think the company is not to be trusted. Even if they have a physical address listed on their website, it makes me feel as though they are trying to hide their true location.
Me too - it just makes me think they're trying to scam me. And I doubt anybody understands the charges from the various other non-geographical numbers. Even 0845 numbers are 20p/minute from mobiles.Quite apart from what others have already said, 084 and 087 numbers, irrational though it may be, always make me think the company is not to be trusted. Even if they have a physical address listed on their website, it makes me feel as though they are trying to hide their true location.
Weird how all this has happened in the UK - in the US pretty well every size of business has an 0800 number. Very handy as they can be called free from the UK using Skype!
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